amazing doctor amazing person. very smart and very thorough. I highly recommend her to anyone out there.

Do not recommend. Not fully informed of the tubal ligation and I believe a sloppy cesarean can cause endometriosis which I now have. Writing this as I suffer through painful cramps. I feel more like a profit than a patient. Opt for a Dr you can connect with and trust with your body, and birth of your baby if you're pregnant or plan to be. Best wishes. read more

Dr. Way and Maureen Vierra are AMAZING. They made each step of my pregnancy a breeze and when we found later in my pregnancy that there were complications they gave me as much time and attention I needed. Keep things like this in mind when you're complaining about your wait time, there are couples coping with fertility issues or just in general have a lot of questions during this emotional time in their lives. I will give them 5 stars now and for the rest of my visits, Dr. Ways will be my OBGYN until she retires. Thank you to the office staff for their help and support. read more

Drs are fine (although you'll never see the same one twice in a row) but don't expect to get out of here in less than 2 hours per visit. The wait time is unbelievable even with an appointment and this summer the AC seems to be either broken or not in use because it's sweltering in here every time I come. It's currently 81 degrees outside and feels cooler outside than in here. Nurse told me once that it's because one of the drs here is "always cold". Also expect to get rescheduled a lot due to drs being out of the office last minute due to surgeries and whatnot. Has already happened to me several times. I also have NO idea who is going to deliver me and neither do they. It's just whoever is on call. I was hoping for a more personalized birth experience than that read more

All of the other reviewers are speaking the truth about this place, especially in the wait times. I have seen Dr Ways, Meg (PA), and Dr Low. Because I live in another state currently, I've been seeing Dr Low since he doesn't book out as far. As other reviewers have stated, the only thing he cares about is your Vitamin D levels. I agree that they are important, but I already know about it. He did not ask me any questions or ask if I had any. During my routine exam, he did not tell me when he was going to do things, which was a terribly unpleasant surprise! The office staff is also hit and miss when it comes to politeness. Won't be coming back again. UPDATE: I ended up going back to Dr Low to get another procedure done. The first change I noticed was an automated system that gave me a reminder call the day prior, which was nice. My appointment went much better than previous appointments. The procedure was quick and he was very patient in explaining what would be done and what to expect afterwards. A much more pleasant experience than previously.. let's hope it stays like that. read more

First a caveat: my wife is the patient, not me. However, she never wants to say anything bad about anyone. So, I would like to forewarn any potential patient that this medical practice has some real issues that should be checked out BEFORE considering whether to go there. To be fair, most of the negative I have witnessed over the past 2-3 months has been the fault of the office staff, not the doctor. However, it is a business and I think the owner/s should be responsible enough to detect and resolve issues like my wife (and others) have been experiencing. Reading other reviews should put potential clients/patients on notice that this is a pattern, not just a few isolated incidences. My wife chose this practice because Dr. Ways is one of just a few doctors in this area that deal with prescribing compounded hormones. I don't pretend to know all about that, but I can tell you about the issues that I have witnessed. First and foremost is the frustration my wife has experienced while trying to reach and deal with office staff. For example: last month they claimed several times to not have received a request from the pharmacy for a renewed prescription though we've been using the same compounding pharmacy for years with NO problems. Finally, after my wife went without hormones for almost two weeks, they messed up the prescription so she only got 15 days worth instead of 30. Today she was trying for almost an hour to straighten out another issue. She waited on terminal hold for a full 10 minutes before hanging up. Then she called back. After nine minutes on hold the connection was broken. She called back again and got put on hold again. FINALLY, after another nine minute hold, she got an office rep who claimed some lab work had not been received-though it was completed on January 17th. My wife had to drive over there and provide a copy of the lab work on February 4th. This is no way to run a business. BEWARE. read more

Dr. Feist is condescending, disrespectful and was apparently absent the week they taught bedside manner. Avoid this practice at all costs.

I was looking for a female OB/GYN for the birth of my first child. I chose the Ways Medical Group since they were covered by my insurance. Horrible mistake! What is the point of having an appointment if the wait time is over 1 hour regularly? Also, there was a time I waited over an hour just to learn that Dr. Ways was not even there. A simple phone call letting their patients know that they are running behind or not even going to be there would be nice. Any time you ask the useless receptionist how much longer the wait is, you're ALWAYS next! Then you see everyone who registered after you get called back. The midwives and nurses, even some of the doctors are nice, but it is definitely not worth the high blood pressure just to see them. read more

I recently visited Dr. Ways office. The staff seemed fine just not as friendly as I would hope for. When I had visited with Dr. Ways she was nice but seems to only have one goal; which was surgery. This was my first time meeting with her and I didn't feel comfortable to make a decision right off the bat. I let her know that I will think about it and I will get back to them. Two weeks later I received a letter in the mail with all my information regarding my surgery. Yolanda scheduled my surgery without my consent and I called to cancel and she said that they had been told that I agreed to it and we just went ahead and scheduled it anyways. Very unprofessional to take the initiative and schedule a surgery for someone who didn't even agree to it in the first place. read more

