This review is long overdue. A couple months ago my husband and I moved into our dream home in Cape Charles, VA. For the last six years Susan has been managing my husband's house in Virginia Beach while we were stationed on the West Coast. During the entire 6 years, the house was never vacant for more than a week. Communication between her and her staff was always extremely easy and made the process of renting out a home completely stress free. If my husband ever needed to talk to Susan personally she was always available. Just prior to moving back to Virginia Beach we decided we wanted to sell the home and look for a property with acreage for our horses. Susan had it under contract within 30 days! Susan was absolutely amazing with the house searching process, to the final paperwork, and closing of the house. Because the property we were searching for is not your typical family home, our search process took us from undeveloped plots of land to your half million dollar homes. We searched Virginia Beach, Suffolk, Chesapeake, all the way up the Eastern shore to Melfa,Virginia with over 1 hr drives in each direction. I had so much fun getting to know Susan on these drives and searching for the perfect home. Susan was more than willing to make the trek through the country , explore old barns, tromp through horse pastures, and point out little things to be aware of in the houses that I would never even have thought of before purchasing a home. We would recommend Susan for anyone who wants to rent a house, rent out their home, or a buy and sell. We will definitely be using her again in the future when the time comes . A big thank you to Susan Jubilee and her wonderful team! read more

RE/MAX-Jubilee Property Management is hands-down the VERY BEST! From cradle to grave, beginning to end and everything in between, they made the process seamless. My wife and I rarely give such glowing reviews, but Susan and her team restored our faith in the real estate business and real estate professionals. If you have doubts, CALL SUSAN...if you are unsure if the others are any good...CALL SUSAN...IF you're wondering if your property can be rented out or not...call SUSAN...if you are considering selling over renting...CALL SUSAN...bottom line, call the RE/MAX Jubilee Team! Susan Jubilee and her team are ABSOLUTELY, ​THE BEST! As a former investigator, I did my due diligence in finding the right property management team. From the first moment we met Susan during our in-home​ consultation, we knew that she was a TRUE PROFESSIONAL! Prior to meeting Susa, ​ we consulted two other local companies. The gentlemen who came to our house were both good guys and very good salesmen, but I wasn't looking for a pal to hang out​ with, I was looking for a top-notch property management team to look after our half million dollar home while we relocated our family 4 hours away. Susan made these first time landlords successful because she had a vision and a well-documented plan, which was executed with precision. read more

This is an overdue review. Susan and her team assisted my wife and I rent out our property while we moved out of state. Susan was extremely helpful, and she placed our concerns and best interests as her top priority. Team Jubilee made sure that our property was in great care, and her standards were beyond reproach. My wife and I rented our property to 2 years with Team Jubilee, and not once did we worry about our property. Our payments were always received on time. Her team also makes it so easy during tax-time- (they gave us a full report of all the invoices we needed to file our taxes.) We then decided to sell our property after 2 years of renting it out, and Susan and her team once again assisted us with the evolution of the process. Susan gave us her best advice on what we would need to get the house sold, and at the end, we received an offer above asking price. We could not have been any happier having Team Jubilee on our side of the ring. They worked so diligently for us. Such an exceptional team. We HIGHLY recommend Team Jubilee for anyone looking to have their property managed or who needs help selling their property. We truly miss working with her, but we are very blessed to have had the opportunity to work with Susan. read more

Susan and Team Jubilee have been our property manager for the past few years for our condo in Greenbrier. Susan and her team have always been excellent with everything that they have done for us. When we first met Susan, she walked us through the rental process very thoroughly and made sure our unit was up to date with all safety standards. She handled a, "crisis" at our condo amazingly when our hot water heater gave out, keeping in constant communication with us and resolving the problem quickly. She has always found us quality tenants and we have never had a vacancy. She has also acted as our realtor, showing us single family homes in the area when we requested a viewing. She helped us sell our townhome when we decided to move into a new build single family home. We were able to get a full price offer after only being a few days on the market- in the dead of winter! With her anticipating every roadblock, our negotiations and closing went very smoothly. She has always been a great advocate for us. Professional, quick to respond to our million questions that we always have, and just a pleasant person in general. I look forward to many years of business with her! read more

I can not express how lucky I was to be referred to Susan. She helped me every step of the way with the sale of my condo in Ocean Lakes. I had already moved out of state and had to find someone right away that I knew I could depend on. A friend of mine told me not to worry because she would have all the answers to my questions and the condo would be off my hands in no time. It was true!!! Susan gave me all her suggestions on how to make it sell right away and for top dollar. My place was on the market for 3 days and I got a full price offer. It was because Susan had all the knowledge and contacts (handyman, plumber, electrician, cleaners, etc) to help get my place ready, all with out me having to drive back to Virginia for any of it! Besides her professionalism in her field, she is easy to talk to and can explain all the real estate information in a way you can actually understand. I would highly recommend her to anyone and everyone I know! Great job Susan and team. Keep up the good work!! read more

