Went above my expectations!! Great pricing for quality work, very kind and knowledgeable. Thank…read moreyou valley counter fitters !!!

From the owner: Valley Counter Fitters LLC in Houston, AK, is your go-to destination for all your countertop and…read morehome improvement needs. With 15+ years of collective experience, we offer a range of services including fabricated and custom countertops, bathroom and kitchen countertop installation, tub and shower panel replacements, window ledge fabrication, and more. Our dedicated team is committed to delivering exceptional quality and customer satisfaction. Contact us today for a free estimate and expert solutions tailored to your space.

Hard Rock Design on 650 N Lucille St, Wasilla, AK 99654 provided best pricing, excellent inventory…read moreselection and cut our new Granite Counter Tops to perfection. Very personable and professional family-owned business. We researched thoroughly before placing our order and had contacted other Granite suppliers in Anchorage, Eagle River and Wasilla before buying through Hard Rock Design. We are very pleased with the work they did and would highly recommend them. Larry & Jean

Buyer beware! New owners as of October 2021! Customer service non existent! You do not get what you…read morepay for and your job will get pushed out repeatedly without notice! Deliver and install with a brand new product that does not fit. Oh they'll take it back and glue pieces on, even though they apologize and promise a completely new slab! then blame the customer then call you requesting more money! Should change their name to Counter non intelligent! My experience Was a Nightmare!!!! RUN

HIGHLY RECOMMEND!! Joe and David are two of the hardest…read moreworking contractors I've ever booked for a project. We were looking for a cost friendly upgrade for our older kitchen and Counter Intelligence masterfully re-laminated our old counter tops and built a new matching backsplash for a modern sleek look. Their 30+ years of experience and work ethic showed with every decision they made and they completed our project IN A DAY. CI seems to be all about quality, attention to even small details, and to providing the customer with what they want. Five stars guys, thank you for our "new" kitchen!!

Like most Alaskans in the middle of a remodel in 2021, I have experienced serious delays, customer…read moreservice nightmares, damaged cabinets and an all around awful time. After having my kitchen demolished, I was quoted 10-12 weeks to get my granite slab shipped, and an additional 3-4 weeks for cutting and delivery. Yes, you read that right. 4 months. Obviously that wasn't going to work, so I set out to find another countertop locally. After calls around town, I was starting to accept the idea of no thanksgiving, no Christmas, no New Years events and I'd be lucky to have my house back by Valentine's Day 2022. Then I called Granite City. I spoke to a very nice lady yesterday who promised me they had slabs on site, and in my color scheme. I came in at 9am and thanks to Gena, in 20 minutes walked out with a quote that made me cancel my order with HD on the spot. I actually saw the granite we ordered and instead of waiting months for my templated granite to be cut, delivered and installed, it will be less than 2 weeks. Granite City has been a breath of fresh air in a horrible renovation.

While looking for a slab my family drove all the way here from Anchorage. When we entered the…read morebuilding, the first person we encountered said she was busy and directed us over to another lady for assistance. That lady (older, strong accent) was not friendly either and begrudgingly showed us back outside where the slabs are located. There is not an indoor showroom like you'd think an Alaskan place should have! The ground all around the area was dirt and super muddy with puddles. Not ideal! The lady quickly walked us out to the slab area, looking incredibly annoyed, and within about 2 minutes she said "I'm going back inside I am cold". Maybe Granite City should supply their staff with winter coats if their customer area extends outdoors. All in all there was NOT an extensive selection (color-wise etc) to choose from, we did not find what we were looking for, and the entire visit wasn't pleasant at all. Avoid this place if at all possible on your journey to home improvement.

I'm really disappointed in my experience with Paragon. I made calls to various plumbers in the Mat…read moreSu area for pricing information prior to scheduling service and I feel like they weren't very transparent or honest with the pricing information that they gave me prior to me making the decision to use them. We had requested the removal of our reverse osmosis unit and to convert our dual drain sink to a single drain: Since we were getting new countertops and a new sink placed, they recommended the removal of the reverse osmosis and prep for the drain work in the first call out. For the second call out after the countertops and sink were installed I was told they wouldn't charge me for the call out fee and instead charge the hourly rate of $180 - sure, great. That's basically the standard pricing information I got by calling around. My main issue is that once the second call out was finished, I was charged $490.00 for 1.5 of work and materials. I was confused since the $180 hourly rate for even 2 hours of work was $360. They then informed me that since the previous job he was at was an hour away from me I was responsible for paying for his time to drive to my house? Not only that, the plumber told the manager that he was at my home for an hour and 45 minutes, which wasn't true. I have a ring doorbell that shows him arriving exactly at 1PM and walking out of my door at 2:33PM - which 5/10 minutes prior to that he was standing in my entry way collecting payment and discussing the pricing with me. In total we spent $730 on a job that took (collectively) 2.5 hours and only $35 of that total was for materials for the pipe and attachments/fittings under the sink. I'm no expert in plumbing but I've since discussed this with a number of people who are pretty shocked at the amount of money we had to pay for what is considered a relatively simple project. After speaking with Phillip he explained everything to me, which I appreciated, and offered to refund us $100 If that would "make me happy." I declined the refund because he made it seem like I was the only customer to call with this complaint. It really isn't even about the money, it is really about integrity and transparency. Had I known I had to pay for the plumbers time from driving point A to point B (regardless of how far away) I wouldn't have felt so blindsided by that cost. Also, the additional 15 minutes the plumber said he was there when he actually wasn't was really just a flat out lie. Long story, long: No, I won't be using them again and I don't recommend using them either.

Paragon Mechanical and their plumber Matt did an excellent job on our shower and tub install! When…read morewe had an issue getting anyone else to come out, Paragon Mechanical was able to do it within a day. We were so pleased that the job was done so fast and efficiently, and we really trusted Matt's advice and expertise. Thank you again!