Listen... Dr. Feist did not get my vote, at first, as Doc of the year.. To be honest the wait did get crazy from time to time. But let no man woman or child insult the fact that he cares about doing things right for the baby and the mother. If you seen this guys schedule you would be in awe... He's a great doctor. He may seem blunt but he wants to make sure there is no miscommunication . When the doctors say no noise from mommy they are not yelling at you they're just reminding you not to waste that breath by letting it out.. It seems childish that someone would be offended by that... If you at going here and you feel that feist is kinda running you through the motions talk to the man tell him how excited you are! He'd love to get exited with you! He can't tell if you too, are interested in going through the motions or if you want to take the time to understand every thing. Long story short this guy has been in the business for a long time..he is very knowledgeable and does things right. No one has complained about that their complaints are much more trivial than that.... Any ways thanks Dr.Feist for my gorgeous baby boy! read more

I have coming here for years and finally a leaving. The wait is extremely long. After 15 min of waiting on the phone i finally gave up. I have left after waiting 3 hours to be seen. I have been rescheduled after waiting 2 hours. I have been brought back and sat in a gown for several hours before getting dressed and leaving. The staff arent even worth the wait read more

Terrible experience. Front desk staff not friendly. Was promised a call to discuss options and never received one. Your care is worth more. Keep looking! read more

Came to dr ways for my pregnancy back in 2015 at that time she was accepting medi cal plans , I called back today to get an appointment and was told "we don't take medi cal anymore" I asked "even if I'm a previous patient?" Her response was so cold and unapologetic with "nope you'll have to get yourself another OB/GYN" just plain rude. This office has never had great bedside manner but I figured since they had my records I would come back. read more

DO NOT go to this office Especially if you are pregnant!! The office staff is rude and you will wait 2 hours or more to see the doctor. Dr. Ways is all smiles in the office but when it come time to deliver your baby and be oncall look out. Ask ANY doctor and they will let you know. Her bedside manner is terrible and she was yelling at me during my delivery, she did not let my husband cut the cord of our baby which was born totally healthy, No communication and I was treated like an animal! I can go on about everything, but please DO NOT see this doctor if you want a memorable birthing experience. Dr. Meg and Dr. Feist are great. But please learn from my mistake and don't see DR. WAYS unless you want the first words out of her mouth to be your baby is flatlining!! read more

I haven't been a patient long enough to comment on how great of a dr she is, but I do know that the wait time is anywhere from 2-3 hours. Most of the time that just means that the dr is a great dr and genuinely cares enough about their patients to spend the time they need with their patients. read more

Dr Ways is absolutely phenomenal. There is quite a bit of a wait but it's worth it. She knows what she is doing and cares about her patients. She does deliveries which may contribute to wait times. read more

Once again I get called off every time I have an appointment it was 5 mins before my appointment and they reschedule! It happens every time! I would never suggest this place to anyone!! I believe they don't know how to schedule and my time is just as valuable as theirs!! Not impressed at all!! read more

I had a great experience with Dr. Ways and her whole staff. They are very caring and thorough. No more pain. Life is good.

This week I had a situation that required a medical persons assistance. Janice Hammond, RN in Dr. Susan Ways office was so easy going and understanding. She put me at ease and let me know I was not the first and for all she has seen through her career, my situation was minor. I arrived with much anxiety, but as work-in to her schedule she treated me as though we had known each other for years. I recommend this office and you can request your appointment with a nurse or a doctor. read more

Came here through a friend's recommendation when I had my first son. I did not like it at all. First time I actually saw Dr Ways was when I was 5+ months. Before that I only saw the RNs (as such I think they did not perform some standard test like for nuchal translucency test). Then later, another male dr ( thinks his name was Fiest) joined the practice but did not like him at all. He looked pretty unkempt like he just got out of bed and came to the office. If you can't keep yourself clean I'm not sure how I can have faith in you to take care of me. Then I went all natural for my birthing with minimal medication and no epidural. I'm not sure if dr ways has gone through labor herself but for her to tell me "Ssshh! No noise" , I think it's pretty ridiculous especially when I wasn't even making it loud. All I said was "Nnnhh" to give me more strength to push - like pushing a loveseat from one position to another ( I wasn't even moaning or crying or screaming). It just added more stress to the birthing process. The only saving grace for this practice are the RNs and mid wife (who I think has already left). BTW, expect about an hour wait each time you're here. This was in 2008/09. read more

