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    Surber's Windows and Doors

    2.6 (14 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Surber's Windows and Doors

    Siding installation

    Siding repair

    Siding replacement

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    9 months ago

    Ordered windows Aug 8. As of today, Dec. 16, still no windows. One is a specialty window, but 5 months? Not happy.

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    True Crew Windows and Doors

    True Crew Windows and Doors

    (13 reviews)

    Reviews looked good, so I called to have someone come out to give me an estimate. Had a nice…read moreconversation, told him my availability and what I needed, He didn't have his calendar with him but assured me that he would call me later THAT day to give an appointment. Never did get that call. Cancelled the estimate. Reasoning: If you don't do what you promise while you are trying to sell me something, how unreliable are you going to be once I sign on the dotted line?

    After 10 years in our house, it was finally time to replace our (already old) windows. I researched…read moremultiple companies and sat through a handful of unnecessary dog-and-pony shows before ultimately settling on True Crew. Our house is ~120 years old, and we've worked with many contractors over the years while renovating and updating. True Crew has been hands down our best experience. They were attentive to our needs, and helped guide us to wonderful new windows and front door for our house. Their communication was top notch, and when they said they were going to do something, they did it. Their pricing was extremely fair, and they didn't use the same high-pressure or gimmicky tactics that other companies used. The guys who handled the installation were friendly, prompt, and took extra care to ensure every window and the front door were properly installed. Honestly, I can't say enough good things about them. If you're shopping for windows, save yourself the sales pitches I endured and call True Crew. You won't regret it. 10 stars.

    Watergate Roofing

    Watergate Roofing

    (16 reviews)

    SoBro

    Let me first start by acknowledging that this review is of the estimate process and subsequent…read morefollow-up as I considered my options. In the end, I pursued another option thanks to a friend's connection that got me a very good deal. I contacted Watergate about some roofing issues at my home that I was aware were quite serious. I had two friends who both gave me a good reference for Watergate. One friend indicated they were they only company he'd dealt with that did not default to recommending a new roof. The other friend shared that they support Habitat for Humanity, a nonprofit I also believe in. So, I contacted the company and requested an estimate. They set a date, and their employee arrived on the day and at the time that was scheduled. As I recall, his name was Max. We discussed my concerns. He did a thorough search of my concerns, and indicated he'd be contacting me soon with an estimate. He provided the estimate within the expected time-frame, which ended up being pretty rare among the estimates I did receive. He communicated well. He followed up multiple times. I will note the estimate was the second highest I received, though considerably lower than the highest. However, in their defense I felt like Watergate was really targeting solving all my concerns. They do offer a financing option. One slight customer service quirk of mine - if I e-mail you, I expect an e-mail response. Both times I e-mailed, within five minutes I got a phone call. If I wanted a phone call, I'd call. This is relatively minor, but it did bug me. It didn't bug me enough to drop a star. Overall, I was pleased here. As I noted, I ultimately opted for another choice but I was impressed by the service here. It didn't feel high pressure at all, though there was intentionality. There's a difference. I love that they work in the community. Since I have two friends who also praised them, I have to still give them a thumbs up. While I didn't choose Watergate this time, I was impressed enough that I would still call them again should future work be needed.

    Found these guys last summer when I was rehabbing one side of a duplex I own. I had them do a…read morecomplete re roof on said duplex this year. Great job!@ Very thorough and professional work. Will use again!

    Indy Rooftops - William and Noah out searching for damaged roofs.

    Indy Rooftops

    (51 reviews)

    Got quotes from several roofing companies to replace our aging roof ( over 20 years old). Several…read morewere very good. What set Indy Rooftops apart was the overall value. Jack who was our sales/ consultant was awesome as was Teddi who is a manger. Very responsive & great at answering questions. We were able to get a great deal on a metal roof. The crew did a great job. Dedicated, friendly, & very hard working. They didn't rush but worked methodically as they should have. There was supervision when needed but they knew what they were doing. They also made sure to diligently clean up everything after the tear off including another run with the nail magnet the day after tear off to make sure everything was picked up. I urge anyone looking at replacing or fixing their roof to contact Jack at Indy Roofing to make sure they get a great honest estimate.

    Bradley from Indy Rooftops quickly responded to my service request to take a look at a poor repair…read morejob previously done by a separate contractor to fix a leak in my ceiling. After submitting a request online, Bradley contacted me first thing the next morning and scheduled to come by the house later that afternoon. After explaining on the phone my problem, he communicated his suspicions of the issue and stopped by later to confirm. Turns out, the issue wasn't with my roof but a loose/leaking exhaust pipe in my attic that apparently someone had stepped on at some point in the past. Although he could not perform the repair as it was a plumbing issue, I truly appreciate the great customer service and sanity check he provided. If I ever need any work done on my roof in the future, I know who I will be calling!

    Surber's Windows and Doors - windowsinstallation - Updated September 2026

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