This company is the worst. They try to bully tenants with threats of eviction when asked to fix problems. I am not sure the property owner checked this company's reputation before hiring them. If he had then I am convinced he would have chosen a reputable company instead. read more

ABSOLUTELY DO NOT CONTRACT SUSQUEHANNA REALTY MANAGEMENT FOR ANY SERVICES. This has been the worse experience ever. The woman who met with me to sell and sign the contract seemed professional - but the woman who managed my account WAS NOT. This company is quick to collect their commission, charge for postage, and collect any other fees they are due. They are NOT so quick to actually MANAGE your property. They also lie. To the owner and the tenant. And the "Assistant Property Manager," Jamie, in their Harrisburg office is obscenely unprofessional. It's disgusting. read more

I do not recommend renting from the company. Nothing ever gets fixed, everything has to be reported a dozen times and when someone finally shows up to fix the problem they either leave for parts and never ( not kidding ) return or fix it incorrectly and it's still broken after they leave . And no... It's not to be expected when renting a house for 1200.00 a month plus all utilities . If there was an option with negative stars they would have it. You might as well Set your rent money on fire . Paying your rent online ? You'd better use your checking account number because if you use your debit card ( even though it's the same account) there's an almost 30.00 fee) no, sadly not kidding about that either . read more

Rental Nightmare Becomes a Reality I moved into my apartment at 234 Susquehanna Ave in Enola back on February 8th. I first contacted Richard Contes in the middle of March regarding a tree that was falling down on the corner of the property and it was hanging right over my motorcycle. He told he would notify the owners of the property about the tree because they would be the ones to take care of it. About a month went by and I didn't hear anything from him so I decided to call and check on it. He explained to me that the owners said that it was not on their property and there was nothing they could do about it. A month and a half later the Owner Neil Mahon was at the property, cleaning apartment B because the tenants had just left due to mold growing in the apartment and they did not want their newborn exposed to it. I approached Neil and asked him what was being done about the dead tree on the corner of the property. He told me that he just heard about it last week (two months had passed since I told Richard) and that he was getting quotes to remove it as well as trim other trees on the property. The trees finally got cut in mid July, about 4 months after my initial call to Richard. Before the tree problem was resolved, another problem had arose, which was mold growing on the bathroom wall near the top of the tub. I had called Richard regarding this in the beginning of June. He advised me that he would send a contractor out right away. Roughly a month had elapsed and no sign of a contractor to take care of the mold so I called again and he said he had got in touch with the owners and they were supposed to send someone out. He said that he would call them again. Within less then a week a contractor was out to remove the mold and paint over it. A couple of week went by and the mold started to come back so I called and let Richard know. He said he would send the contractor out again to take care of it. The contractor came out within the week and repainted the bathroom in mold resistant paint. A few weeks after that was taken care of I went in the second bedroom, which I did not use, and I noticed two decent size patches of mold growing on the carpet. I called Richard and let him know and he said he would send someone out to take care of it and it was discussed that the downstairs level could use a dehumidifier. He said he would send someone out to take care of it and look into getting a dehumidifier for the place. No one ever came and I never got the dehumidifier. I never called him back to follow up because I figured it was useless to do so. In addition to this the tenant upstairs Jeni Haney was behind a couple months on her rent and she was still living there and she hadn't had a job in over a year and nothing was being done to evict her. So finally I had had enough! I emailed Angela R. White, the owner of Susquehanna Realty and told her I was moving out due to the mold and the lack of response to my complaints. The worst part of this whole experience occurred once I moved out. I moved out October 29th and returned my keys that day. I had contacted Angela about a walk through the day prior and she said she needed more advanced notice. We both agreed that she would perform a walkthrough of the place and let me know if anything looked like I would be charged. She told me that certain parts of the house looked dirty which was quite a surprise as I spend quite a bit of time cleaning the place. She told me over the phone that I would receive my security deposit back once I left the place clean and without damages. She emailed me back and forth regarding the security deposit and eventually she said that she would be keeping my security deposit due to me not providing 60 days notice. Angela told me she would be charging me $1,580 for terminating my lease. I had given her 40 days notice that I would be moving out due to the mold, which was a health concern for me being Asthmatic. I believe that 40 days was ample time given the circumstances. In addition I had found a qualified tenant and sent them to fill out and application with Richard. The person had told me they called and could not get ahold of anyone because that person was out of the office for 10 days. This was not my problem as I had found them and showed them the house and it was up to Susquehanna Realty to do the rest. Angela said she could not even send my deposit disposition form through email, which she finally did, after asking her 6-7 times. This was by far the worst rental experience I have ever had! I do not recommend renting form this company or from Neil and Sherri Mahon. You will be out of money and will truly regret it like me! read more

Rental company is difficult to get ahold of. While their business hours state 9am, they often don't answer phones until later. I had an issue with my washing machine and it took over three weeks and five phone calls for a repair man to arrive. Tenant beware! read more

Susquehanna Realty Management is a ripoff!! Iv had my share of rental management companies in Harrisburg, PA. I really thought this was the one. The initial meeting went well, so I thought. From day one I should have backed out. They did not do anything that was noted in their contract BUT COLLECT THEIR FEES! I hung in there for 1 one year, wrote the 60-day cancellations letter and do you know they would not let me out of this contract ONE MONTH early. Don't wast your money. Sorry I didn't see your review Danielle, you were absolutely right the Assist Property Manager, Jamie is a weak link. THEY LIED TO THE OWNERS AND THE TENANTS!! read more

I am a current resident at Frederick Street Lofts. Moving here is the worst decision I have ever made. Susquehanna Realty Management rented us a two bedroom apartment, but only one bedroom is habitable due the noise level coming from the adjacent apartment. Susquehanna refuses to do anything to fix the situation. On top of that, the electric bill is close to $500 a month. The apartments have very inefficient heat pumps and lack insulation. Moving to this property or working with Susquehanna Realty Management is something you will be sure to regret. read more

I'm a rental property owner and used SRM for about three years. I should have read the reviews first! They don't do half of what they advertise and charge an arm and a leg for what they actually do. I always had trouble getting good tenants and I'm a sucker, I guess, for a sad story. Many times, my tenants would get behind in their rent and depart, leaving the place totally trashed, so I thought I'd try SRM because they promised better results. They didn't do any better than I did, and I'm in the hole thousands of dollars because of the tenants they rented my places to. I cancelled our relationship in November. read more