These are the best types of reviews to rip off. Why? Because how often do you really get to mention a genuine five-star experience where nothing is bad, and the sum of the whole thing greatly exceeds whatever expectations you had? While Susquehanna has several offerings, see below, this was for their Full Moon Float. www.susquehannaoutfitters.com/special-event-floats The basic setup is, go to the website, find the day/time/activity you want and make a reservation. The necessary waivers get emailed to you and once you sign off on them, you're good to go. Stupid easy. Admittedly, we had a very unique and personal trip. This is because it was just us and the two staff members (more on them later). After making sure you've got your life vest, dry bags and whatever else you need, they load up the kayaks and take you for a short ride to the launch point on the Conodoguinet Creek. www.google.com/maps/place/Wormleysburg,+PA/@40.2555346,-76.9295221,109m/data=!3m1!1e3!4m6!3m5!1s0x89c8c175d3bc56d7:0xace8c772e4f02556!8m2!3d40.2628669!4d-76.913863!16s%2Fm%2F020vcch?entry=ttu From there it's a very leisurely float/paddle down the creek to the Susquehanna River. I'm selling it a bit short because the scenery is fantastic the same as the quiet and more than likely you will see a few members of the local wildlife/bird/critter club. Once you get out on the actual river, that's where it gets taken up a notch. We were lucky to get a hell of a sunset and off in the distance a bit of lightening from a far-off storm. The cloud cover from the storm did hide the moon but, eh, that really didn't matter. The sunset more than made up for any missed visuals. Eventually we get to a little, and I do mean little, island under the Forster Street Bridge where we got out, had some provided snacks/drinks and got to watch the lightening in the distance and listen to some of the tremendously bad karaoke from the Harrisburg Beach Club off in the distance. Sadly, before you know it, times up and you're back at the HQ in Wormleysburg. Door to door it was a solid three hours. Now about the two staff members...(the owner Matt and Kelsee) they really helped to make this a hell of an experience. We've got some prior kayaking experience and they basically just let us do us while pointing out any wildlife and overall, it was just a really good hang with great laid-back vibes. If someone is on the fence about doing the Full Moon trip, let the pictures do the talking. You can't do this anywhere and honestly the whole experience would have been equally great during the day. Great scenery + great people = Duh, just do it. At some point, we'll be back. read more

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We paid for the Fort Hunter drop off location for a bachelor party of 11 people on September 1st, 2024. Here I give my reasoning why everyone should stay far away from this business. When Susquehanna Outfitters receives business, they do not care about you. They do not care about the experience of their customers. 1) How can they mess up a reservation drop off location? 2) If they cared for their customers, how would they not know that the water on the creek is too shallow to send kayaks? For some reason the driver missed the turn to head toward the requested drop off point at Fort Hunter. This was made apparent by the accompanying vehicle in the convoy from the business location when they honked the horn at our driver as our driver did not make the right turn when we should have to head to the Fort Hunter drop off zone. Looking back seeing the 2nd truck make a right turn while we continued straight. I was skeptical because when we stopped the vehicle it was only a short distance from the business. Also why is this place called Fort Hunter? Where is the Fort? They off loaded us one by one and while doing so, the driver and his partner were whispering amongst themselves. I was thinking this is weird. I ask, "This is Fort Hunter?" mind you, 5 of the 11 kayaks are in the water. The driver answers, "Yup." Again, the two employees whispering amongst themselves. The 11 of us are now in the water on our kayaks, ready for the rapids... the rapids that never came. They dropped us off at the Conodoguinet Creek, NOT Fort Hunter. About 30 minutes into our float, it occurred to us that we were dropped off at the wrong location. What do we do now? We paid for 6 hours. Would you like to know how it went? There was a 2-week dry span of no rain before this weekend's bachelor trip. Let's start there. Not only did they drop us off at the wrong location, but they also did not test run the creek beforehand. The water was so shallow that there were prolonged periods where you could not even paddle... it was so shallow that you COULD NOT paddle! Why would they send 11 people down this creek when you cannot paddle on it?! The number of times that most of us had to get out of the kayak just to drag it over a "rocky" section, which basically just means 2 inches of water because it has not rained in weeks. Why would they send us down here? We paid for Fort Hunter. What did we get? A hell hole. There was nothing we could do about the speed of which we could get out of the creek. We were at mercy to the flow of it. When someone brings a group of 11 people for a reservation, of which everyone had to pay ahead of time in order to reserve a kayak for the 6 hour trip and the business screws up this bad, it is beyond acceptable. *The 2nd truck honked at the driver that missed the right turn. They still unloaded us into the creek when I requested confirmation of the drop off location based on the reservation.* They knowingly did this. How can it be anything but? When Susquehanna Outfitters receives business, they do not care about you. They do not care about the experience of their customers. If they did, how would they not know that the water on the creek is too shallow? How can they mess up a reservation drop off location? What are you paying for? You as a customer are responsible for returning the equipment that is rented safely and without damage, back to the business. That is why you pay $80 a person per kayak for a 6 hour excursion experience. Not a 6 hour roast in the sun and float without the ability to paddle and times of needing to get out to drag the kayak because of shallowness. THE BUSINESS' ONLY RESPONSIBILITY IS DROPPING OFF THE PARTY AT THE CORRECT LOCATION! HOW CAN YOU MESS THAT UP?! It was a horrible experience for everyone involved in the party. Everyone was absolutely fed up with the entire torturous trip and experience we had with Susquehanna Outfitters. Diabolical. Either they knew what they were doing and did it anyway or, they didn't and that is even worse when you put your trust and faith in a business to conduct the bare minimum of care for their customers. When having words with the employee that obviously was not equipped to handle this type of mistake, they offered no recourse. There was no accountability. THEY DID NOT CARE. We, all 11 of us got robbed. And worse, it was a torturous experience that took away 6 hours of our day. The groom was not pleased. I recommend no one give them your business unless you want to be the butt of the joke for their incompetent employees. Rent anywhere else. This business should be out of business. STAY AWAY! read more

