I couldn't speak more highly of my bridal experience at Luxe. Jarica welcomed myself, my MIL, my…read moremom, my grandma and MOH with open arms for my private appointment. From start to finish, everything was personable. Her selections were immaculate and fits all budgets. I walked away with the perfect dress for my Jamaica wedding. Don't walk, RUN to Luxe!

I saw this place that I drove by stopped in. The owner is…read morevery knowledgeable. I like to set up,l of this small boutique. She can handle everything that any other tuxedo/bridal place can handle without the hassle. check it out.

I wanted to have an intimate wedding ceremony with immediate family only in a location that would…read morebe great for photos, and Lillian Gardens was a perfect fit. This historic home is absolutely lovely with so many picturesque spots! We chose to do a weekday elopement in May 2024 with a few additional guests for a total of 10 people, and it was everything we were looking for. Ashley and Crystal were pleasant and easy to work with -- they coordinated the music, cake, and toasts per our requests; made some accommodations for changes like bringing in our own pastor; and even boxed everything up nicely for us at the end to make packing up a breeze. I highly recommend this location for an elopement, staylope, or intimate wedding.

Warning to Future Brides…read more I intentionally waited a month after our wedding before writing this review because I wanted to separate my emotions from the facts and give the venue the opportunity to respond to my concerns privately before posting publicly. Our wedding was on June 9, 2026. We chose Lillian Gardens because the property is absolutely beautiful, and I spent months planning every detail of our wedding. While our overall wedding investment was significantly more than this, we spent nearly $15,000 with Lillian Gardens alone for the venue, catering, coordination, and related services. Based on that investment, we expected a much higher level of professionalism, organization, and execution than we received. The planning issues began months before the wedding. In January, I specifically requested a list of the venue's rental items and available services so I could determine what I should rent through the venue versus what I needed to purchase or create myself. I did not receive that information until the end of April, after many purchases and decisions had already been made. Had I received that information when requested, I would have gladly paid the venue for additional rentals and services instead of spending months DIYing so much of our wedding. On the wedding day, our coordinator was not prepared when vendors arrived, and I found myself answering questions and helping direct logistics instead of simply being the bride. Throughout the planning process, I had been assured she had many years of experience coordinating weddings, but unfortunately that was not reflected in our experience. After months of planning our décor, I was informed on the wedding morning that our candles did not meet venue requirements. This had never been communicated during planning despite discussions about our décor. A last-minute exception was eventually granted, but only after unnecessary stress had already been added to the day. After everyone was dressed and preparing for the ceremony, the bridal party asked for water. We were initially told there was no drinking water available. While someone from our family prepared to leave the venue to purchase water, it was suddenly "found" after we had already spent considerable time trying to solve a problem that should never have existed. Weather became another unnecessary source of stress. We were repeatedly pressured to make an early decision about moving the ceremony indoors despite clearly communicating that we wanted to remain outside unless weather absolutely required otherwise. After we had already communicated our decision, our Maid of Honor was approached separately and asked to make the final call. The rehearsal also lacked leadership and direction. My father ultimately stepped in and led much of the rehearsal because we were not receiving the guidance we expected from our coordinator. The reception is where the experience became most disappointing. Cocktail hour appetizers ran out early, and some guests only received one appetizer despite us paying for two per guest. We also purchased sangria for cocktail hour. Multiple guests commented that it appeared to contain little or no alcohol, which was extremely disappointing considering it was purchased as an alcoholic beverage service. Dinner service started approximately an hour behind schedule because the kitchen was not ready. That delay affected the entire evening. Guests began leaving before many of the reception events even occurred. Guests also began clearing dishes from their own tables because service had fallen behind. Our reception timeline fell so far behind that my husband spent part of our own wedding reception helping clean up so we could meet the venue's required exit time. That is not how any bride or groom should spend their wedding reception. To make matters worse, our DJ experienced repeated technical failures during the reception, including our first dance. While I understand those issues were not the venue's responsibility, the already delayed timeline meant there was very little opportunity to recover. By the time the reception was functioning again, many of our guests had already left. Several professional vendors independently expressed concerns to us about the level of coordination they experienced throughout the day and encouraged us to speak directly with the venue owner regarding what had occurred. Rather than immediately posting a public review, I contacted the venue owner privately and gave the venue an opportunity to investigate and respond. The owner acknowledged communication and coordination failures, apologized, and stated that improvements would be made to internal processes. A refund of our $312 Bridal Suite Mimosa Bar was offered; however, as of writing this review, I have not yet received that refund. Our concerns are not based on one isolated issue. They stem from repeated problems throughout both the planning process and the wedding day that, taken together, significa

The policy of "4 dresses at once" was not held in place whatsoever. One girl tried on like 20…read moredresses while we sat and waited for over an hour to try on 2 dresses. When we were called back to try them on finally, the dresses were misplaced by the employees that we handed them too so they could put a name with them and keep them organized. The dresses were beautiful but unfortunately we didn't have a very good time here.

I will NEVER be back and urge others to stay away!! I went shopping with my daughter for a…read morehomecoming dress and we had 45 minutes to look and try on dresses then after 45 minutes a rude lady come up and said have you made your decision and we said no but have narrowed it down to 2 she said well your time is up after I was persistent she said you can come over on the bridal side to try the 2 on one more time. After putting on the 2nd she said well I need you to make a decision there is no more time so we left. It know have learned it was the owner of the company treating customers the way she did. Unfortunately, my daughter wanted one of the dresses so I called ahead to have it ready for me to come purchase and I mentioned there was three stains on it thinking they would get it off before I picked up the dress, but they didn't they agreed to take 10% off so I agreed to take it and clean it myself and they said they would stream it free of charge. I brought the dress back and the owner took it I said I got the stains out and I just needed it steamed she said ok. I was notified 2 days later it was ready I went to pick it up the owner said I owed $45 I said why she said we cleaned it I said that is not what I asked you to do and I would not pay the charge. She said you told me to clean it and steam it when you dropped it off and I said no I did not she said yes you did -basically calling me a liar. We will NEVER go back to this shop again I can't get over the rudeness of the owner of this small business. Shoppers BEWARE!!

I could not say enough good things about Bethany, my lead bridal consultant, her team, and the…read moreFormal Faces company! I have never felt more beautiful in my life and it was all because of her! At my first appointment, Bethany was so welcoming and bubbly and I knew instantly I liked her! She really  listened to what I liked/what I didn't like regarding makeup and hair and she was very flexible if I asked her to add or remove makeup. She is so kind and was very easy to talk to during the trail and on my actual wedding day. She did an amazing job on my bridesmaids and mother also! I WISH I could recreate how Bethany did my makeup because I was in love with it. She and her team are extremely talented and I'll forever be grateful for her!

I loved Formal Faces and my artist, Heidi, so much! Not only did Heidi make me feel so beautiful…read moreand confident, but she also made my loved ones feel beautiful, which was very important to me. Everyone loved their hair and makeup so much. From trial to wedding day, Heidi played such a pivotal role in making my big day so amazing! Thank you!!