Easy communication, fast response, the guys were friendly, attentive, quick, on time. Couldn't have…read moreasked for a better service. Highly recommend. And all of the above for a price way better than other companies. It's our second time using their services. Not going to another company- ever

Had a great experience with these guys. They are polite, professional, and very careful not to…read morebang large items into the walls or doorways.

After a recent move, I reached out through Home Advisor as Project Scraps came up as a local…read moreservice that gets rid of junk in a responsible way as that is important to me. I spoke with Aaron who was friendly, personable and very helpful on the questions I had about the service. I needed a quote quickly so he told me to take several pictures of what needed to be picked up and he would respond with a proposal. Fifteen minutes later he gave me a price and we had a deal. Two days later two gentlemen showed up with a truck and hauled it all away. The folks that picked up called before they arrived, were friendly, got to work right away and within ten minutes my driveway was clear. The job was done promptly and professionally with no fuss. I'm super impressed with the staff as well as the service! Thanks to the great team at Project Scraps!

If I could give this company 0 stars I gladly would. We made an appointment with this company on…read moreSunday for Tuesday. When I called the gentleman I spoke to was very polite and helpful explaining the pricing and details around pickup. He explained they would come assess the amount of junk and give us an estimate and there was no obligation to use them. Following the phone call I received a follow up text asking me to confirm my appointment. At this point I was very happy with my interactions with this company. Then on Monday I received a voice message from Melissa asking me to call back about my appointment. When I called back she was unavailable and was told she would call me back. After she did not return my call I called back and was able to speak with her. She asked if I could possibly reschedule my appointment. I was hesitant to change the appointment as we were moving and needed all of our junk to be off sight by Thursday. She said I would hear from her boss, Aaron, the owner who was trying to figure out their scheduling issue. Aaron texted me and asked if I had pictures of what I needed picked up. I responded that I did not as we have already moved off property. I explained that when we made our appointment we were assured that they would look at everything and provide an estimate. I explained what we needed hauled away, but also explained that I am not in the profession of hauling junk and had a hard time guesstimating how much space in the truck we would need. He explained that they were having difficulty and needed to reschedule for Wednesday between 10-noon. I explained that this made me very uncomfortable because we were moving and needed to have the premises cleaned out by Thursday. Aaron assured me that they would be there no problem on Wednesday. Again I received a text confirmation of my appointment and confirmed with the company. Wednesday came and around 11 feeling a little uncertain they were coming I called Aaron's phone that went straight to voicemail. So I called the company line and spoke with Samantha who assured me the truck would be on the way. They had three stops before us, but we're on their way. At noon I decided to call again and was told they would reach back out after calling the truck. In response I received a text message from Patrick saying that his truck had broken down the night before and he would be unable to make it to my home. If this is not unprofessional I do not know what is. I would be very wary of this company and the false sense of security they provide when you confirm an appointment with them.

If I ever need one to clean out my back yard, I call Joe. He is great, punctual and always…read morepleasant with chit chat. When he leaves, I am always satisfied with the service.

If I could leave less than one star I would. Back in September 2024 I requested a dumpster dropped…read moreoff for a basement clean out on that Friday the 6th and picked up on Monday the 9th. The payment was withdrawn from my CC on the 8th for $575. Monday, Tuesday Wednesday roll around they don't pick it up. I get a call from the homeowner asking me what's going on with the dumpster? The Regional owner apologized and stated " the request must have gotten lost in the paperwork". They pick it up the next day Thursday the 12th. Today February 19th 2025 I get a call asking me " do you still have that dumpster?" I am baffled as that job was done and paid for over FIVE MONTHS AGO. I would not use this company as this is extremely unprofessional to not only mix up your paperwork, but to lose a full container. They don't even know what's going on in their own company. I would recommend literally anyone else. Now I'm keeping an eye on my CC statements to make sure they don't double charge me.

