More like 3.5 Stars, but not 4-Stars…read more
Being a native Japanese, I've tried several Japanese restaurants and local sushi places in Santiago. And ShooGun is probably the most authentic Japanese food you can find in Chile besides Kintaro near Centro.
Unlike the new joints in more contemporary mood, such as Temple Lounge (@ Intercontinental) or Osaka (@ W Hotel), atmosphere is pretty straight forward, old-school Japanese sushi bar or Izakaya. So this place is more suitable for more corporate/business dinner. *Not recommended for those looking for a romantic dinner.
Food quality is good. Santiago has a decent seafood, and this place does serve good sashimis. As for drinks, they have pretty limited selection of Japanese beer/sake. You can still enjoy the domestic brands of beers/wines.
Price setting is quite high probably due to its location, target, and hard-to-get ingredients. Because of the high price, the restaurant is usually not too busy. Most likely no need to make reservation.