Beautiful store Very friendly service…read moreExcellent advice Great selection of Kohler fixtures Prices on the higher end Provided a comprehensive price quote

I recently purchased items from this location for a kitchen renovation project. I was assisted by…read moreMary Ann Pilkinton. I would like to say that Mary Ann went above and beyond when it came to assisting me. A total renovation is overwhelming to say the least. Mary Ann was a pleasure to work with. Professional and, most importantly, detail-oriented. She was totally in tune with my requests and made a difficult project flow easily. I highly recommend working with her and any of the folks at the Eatontown Kohler Signature Store. Madeline B. Middletown, NJ

After we wasted too much time at the "big box stores" in pursuit of the most cost-effective options…read moreto update our kitchen prior to selling, our contractor recommended Full House Kitchen & Bath, which he promised would be worth the trip, and he delivered. Rebecca & Omar, the owners of Full House, listened to our objectives, enthusiastically (& patiently) answered our questions and guided us throughout the process of installing beautiful quartz countertops that would blend with the existing cabinets. If you're remodeling, or building new, we recommend Full House as an invaluable resource for reasonably-priced, quality products with people who honestly appreciate your business and go out of their way to show it.

Incredible service when we were looking for ideas for a full bathroom renovation! Omer and Rebecca…read moreheard our needs and researched solutions, several which we wouldn't have considered if not for their help. Beautiful showroom, excellent pricing, and a sincerely "no-pressure" experience.

They still honor expired 20% off coupons. Staff very friendly and they have very up-to-date…read morehome/house items, mainly for the kitchen and bedrooms. Personal products abound.

I've gone to this store's location for years, and I recently placed 2 online orders for pickup -…read moreabout 2 weeks apart. First time - they had my order, but there was an issue with processing it, so they couldn't give me a receipt. I chalked it up to bad luck. Second time - I recognized the same guy who brought out my pickup order, so I asked him about my order. As he's looking it up, the store apparently opened up another register, and he says: "while you're talking to me, the guy at the register over there is waving you over." I had 2 other items to buy, so I shrugged it off. Although he seemed abrupt, I went to the other register and figured that guy would get me me my pickup order. Well, while talking to the new guy, the first guy brings over my order. I look in the bag - one of the boxes was cut by a box opener and the other box had been opened and the product was coming out of it. I knew where the stock was on the shelves, so I went to get replacements. Surprise - The remaining stock was pristine. Strange that whoever filled my order picked missed that! When I'm finally ringing up other items, and trying to use my coupons, the same rude guys says that they won't work on one of the items - it didn't qualify. I said, "well, let's just try it." Well - he's rude again. He barks out "phone number." As I start to rattle it off, he says, "no, you need to enter it over there," and points to the credit card machine. He barks out the total, and I ask, "did both items get the discount?" Then and only then did he say that they did. I've been to this store's location many times over the years, but now I will avoid it. If I need to shop or do a pickup order, I'll go elsewhere. Pity that some of the salespeople (or he might even be a manager) have such a bad attitude.

Solid tile store Folks are very helpful and friendly…read more Good selection Prices on the higher end

I had broken tiles (inner border) in an outdoor table that needed replacing. I brought them some…read morebroken pieces and measurements and they cut me replacement tiles for a reasonable price. Giuseppe was very nice and helpful!

What did Alfano and was looking to remodel my bathroom. Looked at every display in the store. There…read morewas a man sitting at the desk. Didn't even acknowledge that we were there or get up. He wasn't on the phone or doing anything. If somebody is like that, I'm certainly not gonna go over to grab them. They should come out greet the customer and ask them if they need any help.

Just walked out with my husband. When we walked in 3 people working there stare us up and down…read more Nothing. We look at tile for about 10 minutes. Shopping for our entire new home. Not one of the 3 say one word. We walk out. Wow. Who needs that treatment. Good luck !!

They have richly earned their reputation for being rude and unhelpful. After being told a part…read morewould be in store in a week or two, and calling after two weeks to be told any day now, later when I contacted them was told order not put through yet. I had not gone there after a similar bad experience years ago, and thought I'd give them another shot-and they failed miserably. Never again

Saw their driver today on the corner of Hope Rd and Sycamore. He was behind a lady with her two…read moreyoung children in the vehicle. As soon as the light turned green, the driver leaned on his horn terrifying the passengers of the other vehicle. Once he noticed he scared them, he laughed and continued to lean on the horn then yelling at them. It was so bad, one of the children were crying in the vehicle. I will never shop in this store again. Your employees and their conduct are a reflection on your business as a whole. After reading the reviews of their customer support, I know this review is warranted. This occurred on July 26th with as vehicle registration NJ-XDLT88. Disgusting

Working with Carla Gaeta/Kitchen Krafter was the best decision we made in connection with our…read morekitchen renovation. Carla's design skills are exceptional. Not only did she completely transform our kitchen (which involved a high level of skill and vision), but she did so with a passion not typically found in professionals. Perhaps her greatest skill lies in her experience, from which she is able to anticipate potential issues and address them in connection with her designs. She remained involved throughout the process -- corresponding with contractor at various points about issues that arose throughout the construction. Lastly, her ability to understand our project goals and balance those with costs made us feel like we were part of collaborative process in which she valued our opinions, understood our concerns, and used them to create a beautiful kitchen that was within our budget and exceeded our expectations! I highly recommend Carla/Kitchen Krafter to anyone in need of a design professional!

We should have gone with Home Depot, but wanted to support local small business and used…read moreLisa/Kitchen Krafter for gut renovation of a small condo kitchen, which turned out to be a BIG Mistake. Could have purchased the same cabinets and countertop at a Big Box store, but might have ended up with a 21 inch sink as requested, and not a 21 inch sink base, which resulted in an 18 inch sink - the difference was never explained. But the big problem was the contractor Lisa highly recommended as a "craftsman" - George Evans. He continuously made misrepresentations about timing (gross delays, even by contractor's standards). A number of important elements needed to be redone (e.g., wrong type/color of paint, counter top design and grout), because he did not follow specific written and verbal instructions, and could not focus on time management, details, and task completion. He persistently gave excuses and blamed others (subcontractors) for delays and errors; after a point, he lost credibility. We ended up accepting his mistakes as design compromises, just to get the job done and get George out of the house. Bottom Line: I CANNOT recommend Kitchen Krafter.

I walked in today and there were three guys behind the counter... all tapping on their cell phones…read more Not one asked if I needed help.

Terrible experience dealing with Valerie. Wasted almost a month waiting for kitchen designs and…read morere-measurements to be done. She was "overwhelmed" by basic customer questions. If a design person cannot answer customer questions and gets overwhelmed then there's a real problem. After 4 weeks of working on a design that was for a pretty simple revamp, Valerie could still not get our floor plans right. The builder wrote to me to say that the measurements were still not correct. Save yourself time and energy and don't go here for your kitchen design. Seems all this person has time to do is go for "trainings" that don't appear to translate into work output. Poor communication about timelines and every inquiry was met with a defensive list of reasons about why she couldn't get to our project in a timely manner. Undoubtably the worst customer experience I've ever had.