If I could leave 0 stars I would. From the start the dumpster was supposed to be dropped off…read morebetween 11-3 and it wasnt dropped off at 2:50. So that day was a wash for being able to start to fill the dumpster. Then let's talk about how inexperienced their drivers are... when the guy dropped it off it took driving on my lawn 4 times to get it in location. Not a hard location let me tell you, big yard, no trees or any obstacles. Then when the guy picked up it took him atleast 5-7 times to get it correct. my yard is completely trashed, see pictures for yourself. Now let's talk about customer service... Brianna is disrespectful and puts the blame on us for all things discussed. Also there was never a stated amount for the ton overage costs, and according to her we as customers need to make sure to ask all questions about everything that this company has to offer. Save yourself the hassle and choose a different company!! they will overcharge you, Ruin your lawn, and cause stress in your life that's not needed, oh yeah and demand money from you that wasn't clearly stated. TERRIBLE COMPANY TERRIBLE BUSINESS TERRIBLE CUSTOMER SERVICE!

Brianna got back to me right away and offered exactly what I needed and was able to get it to me…read moreexactly when I needed it, at a very reasonable price. No hidden charges, it was exactly as quoted. I will definitely use them again and every time I need it.

Excellent service from start to finish. Colby (the owner and driver) was on time, professional, and…read moretook extra care to protect my driveway when placing the dumpster. Easy process, fair pricing, and smooth pickup -- I'd definitely use them again. Thanks!

OMG - I couldn't be happier with the basement cleanout completed by the DirtRolloffs Tram. Colby…read moreand his team were reliable, honest, and did a great job communicating throughout the day as needed. I would definitely use them again and would strongly recommend them to others!

100% No Show, several conversations with Joe continuing to change when he would show up with the…read moreDumpster and never delivered it. The worst part, never called never sent me a message saying he wouldn't be there just didn't show up.

Good communicator. Left the dumpster a little longer than we planned but it was the holidays and I…read moream sure that was part of it. I didn't mind for tossed a few more things in it! Thanks!

Courtesy and prompt response. Positive experience overall. Company keeps in contact throughout…read moreand agreed upon price for work held true. Considerate of the premises also.

From the owner: New to Yelp but not new to the industry. Call today for a…read morefree estimate!

The team at LaMela Sanitation are the best. You call you actually speak to someone and they have a…read moregreat attitude and are very helpful. We called today about missed pickup and they are sending someone out right away. They take everything that is put out as long as it will fit in the truck, and if something falls on the ground they pick it up. The team members that come and pick up the garbage are just as nice and courteous as the people in the office. Highly recommend them. Great service and it comes with a smile!!

It is my pleasure to write this. I was out shoveling the end of my driveway after a small snowstorm…read morethat left 3 inches of wet, heavy snow. I was starting at the end of my driveway where the snow plows deposited wet, heavy slush. I observed a sanitation truck come down Bruynswick Rd in the Gardiner, New Paltz area on 12/5/2024 @ approximately 11:30 am & stopped across the street from me, the gentleman got out of his truck & proceeded to pick up my neighbors garbage pail out of the snow that obviously had been knocked over by a snow plow. He then continued & picked up all the garbage that was knocked out of the pail & cleaned it all up. I thanked him for the EXTRA EFFORT he performed. I wish I asked for his name, but I asked God to bless him. Most sanitation companies wouldn't get out of their trucks anymore as they have an arm on their truck to do the dirty work & if your pail was knocked over by either the wind, a bear or a snow plow, they leave it where it lies an continue down the road. Kudos to LeMela Sanitation & the gentleman who went ABOVE & BEYOND his duties. I didn't ask for his name, but he seemed he was Latino, I sure hope his management see's this review & recognizes him for a JOB WELL DONE. When my wife comes home from work, I am going to suggest changing our company to LeMela Sanitation. My existing company DOESN'T even get out of their truck for ANY reason, & if we do, it's because of this gentleman. Again, THANK YOU & GOD BLESS the unknown collector.