I've been going to this office for years and I've always seen Meg. She is fantastic; she listens to your concerns and tries to get to know you as a person. This year I had the misfortune of seeing Dr. Low. I've never had a Dr try so hard to push their own agenda on me. Not once did he ask me how I was feeling, if there were any issues...just nothing. His only goal was to "educate" me on the miracle of vitamin D (by speed reading highlighted sections of articles he'd clipped from medical journals TO ME)and get me to start taking 20,000 iu's a day. And, because I'm over 35, he refused to refill my birth control until he got my annual blood work back. When it did come back he focused solely on the vitamin D, made light of the rest and told me he's refusing to give me birth control. Long story short, I was put on a med last yr that caused me to gain 20 lbs in a yr and have bizarre cravings for food I don't normally eat (anyone who knows me says I eat rabbit food) which threw my blood tests out of whack. I tried to explain what that medication did and that I wanted off of it, but he wanted no part of it. Told me it's my sedentary lifestyle (I workout 5-6 days a week on top of my 60 hr a week job where I lift all day, everyday) and poor food choices that put me in this situation, to make changes to those and go back in at a later date. There was no inclination to understand my frustration or my actual lifestyle. He wanted to look at numbers on a page and be done with me. I can understand where he's coming from on the birth control, but it would've been nice if he'd treated me like a human rather than a number... read more

To be honest I don't really write reviews but had to after reading all these bad reviews about Ways office. First of all yes the wait time is very long sometimes and that's the reason for my 4 stars, however I can't complain about anything else. The office is nice and clean and even has a play area for kids. The front desk staff are very sweet and always have a smile on their face unlike most other staff who get irritated even when calling to make an appt, because I used to see another ob/gyn office but the staff and doctor were just in their own world and didn't want any interruption and only played doctor when they wanted. Anyway the nurses as well are really kind and caring. As for Dr. Ways and Dr. Feist and I've seen them both but mostly Dr. Ways are great professional doctors. I couldn't expect or ask for anything more, seriously! They both showed concern and care to my medical needs and discussed everything I needed to know and answered all my questions professionally. Whenever I had a concern Dr. Ways would always do an ultra sound or request a lab test to make sure everything is ok and my concern has been met and cared for. They all do their job here and that's what it's all about. I personally love this office and would recommend it to any woman who wants to be under professional care. read more

Dr. Susan Ways has horrible bedside manner! She comes across as very rude and lacks compassion. I was followed by Dr. Low in the beginning of my pregnancy. He is an awesome Doctor. He takes the time to explain things to you and is very friendly. However, he no longer delivers babies so as I got further along in my pregnancy I was followed by Dr. Fiest. Dr. First was also an awesome Doctor with good bedside manner. However, he left the practice. That's how I had the unfortunate experience of meeting Dr. Ways. I was told that she was rude, but prayed people were simply overreacting. They were not! When I was 5 months pregnant with our second child she tried to strong arm me into terminating the pregnancy! Keep in mind that the pregnancy was going well and our son was perfectly healthy! I do have medical issues making my pregnancies high risk. However, at this time my health condition was stable and my pregnancy was going well. I am bothered by doctors like Dr. Ways who push their agenda on to patients. Dr. Ways hadn't even talked to me for 5 minutes before she started trying to get me to terminate the pregnancy. I was perplexed and expressed to her that termination was not an option. I had been getting prenatal care throughout my pregnancy and was 5 months pregnant. I was followed closely by her former partner and had a successful pregnancy with our daughter. I'm not sure what made her think that I would terminate our baby. I quickly stopped going to Ways Medical Group and started going to Hera Medical Group. I am glad that I did. We now have a healthy baby boy and I am doing great. read more

Dr. Low is absolutely amazing. He has wonderful bedside manner and prepared us for what to expect directly, no fluff to get our hopes up. He has a great sense of humor while being professional. His medical assistant Myra was so helpful. She went out of her way to help me find the best solutions, prompt return calls, even gave me an extra call because she thought of something else that could help me. The entire staff has been friendly and helpful each visit. Like most medical offices, morning appointments are more on time and by the afternoon they're running behind. This is because patients show up late and doctors end up giving patients longer time than scheduled which is a positive thing. The office was very clean. I've seen the same doctor for my visits but I've been a patient at different offices and it's common practice the staff books you with other doctors for prenatal care visits when your doctor isn't available. I would recommend Dr. Low without question. read more

by far the worst ob care i have EVER experienced! i have 3 kids, i am preg with my fourth...the other kids i saw the hera medical group with dr. yipp and toe-der. (they were awesome) this place....no not good at all. they rush you out in office visits. then when i needed to be seen for preterm labor signs at 28 weeks they told me they had no appointments available that day and blew me off. even though the lady said oh well i see u have had preterm labor with all three of ur babies that started at this time. i was so angry and offended that they would not even care to check me out like most offices would. the past drs have always said come in now or come in an hour from now, ect...never have the said they can not see me. i was so frusterated and told them i will just go to the hospital and i do not want to have them as a dr anymore. not only that but at my last appointment dr fiest was completely lazy and told me to go redo my tests cuz they lost them and instead of finding them or calling the lab he ordered new ones...also asked me why my babies i go in preterm labor and i said i dont know maybe stress?? he answered were u smoking or doing drugs or anything? you must have been doing something wrong? i was offended how dare him say it like that. no i didnt even have dang caffinee with them. office staff rude and short with u. i ignored all the bad reviews on the internet and saw them anyway and i regret that. so pls find a different office. all those dr stink and will not have full and complete care or attention on ur health or the babies...i can go on but i think u get that i do not care for this office at all :) read more