Doesn't answer the phone or reply to booming requests. Super weird that they're so highly rated!read more

After a terrible experience with Blue Bird Taxi, we discovered the best service in Victoria! Not…read moreonly are the rates reasonable, but the cabs are spacious! After an amazing morning ride with Clayton, we set up several more pickups throughout the day! Our group of 5 rode comfortably all day. A+ for amazing service, Uptown! I hope you are able to grow your fleet a bit more

I hadn't thought about taking a taxi in many years in Victoria, however I was offered some Blue…read moreBird cab vouchers via BMW/Mini Cooper when I had to bring my car in for service. The cab came promptly with a pleasant driver who knew exactly where to go when we gave him the address of our appointment. We mentioned that we would also need to get picked up when I was done. We were asked to call as the driver said that they try to get to everybody asap. My next stop was to pick up drywall supplies for my renovation. The cab was at our location immediately and off we went across the city to Rona where I found out that I would need several large pails of mudding. The driver was so kind when I asked if we had room for the load and even opened the trunk to assure me that he did! I brought out the pails and he helped to load them and off we went back to the BMW/Mini Cooper shop. My car wasn't quite ready yet so the cab driver helped unload and asked if I needed anymore help. How pleasant to have customer service like that! I've had some great and not so good service and these cab drivers provided excellent service over and beyond! Over the many years I've had with Blue Bird Cabs I've never had one negative experience! Thank you!

cab#38 overcharging for ride. blue bird cabs complain about uber but this driver and a couple…read moreothers overcharge for regular trips do not use if you see this cab number will take proper routes but the meter he uses is manipulated to increase dramatically. Watch your fairs. This is the same as steeling. Use another cab company instead. The drivers complain loosing customers to Uber well maybe it is because blue bird has drivers ripping customers off and are sick of it and hence will go to different company. If you see cab#38 cancel and take another cab.

Very courteous driver especially as my pickup time was 4am. I found the app very useful and could…read moresee who my driver was and the car they were driving. The app allows you to see where your cab is coming from. The car was extremely clean and the driver ( sorry at 4, I couldn't even remember my own name) was respectful and wore a mask. I highly recommend this service.

One of there drivers caused an accident and then yelled at me when he came out of the car. After…read morethat he refused to give his insurance. Will never use this cab company after seeing the kind of drivers they hire.

If looking for a shuttle to Butchart Gardens, I highly…read morerecommend Knight limo. The owner Mark and driver Terry were very friendly and helpful planning our Victoria tour of the Gardens and touring the City afterwards.

This company is so friendly, professional, accommodating, and prompt. First, Mark is the owner and…read morewas super quick in responding to our texts. He was so kind and accommodating with unexpected changes to our schedule. Terry was our driver as well and was so friendly and provided helpful tips for our visit. We used them for airport pick up and drop off and for a ride to/from Butchart Gardens/the Butterfly Garden and our hotel. They showed up early each time. We rode in a limo and two SUVs, and all were modern and clean. The prices were fair and reasonable for black car service. We will definitely use them again the next time we visit. Thank you Mark and Terry for making our trip so easy and lovely!

This evening driving home from a dance the Sooke Communty Hall I was heading east in Highway 14 at…read moreabout 11:35 pm. I dropped off my pals as I was the designated driver and as I had just crossed the Sooke River bridge, a vehicle came up behind my car pretty fast. I was driving about 60 kms/hr and the driver behind me started tailgating me until I pulled over the last set of traffic lights just before EMCS and the PetroCan. The driver had their high beams on and I figured I might as well get out of their way before they caused us both to collide. After they passed noticed it was a lime green Victoria Taxi so I followed until I could see the car number which was 3. There looked to be 3 passengers in the back seat and the driver accelerated while passing me. He appeared to be going well beyond the speed limit. As this was clearly a hostile situation I pulled over after fearing he would likely pass into oncoming traffic. I don't like to make assumptions but this driver was clearly putting themselves, their passengers and other drivers in danger. It's also extremely difficult to recover one's composure after that kind of aggressive behaviour! I did call the dispatcher but she did. It seem to know what to do. I suggested that she speak with her manager and the driver. I also want to call the RCMP and report this as it is terrorizing to those encountering drivers like this one this evening.