Three strikes and you're out. I reached out to them via Yelp. Chanel is very responsive…read more Strike 1: When I scheduled the 1st appointment, she mentioned that Nathan will call me on the day of the appointment. On that day, i receive no call, and no one showed up. I reached out by Yelp, and Chanel responded that there was a scheduling error, but was willing to reschedule me. Strike 2: On the 2nd attempt, I did get a call from Nathan, but I was on a work call. He left a voice message. I called back shortly after and left a voice message apologizing for missing the call but am ready for someone to come by. The appointment time comes and goes, and no one shows up again. Strike 3: I message Chanel via Yelp again, and she indicated that she'll reschedule me again. On the 3rd day, I get no call from Nathan, and no one shows up. I give up.

Poor communication, incomplete work, and overall negative experience…read more We initially hired Neighborhood Property Services for rubbish removal. While they weren't punctual, they were affordable, staff was pleasant, and they were efficient once they arrived. We then hired Nathaniel and crew to do some yard work. Punctuality continued to be an issue. In fact, they wouldn't even come on the day they stated, and they were difficult to get a hold of. Still, we found Nathaniel pleasant to work with and the job was completed according to our agreement. Unfortunately, we can't recommend them or use them again because we have a contract with them, and they never finished about $900 of the work. They kept saying they'd come. The admin person kept saying her emails were stuck in her outbox, so we didn't receive communication about delays. Nathaniel stopped responding to texts. We even had our lawyer send a letter, and no one responded. We decided not to pursue the issue further. Needless to say, this was an expensive and overwhelmingly negative experience.

Easy to book. On day dumpster was to be dropped off, they kept in touch on when it will arrive…read more Smooth drop off. They called on day of picking up dumpster to get ensure we didn't need additional time. Reasonable price. It doesn't get any easier than this!

Had a piano removed by this company. They were awesome every step of the way. Much better price…read morethan other companies I had talked to. Leo called and stated that they had found a place to donate it - which I had tried to do before setting up the appointment with them. I was really happy, as the piano was still in decent condition. They also requested to pick it up a day early so they could bring it to the donation site. Because of this I wasn't able to move the piano to the driveway, as previously planned. They came and assisted getting it down the porch stairs and loaded it up. Excellent experience, friendly, and professional. I recommend this company.

This was an incredibly tough job, and I had been trying every possible solution. It caused me so…read moremuch stress. I was very fortunate to find VMAC. I didn't know much about them at first--only the positive reviews on their website--but they proved themselves completely. They worked with absolute dedication and speed, and their whole family operated seamlessly as a team. In a short amount of time, they resolved a big problem our family had struggled with for decades. They are a truly professional team with strong work ethics. I wholeheartedly recommend them.

VMAC could not be easier or more helpful than expected to work with! They were ten minutes early…read moreand easily located the unit and loading dock after we talked. The movers were extremely fast careful with the structure and navigating stairs! They did and awesome job removing all items requested and with smiles! Their rates were as quoted! Such a great experience. Thank you Kevin and helper. We highly recommend this business!

Has a large, relatively new, very functional truck w. flatbed capability that makes loading very…read moresimple and straightforward. Tom is a very personable and helpful entrepreneur. He's been in business for over 12 years, and apparently done well enough to purchase new equipment in past few years and now fully ready to do both small & larger jobs. He helped my husband and I to dispose of tons of stuff in an old basement, including 2 furnaces (1 very old, huge and heavy!), lots of wood, old junk & crates. Had a great 'can do' attitude that hard to find today, and very willing to make good on his original quote even though the job was more complicated and time consuming than bargained for! Highly recommend for this type of work and his younger assistant was also very accommodating. A very positive experience all around for a very stressful job that many others backed out of over past week!

This is a great company. Tom and Jim arrived right on time, just a day after I called. They did…read morean amazing job of cleaning up a mess. They even took an old, very heavy iron radiator from the basement. Most of all they are wonderful people that it is a pleasure to do business with. We had a full truck of junk and the price was very reasonable.