So impressed with the sales person and the wide selection of flooring options. They had so many…read moremore styles than any place we'd been from Joplin to Tulsa, Ok! Plus a variety of remnants to choose from for small jobs. Just the place to go. Highly recommend and definitely will be back.

Went down on a Saturday, walked around and looked at shelters on site ("looked while business was…read moreclosed). Went back on a Wednesday. Sat and completed my order for a sloped front shelter. Delivered and installed on Wednesday. The whole process was great, friendly, professional, courteous. Can't say enough. Thank you.. oh yeah, needed the shelter on Thursday. And then to top it off we went into the little shop behind the storm shelter office and bought all kinds of soda's made with real sugar and even some weird ones. Definitely will be going back for the ambiance and sodas.

Our shelter is a year old and ready leaking...... my husband has bee in correspondence with them…read moreand they are telling us it needs to be corrected by the manufacturer.....it is midwest that states they give a 10 year warranty on leaks

We have a Buckstove wood burning stove which was installed, then after a remodel reinstalled (2009…read moreand 2024 respectively), and today had an inspection of the stove at the start of the winter season. The communication was the first thing to note - phone calls, text messages to confirm the appointment. Then the morning of a phone call to let us know the men were about 45 minutes away. They arrived as stated, noticed a broken baffle and firebrick which were obvious to see, quoted us a price, had those supplies on their truck, and all was repaired and in good order in 45-50 minutes. They looked at the inside of the flue, checked the structural integrity, cleaned up after themselves and made it cleaner than before actually....great job all the way around. By comparison, we had tried earlier in the season to go with a Miami/Grove fireplace shop, but it was horrible and we never did see them. That group had made if for a day, 1-3pm. When I called the office they didn't know where the crew was. I called again at 4 and the office lady said she would call the crew. About 4:20 I got a call from the tech and said he would be about 25 minutes. That came and went and about 6:15 he said he would be there about 7:45-7pm - by that time after wasting a whole day inconveniencing us, our work and much more, we said forget it...and called who we should have in the first place, The Fireplace Shop in Joplin - tried to buy local to Grand Lake area, but learned our lesson well. Great job Joanie and Kevin at the Fireplace Shop in Joplin!

Was told on the phone that they had what I needed and was quoted $50. When I drove all the way down…read morethere, they had neither what I needed nor was it 50 bucks. They tried to sell me to when I was told one panel would suffice. They would not honor their prize, even after I called them back. Crappy attitude.

Bought a fireplace from them several years ago and have had to buy a couple of additional things…read morealong the way. Always great service.

I purchased a Pellet Fireplace insert for our home 60 miles from the Pittsburg Store and 90 miles…read morefrom Joplin Store. The installer did a good job putting it in but I was a little fuzzy about how to use it and use the remote thermostat. Then when we tried to use it the unit worked just fine for 20 minutes then stopped dropping pellets. The repair man tcame but we had to wait about a week because they had to drive 90 miles. Then we started the stove again and it ran this time for 60 minutes and stopped dropping pellets. So I called the Joplin store again and they said they would try to move a couple service calls around and contact me on Monday morning. So Monday morning came and went so I called at 2:30 and was told the appointment they moved around was the afternoon next Tuesday. My main gripe other than a new products did not work from day one was when I called I was told the 90 miles they had to travel was pretty far. Which means if 90 miles is too far for a service call then they should not have sold me the stove in the first place!

I was able to get same day service to have my garage door checked! Todd was extremely helpful! He…read morewas very knowledgeable and shared tips with us to keep our door in tiptop shape. We greatly appreciate the wonderful service at a reasonable price! I will be recommending them to anyone who needs garage door assistance.

They showed up on time and gave me a heads up when they were on their way. The first visit we…read morethought they had the issue corrected, but when issue persisted they came back out and found the cracked joint and had it fixed in no time. Great people to work with and they give great service.

Really neat store. Super cool stuff and the best prices around. The employees were awesome and were…read morevery polite.

This store is clean and the staff is helpful without overdoing it the second you walk in. They do…read morehave a good selection of items for home organization, laundry, and the like. However, the name of the store is a little bit misleading (or at least it was for me) because more than half of this store is dedicated to light fixtures and ceiling fans. It seems to be a lighting/fans store first, and everything else is secondary. I was slightly disappointed they didn't have a lot more containers, storage solutions, and closet systems - but it's still a really nice place to shop.

Cashier very rude. Asked me if I wanted a Kirklands credit card, and join the Loyalty program. I…read moretold him no. He stated, " Boy arent we full of negativity today? I was not sure how to respond. He completely got me off gard.

Been in this store many times at the previous location in the mall and also this new one close to…read moreKohls. Staff have been friendly. Sometimes it is hard to know where to find certain items as they have such a large variety and it is spread throughout the store. Very unique items and imagine this could be a decorators dream come true. We have purchased some items here in the past. Coupons are available by sighting up on their email mailing list. If you do this you will be bombarded with Kirklands emails with coupons and deals. This is great if you are a shopper though obnoxious if you get tired of a jam packed email inbox.

Very friendly. Done in under an hour, and I HIGHLY RECOMMEND!! Thank you Star Super Glass for…read moremaking this so painless. Everything went smoothly!

Preston answered the phone immediately and arrived at my location 20 minutes later. He was…read morefriendly and professional. He discussed price of repair vs possibility of needing a replacement windshield. I appreciated him discussing my options. I highly recommend!