I have done 2 outings renting kayaks from Susquehanna Outfitters and I had never kayaked before. The first was a Saturday afternoon rental where my friends and I were driven upriver to a spot to put the kayaks in the water and we had three hours to get back to their location and return the boats. They provided instruction, the ride upriver, the life preserver and the boats. We reserved the kayaks in advance and also signed their waiver online. It was all easy peasy and we had a great time on the water. The second experience was their Full Moon Float. We put in at the same spot as before, but this trip had guides, that took us to two of the islands in the river, to watch the sun set, and another for snacks and to watch the full moon rise. This was truly a magical experience. It would be a great romantic night out for a couple. The snacks were soft drinks and packaged chips. The photographs I took are breathtaking. I can't wait for warmer weather to go out again! read more

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Just spent insane four hours canoeing in the river courtesy of Susquehanna Outfitters. This is a family owned business that rents out kayaks, canoes, and bikes, and they are awesome. For 47 bucks, not only did I get the canoe, paddles, shuttle up to Fort Hunter, but bottled water and sunscreen as well. I got to see Susquehanna which I had never seen before and wouldn't have been able to otherwise. Highly recommended! read more

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Great little company rents sit-on-top kayaks, etc. for several trips down the Susquehanna (with lots of islands to explore) or nearby creeks (if the water level is sufficiently high). Reasonable prices, very friendly and safety minded staff, and good quality boats. Good lunch options next door. read more

Great great experience!! Reasonable cost, great location (right on City Island) and friendly staff. It made for a great Sunday outing. My only suggestion, from giving it all 5 stars, is I would improve the instructional portion of the experience. It was my first time Kayaking, and while it is definitely one of those things, you kind of pick up by doing, it would be helpful to have a little more instruction of how to maximize strokes, etc while in the water. But overall a great experience and HIGHLY RECOMMENDED!! read more

We had a great 3 hour trip. The staff members who helped us provided excellent customer service.

What a disappointment! Got a Groupon coupon last year (2011), and after the flood, they closed their season early. The answering machine message said they'd honor the full value of the coupon in 2012. NOT! Now that it is 2012, my coupon suddenly is worth $20 less. Of course they are following the Groupon terms and conditions, but this is bad business, folks. read more

Just spent three hours on the Susquehanna thanks to Susquehanna Outfitters. Fantastic place!! Would highly recommend it to anyone and everyone....May try the six hour trip next time!!! read more

Had a negative experience with this business when they would not honor a Groupon offer as promised. They ended there season early last year due to flooding of their business. Phone calls to them were met with an answering machine promise that they would offer the same deal at half off to Groupon holders. When I called to set up a kayaking trip, I was told that they would honor the $19 dollars that I paid for the Groupon and only charge me $20 for the $39 trip. That's not 1/2 price - that's full price! It's just that I paid for 1/2 of the trip last year and I'd have to pay 1/2 this year. The owner was rude and condescending when I tried to discuss this with him. read more

My husband and I recently rented kayaks from Susquehanna Outfitters. We had a blast! The owners were very friendly and funny and because the water levels were higher than normal, we were dropped off at a nearby creek further up the river so that we would have additional time kayaking. This was a great value for the money and we thoroughly enjoyed ourselves. read more