Great doctor's office. I have been with them for years. I would recommend them. No issues. Very…read morehelpful. But their doctors hands are like ice....sheesh

We are new patients here. Our first visit we were very satisfied. Front office ladies were…read moreextremely friendly and helpful. It's in a great location. Easy in and easy out. So glad we transferred here!

This is a great family care. It's small, and keeps busy, but they are always very friendly. It's…read moreincredibly clean and work very efficiently. I have been coming here for a number of years and Dr. Miller is a great doctor and his nurses are fantastic. The clinic here also does blood draws and all the testing needed, so it can be a one stop shop and I appreciate that. They open at seven in the morning, so if you need an early appointment, they are available.

Visiting with my 93 year old grandmother today she shared an experience she had earlier this year…read morewith this doctor and his staff. To get a little exercise she walked to the office for a scheduled appointment but when she arrived they told her due to COVID she needed to wait in her car (this was in March). They refused her entry- which given concerns around the virus was understandable- but then had her wait 20 minutes outside in the cold and refused to let her use an empty chair just visible inside the doorway. Please do a better job at showing simple care & courtesy for your patients.

I've been going to Indiana Internal medicine since 2014. I've always felt like patient number…read morexyz... Eventually I found a doctor I liked at this location & stayed vs switching to another office to avoid the hassle. Yesterday after my conversation with the billing department I'll never go back. I owe $62.00 & the First Lady I spoke to refused to let me set up an appointment. Threatened me with collections & said she'd didn't care if I went elsewhere. I spoke to her supervisor & I will say she tried but the damage is done. Yes, I owe a balance. I am wrong for that. I've also hit hard times. I am still a human being. Look elsewhere for an office where you're not just patient xyz. One that isn't going to refuse you service over $62.00. The $62.00 was more important to Indiana Internal medicine than my health.

I was recently in ICU and had several Drs from this consultants group assist me in my care. They…read morewere professional and caring and I found them very through. The office staff is also very kind and went out of their way to help us sort out something with the billing after my treatments. I found it to be a great spot for assistance, and would recommend them and use them again if needed.

I want to start out with this location is many different offices in one big building. If you see a…read morebad review for this location it may not be for what office you are being seen for. Dr. Webb has been my doctor for my pregnancy a short time now. I was referred by a friend to him and man-oh-man am I glad I was! I couldn't find a doctor who truly would listen to what I was wanting and so far he has been wonderful. His office is friendly and very helpful. I feel that they really care about my needs as a patient. It's becoming harder and harder to find that so I value what him and his office do. He's very knowledgeable and insightful. Plus, he has quite the sense of humor. He keeps it funny that's for sure. I haven't had any problems getting a hold of his nurse Angela, in fact, she encourages me to have her paged instead of going to voicemail so she won't miss anything. Dr. Webb also gave my husband and I his personal cell number for any after hour questions or concerns. I was shocked! I haven't had that kind of care before. Any time I call into the office the front office staff is extremely helpful. Scheduling has never been an issue. I highly recommend!

During a recent 10-day hospitalization at St. Francis Hospital, I had Dr. Tawfik for the latter…read morepart of my stay when he took over for the physician, from his same practice, who had provided most of my care from day one. I believe the reason for the change had something to do with the upcoming holiday and the other doctor's vacation. To be fair, Dr. Tawfik had a tough act to follow. I really appreciated the other physician. She was warm, communicative, thorough, and always seemed to be advocating for me throughout my stay. I felt like I was in good hands and I appreciated that she took whatever time I needed to be sure I understood what was going on and her recommendations. While Dr. Tawfik kept largely the same time schedule and did communicate, it was more abruptly and without the warmth and detail of the previous physician. He spoke in "lingo" rather than in simpler terms that those from outside the facility or from outside healthcare would understand. He wasn't cold, but he just lacked the ability to communicate compassion as easily and I didn't feel as comfortable that he thoroughly understood me or my case. Dr. Tawfik ended up overseeing the end of my inpatient stay and my discharge from the hospital. I must say that for a hospital stay that had been filled with so much compassion and quality care, the final day was filled with chaos and a remarkable lack of clarity. I put much of this on Dr. Tawfik, who came into my room in the morning and informed me I'd been denied one potential option for discharge. His question to me was "What do you want to do?" He offered me no other options and the only thing I could think of was going home, though I certainly didn't feel ready for discharge and he gave no impression that discharge would literally be that day despite the symptoms I continued to have. He also stated that he intended to appeal the denial, but appeared to have not done that. Within an hour, my discharge order was written with no clear explanation of options or what was to come. Unfortunately, both my nurse and aide for that day were new to me and didn't quite grasp my case and weren't sure how to advocate. They offered to suggest that he pursue the peer-to-peer review, which he had assured me he was doing. I also later learned there were lesser level of care options we could have pursued, though he explained none of these things. It just felt lacking in the compassion that had so defined the rest of the stay and left me going home into a home where I would be alone with no clear options given the holiday weekend that was coming up. It felt like poor discharge planning and very weak patient care and advocacy. Overall, I don't believe Dr. Tawfik to be a poor physician and I don't think one rough day completely derailed what had been an overall positive stay. However, given a choice, I definitely would not be followed by him and should the situation arise again I would definitely request a change.