My PA Jennifer Webster was good. However, she told me to call back if the prescriptions she wrote…read moreme were too expensive, which they were. I called like four times over a span of 10 days and every single time I got transferred to an extension that no one ever picked up -- voicemail every time. Eventually someone called me back and blamed their delayed response on me not mentioning my birthday in the voicemail. Hm. At this point it had been over two weeks since my appointment when they had also taken blood work to see if I were positive for an autoimmune disease. The PA said someone would call within 7 days -- you'd think they'd want to tell me the good news that I was negative? Nah, before the nurse on the phone hung up I had to remind her to tell me my results. The best part though is that the nurse said through an online pharmacy my prescriptions would be $35 and $10. When the online pharmacy called me the next day they told me $75 for each. I didn't want to pay that and I didn't want to waste anymore time trying to get a hold of the dermatologist. Making an appointment, the PA herself -- no complaints. But trying to get a hold of these people was a nightmare and I will not be returning next time I need to go to a dermatologist.

Do not ever go here. It is an absolute waste of time. They do not care about their patients, and…read moreare careless with what they prescribe you. I am a teen with acne, so I went to them to try to help my acne get better and all they did was make it worse. They put me on medication for far too long to a point where it wasn't safe anymore. Then they prescribed me another medication I didn't even need. Appointments were extremely short. Once they prescribed me a topical medicine and we waited a month and called multiple times and no one was willing to help us get it (It has been 2 and a half months now and we still don't have it). My experience was very bad here. Do not recommend.

called to cancel an appointment less than 24 hours in advance and couldn't reschedule until the…read moremiddle of my work week into August. Then proceeded to tell me if I don't cancel within 24 hour notice they would charge me 50 dollars. Terrible service.

Better care, I saw pa for chelitis and after a couple of appointments she said to keep doing even…read morethough my itching and irritation is not healed. I felt like I was dismissed!

Brittany and Brittany were amazing, extremely kind and knowledgeable. Saw me before my appointment…read moretime, had me in and out within 20 minutes. I am extremely satisfied with their care and the experience. Office was clean and office staff very nice. Highly recommend 5 stars!

I called for two full days to try to make an appointment (with no response to my e-mail or…read morecallbacks). When I finally spoke to someone they couldn't be more short or rude. They also told me to call back tomorrow because they "close soon"... they still had 30 minutes until closing.

Make sure you get the EXACT makeup items that you want! If you (or they) make a mistake they won't…read moreexchange it or let you return it, even if it's unopened. In fact, I'd recommend that you purchase your products elsewhere. I asked for a pressed powder compact and specifically stated that I didn't want foundation and that I already had another mineral foundation. I wanted this to dust shiny spots. My regular makeup brand doesn't have anything like that. They did. When I got home I got it out of the bag and it said foundation on it. I tried to call but they were closed. So we drove up the next day and they said their new policy (as of that morning) was that they no longer take returns so now I've got $75 dollars worth of useless makeup.

Refine Dermatology is the best I dermatology group I have ever found ! They listen to your concerns…read moreand work with you to find the best solution for you!

I left a message in late November to make an appointment and never received a callback. I called…read moreagain today to find out that their hours were changing. Dr. Salyard is great but they do not have appointment availability for children who prefer not to miss school with the latest appointment being at 3:40 when some children get out of school at 3:30. Plus, what about people and parents that work? They don't get a chance to be seen without missing work? The receptionist hung up on me because she couldn't hear me after answering the phone and saying one "hello" and was very short with me when I questioned the hours for school children. The voice/ face of Refine Dermatology is not welcoming like it once was.

I left this consultation feeling significantly worse than when I arrived. Rather than discussing…read moreoptions in a balanced, patient-centered way, the focus felt heavily oriented toward pointing out perceived flaws and recommending an extensive (and very costly) list of procedures. I understand honesty is important in cosmetic medicine, but delivery matters. I did not feel supported, educated, or respected -- I felt discouraged and overwhelmed. For a field that works so closely with patients' self-image, I expected a more thoughtful and compassionate approach. This may be the right practice for some, but it was not the right experience for me.

BOTCHED SURGERIES! Be very careful! I was left with infections in both cheeks as well as facial…read moredeformities after getting a facelift from Dr Hall. I had to find another plastic surgeon to fix my botched facial surgery. I wasted so much money, dealt with so much pain & discomfort. His solution was to keep trying to fix his failed surgery with more & more facial fillers. Never once offering to refund all the money I paid him to keep trying to fix what he did to me. Go see Dr Breazeale instead.

Love Matt awesome but phone help is a joke told me three times to call provider which is who I…read morecalled then called me a lair refuse to refill prescription Dr said I need

you should be aware that they will not write you a doctors excuse for days you were sick prior to…read moreyour visit. Never in my life have I encountered this with a doctor's office. I do not go to the doctor as soon as I get sick. I usually wait at least a week because most of the time it's viral and the doctor won't do anything until it's been a week anyways. So that's what I did this time and I missed four days of work and they would not write me an excuse. They first claimed I ended up being sent to the er because I just needed fluids. I said that wasn't true and if they looked they'd be able to see that I had a strep test done and several prescriptions called in that was to treat hand foot and mouth and a secondary infection. I had lost 12 pounds in 12 days because I couldn't eat. I was very very sick so when I left to go to the ER, an excuse was not on my mind. Now that im better, I've tried calling back to get one and I was told I would've needed to discuss it with the doctor that day. I said if that was their policy they should make sure they ask every patient that comes in there if they need an excuse because I've never had to deal with this before . They said they put that responsibility back on the patient. I explained that a patient isn't going to be thinking about that when they are really that sick. The doctor looked back at my notes and said there was no way to verify I had hand foot and mouth. I was like no of course not there's no test for it but people still write excuses for it . She agreed to write it for two days prior to my visit. i was told it was all up to the provider and every provider is different. Then I get a call from an administrator saying their policy is to do the day of and days after and so they weren't going to write me an excuse at all now for the days I missed. So if you've been sick and have missed a few days of work or school, don't go to this office because they will not excuse you.

So happy I went to Jenn. I felt so comfortable right from the start. She took the time to talk…read moreabout my current routine and what I was hoping to achieve. Walked through each step as she did it. Vibe was great - can't wait to go back.

I found Jenn by googling Estheticians near me. I'd been to other estheticians in the past, some…read moregood, some iffy, some really bad. I booked an initial consultation, was impressed with her, and booked my first treatment. Wow! Since that first experience well over a year ago, i am now a regular on her schedule ... every two weeks. But the story doesn't end there. After my first treatment, I booked a treatment for my husband. He went, albeit kicking and screaming. And now? He gets a microdermabrasion facial every week. It's his one luxury in life... a post-retirement "bene". What else can I say? Jenn is phenomenal.

The staff is INCREDIBLE. The environment is not only clean and inviting but they make you feel at…read morehome from moment one! I have yet to receive services but I have heard the word in Knoxville so I had to go in and check it out. The new location is even more beautiful I will be back