Absolute best customer service I've ever experienced! If you are ever in the market for any kind of…read moreflooring no matter if it's carpet, tile, hardwood, floor binding, etc. you need to come here first! Family owned and operated and truly a blessing to get to come here!

Highly recommend Stroud's Flooring at 3414 S SW Loop 323 in Tyler. Laurie & Chris Stroud worked…read morewith us to get all our flooring, backsplash and showers in our new build. They were so patient, accommodating and helpful throughout the process. Laurie helped get everything I wanted from the wood plank tile floors, tumbled marble backsplash and shower walls and design. Best of all they are a turn key company and family local owned. We had the best experience and are extremely grateful to Laurie and Chris. Cannot thank them enough!!

We have wood & tile floors throughout our home...no was to wall carpet..I had need of a large area…read morerug to be cleaned. Service person (Gary) arrived on time, was friendly and very professional...Was very careful around my furniture, and placed 'deflectors' in place as he brought in & took out the equipment with the long hoses. Gary was easy to converse with and very informative about his service...Gary is an individual you can trust within your home. I will definitely have Rose City Carpet Cleaners take care of any of my carpet needs and any upholstery needs as well...

I have to admit I wasn't satisfied initially with the carpet cleaning but Jonathan came back and…read moreworked hard to make it right. He came and cleaned the carpet until the spots was almost gone. It's hard to get good customer service these days and Jonathan provided good customer service today. He assured me he would be there today to fix the issue and he was a man of his word. He definitely got my business just from having good customer service!!!

I requested a small carpet repair job and made initial contact with Tom. I sent some pictures and I…read morewas quoted for $150 - $200. They said they could use the carpet from a closet and use it to patch the damaged area and replace the closet carpet with something similar. An unfortunate event unfolded where Tom couldn't make it to the scheduled time and he then referred me to his worker, Matthew. I got in touch with Matthew and they came over to check the carpet. I asked them how much it would cost and he told me what Tom quoted me for and I asked if we can go $150 since the job is so small. Matthew agreed but couldn't do the repair immediately since we needed replacement carpet for the closet. He left and said he would be in contact. A few days went by but I haven't heard from him. I sent him a message for a follow up but never heard from him again. Overall, I felt though the customer service was lacking. This happened over ~2.5 week period. I had to do all the initiation in calling them and trying to get on their schedule. I'm sure they do good work but they ghosted me.

Glenda understood our precise description of the carpet we desired. Rick promptly arrived at our…read moreresidence, measured all dimensions, and collected the samples. The carpet installers showed exceptional professionalism and were punctual for the installation date. The removal of the existing carpet and installing the new one was done with efficiency and with care. The final result is aesthetically amazing . My wife and I are immensely satisfied and would highly recommend this Schindler's carpet to anyone seeking carpet installation services.

Great environment, amazing people and outstanding installation. Overall great experience!read more

We have Partnered with Floors and Interiors for many years. They have always handled our customers…read morewith grace, professionalism, and courtesy. We will work together for many years

A pleasure to do business with this company. Integrity, professional, friendly and great customer…read moreservice from the owner, sales personnel & installers. Wonderful to work with.

From the owner: Floors & Interiors provides hardwood, carpet, vinyl, tile, stone and laminate flooring as well as…read morebathroom remodels services to the Whitehouse, Tx area.

We bought vinyl plank flooring for a Tyler rental property from them, and it was a good experience…read more They were very helpful in the store, and the displays are good. They have sections of the showroom floor (about 6x6 maybe?) done in different flooring, so you can see what it looks like better than just a plank. Handling of the order was without issues. I don't think they have their own installers, but they gave us a name (Elvis), and he couldn't have been better. They showed up on time, finished quickly, and without incident. Floor looked great. I might also add that the reason we went there in the first place, was because everyone we talked to in Tyler recommended them as the only place to go.

My contractor sent me to Flooring liquidators in Tyler after I could not find what I was looking…read morefor in other stores in Tyler and Houston. Warden helped me find the perfect floor and the price was so much better than other places. The flooring was available earlier than expected and they stored it for me. Why go any place else

I could not be any more disappointed---or angry. They were to install tile in my new shower. They…read moredid not come when scheduled AND, did not have the courtesy to call and explain. One week passed---I called back and was told he would find out the problem and call me right back. That has now been 2 more weeks!!!!!!!! My contractor also made numerous calls and his calls were not returned!! A VERY UNPROFESSIONAL AND DISRESPECTFUL COMPANY!!!!! I would never ever use them and will not recommend them!!!! Marty S

After we purchased the flooring, we felt like our salesperson sort of put us on the backburner as…read morefar as scheduling the installation was concerned, like we were definitely not her most important customers. The installers were great but the sales lady was slow about getting all the trim we needed. /We made the mistake of paying before the last trim was installed. If we hadn't already paid, surely we would have gotten better service.