I hired Susan Jubilee and her team to manage one of rental properties 4 years ago. I have been extremely pleased With Team Jubilee since day 1. I am basically hands-off because of their timely, reliable, and honest services. Susan is always pleasant and professional and has a calm problem-solving approach to property and tenant issues. Her renter-screening process is solid to ensure we receive rent on time and that the property is well-maintained. Team Jubilee has a great team of service providers that respond quickly and keep the property in good condition for a fair price that is always communicated to me before any work is done. I also like their professional billing system; online access is reliable and easy to use. I can always count on Susan and her team to look out for me and my investment as if it were their own and would highly recommend them to any property owner looking for a professional property manager. read more

Susan managed our property for us for over 10 years. During the majority of that time we were living on the other side of the country and were no where near our rental property. There was not a single time that I had to worry about the status or condition of our home. Susan and her team are some of the most professional and helpful individuals that I have ever worked with and I would not hesitate to work with them again. She managed every aspect of our property as if it were her own home which gave us complete peace of mind. Repairs, renovations, tenant concerns, selling our home.... all were swiftly and professionally handled and frequent updates were provided to us. She absolutely has the best property management team you could have. Thank you Susan, so much, for taking care of our home for us. We will always be grateful to you and your team. read more

Susan Jubilee and her Team are AMAZING! LOVE,LOVE,LOVE HER! Susan was referred to me by a friend who worked for her years prior to me looking to buy a home. In 2009 I contacted her and we met up and discussed what we were looking for. After a couple months we found a home and bought it. She was very educated in her field of work and not only showed us homes but cared about what we were looking for! I lived in the home from 2009 to 2012 and moved to a different state due to work. I asked her to become my property manager as well, since then (6 years ago) my home has been taken care of, she communicates about everything and basically "Gets it all done" I don't worry about a thing!!! So if you are looking to buy a home, rent a home, etc... I highly recommend you give her and her team a call. You won't be disappointed.. read more

Susan Jubilee and her RE/MAX are the consummate professionals, and very knowledgable in all areas of both property management and real estate sales. She managed my property for about 10 years, then help me sell it within two weeks and 3-4 week closing. She's a great communicator, and she provided me with accurate updates on my property's upkeep. I had a constant sense of comfort know that she would take care of any problems that occurred. She never procrastinated or try to coverup any problems with my house. She provided several solutions for every situation/problem that arose. I give her my highest recommendation for both management and sales. read more

Susan has been a rockstar for this military family! We've depended on her for buying/selling and renting-out (over & over) 6 different properties over the last 15 years and she has always provided exceptional, professional guidance/service. She has navigated every imaginable circumstance always ensuring a successful experience! SUCCESSFUL = We negotiated well, held all parties to the terms of the contract and promptly & efficiently closed out each transaction. Was every buyer/seller/tenant happy - not always - certainly if they weren't holding up their part of the contract! You can count on Susan to make sure they do! read more

Susan and Team Jubilee managed my condo for me for several years while I was away due to a military move. She found me great tenants and kept an eye on the place for me, ensuring it was properly maintained. When my tenants moved out I decided to sell the property and I brought Susan on as my real estate broker. She did a fantastic job with that as well. She is very knowledgeable and helped me navigate the process. The condo sold smoothly and swiftly. I highly recommend her to anyone needing a high quality property manager or to anyone looking to buy or sell a home. read more

Susan is wonderful!! She is very friendly and professional. My husband and I worked with Susan in purchasing a condo. We came from out of state, and Susan was very flexible in meeting our time constraints. She was very knowledgeable about real estate and about the area. She was able to find us a condo in the location we wanted at the price we wanted. She also helped us find contractors that we needed after the sell. We cannot praise her enough. read more

Susan and her team do a fantastic job managing my property. They are very quick to respond to tenant issues and questions from me. She also provides fantastic advice on legal requirements, maintenance and repair jobs, and tenant issues. She is also very good at finding new tenants at the end of a lease. I live almost 2000 miles away from my property and I feel very comfortable knowing that it is in her good hands. I would recommend her to anyone. read more

We were pressed with a disaster of a military move. I signed a three year lease and always received first class service! My ac went out and she put my wife and kids in a hotel for a month. It was nice deploying knowing they were in good hands. Upon move out we received our entire security deposit and our pet deposit! First class company and now I recommend anyone in need of renting or buying to Susan Jubilee! read more

I had been looking for affordable and safe place for me and my daughter. Met Susan at this rental and she was the most professional and friendly and informative property manager I dealt with and I dealt with quite a few. Knowledge is power to make good decisions, and Susan gives you the knowledge to make good choices. I made a good choice and they are also very responsive if I have a question. read more

I have worked with Susan Jubilee personally and professionally for approx., 20 years. Susan has always proven to be one of the most thorough, conciencious, and fair real estate agents I have ever had the pleasure of working with. If you are looking for a great agent, she will definitely not disappoint !! read more

I have been working with Susan as a property manager since 2007. She is very professional and knowledgeable in her field. I can always count on her to get the job done or she knows the right person we need to talk too. Tenants beware! Susan can be a pitbull when she has to be! read more

She managed a property of mine and did a fabulous job keeping on top of the renters, maintenance issues and work that needed to be done. There was nothing I saw that would prevent me from suggesting her team for property management. read more