This was the absolute worst experience. DO NOT use this company. The guy we had was so rude that…read morewe ended up in a cussing match with each other. They are so overpriced it isn't even funny. I called the company to complain and when the guy answered the phone he said yeah... really!?! I started talking and he wasn't understanding so I hung up. What a joke!! If I could I would given them a ZERO. You want a great taxi company... use Bluebird....10/10. We used them 2 other times.

We had an amazing experience with LA Limo in Victoria. My family and I were on the Norwegian Bliss…read moreand we found LA Limo through the Butchart Gardens website. We priced out the options and LA Limo's luxury bus was a better value than booking the excursion through NCL. Bob was our driver and was an incredible tour guide. He took us to the Gardens as soon as we got off the ship so we could maximize our time there. We had considerable more time than the people who booked through NCL. After the gardens closed, he took us on an amazing sightseeing tour on the way back to the ship and he told us great stories and the history of Victoria. He was extremely genuine and enthusiastic about his job and he clearly took care of us throughout the tour. He said we were the first cruise ship to dock in Victoria for 2024 so the atmosphere was filled with excitement - which enhanced our experience. Their office staff is very organized and prompt in communication. Jennifer and Dylan were extremely responsive and kept us updated at all times. I cannot wait to return to Victoria and I would not hesitate to use LA Limo for all my transportation needs. That was the highlight of our trip and definitely the most memorable.

Awesome experience with LA Limousines and I highly recommend them. They picked up my son at…read moreVictoria airport to bring him out to Sooke to see his grandfather during a snowstorm. His flight was delayed and then there was an accident on the Sooke Highway. It took them 3 hours and Michael was calm, professional and entertaining. My son said the conversation was excellent! Thanks for being there for us, Nancy Lewis

Sean Cannin was the utmost host of the little time we were able to spend in Canada - he was great…read morein taking us to highlights in Victoria (and even being our photographer). I took my Dad on the Alaska cruise for an early Birthday (milestone) gift (our first Alaskan trip) and he really enjoyed Sean's knowledge and the stops we did. Thank you Sean for being a great host!

Keith and his driving team did an amazing job transporting us to various locations, there and back…read morefor our weeks stay on Vancouver Island. We had trips to both the airport and ferry, down to the city, and booked golf rounds. They are all very professional; and friendly providing lots of suggestions for us while visiting the island. Every pickup was punctual in clean vehicles. Relying on their top notch service made our vacation stress free. I would recommend this shuttle service to anyone considering a trip to Vancouver Island

Good service but can be a bit slow. I guess they usually leave every 1/2 hour but the day I was…read morehere it was 45-50 min and it was a long drive to the hotel due to all the stops to different places. It is around $26.00 a person and I finally got to my hotel 2 hours or so later. On the bright side it was cheaper than the taxi and I was dog tired after traveling for 18 hours and needed the time to sit and just chill.

This review is for YYJ Airport Shuttle. The trip from the…read moreairport to the Marriott went as follows on Tuesday, April 28th about 1:40 p.m. The bus driver got in the van and did not shut up until he announced that we were taking a detour to the company's office so that he could get off and drivers would be changed. He also announced that this was the end of his day and week as if any of us cared. He talked all about himself and his life. The new driver was quiet but did not seem to know much about his job and the original driver kept calling him. It was unnerving and stupid and I will never use this service againnnnnnnnnnn. How could he concentrate on driving all these people when he is talking and talking and talking and talking. Truly do you think this was professional at all? The driver from the Marriott on Saturday, May 2nd at 9:56 was police and professional but our original experience was so bad.