I have been a customer for over 20 years. That should tell you the quality and consistency of…read moreservice I have enjoyed that has made me a loyal customer. From keeping the pool water clean, to the installation of a new liner a few years ago and the maintenance of water quality in the hot tub their work is diligent and accurate. When there was a problem with a new motherboard for the hot tub, both Dale and Tyson were on the phone with the manufacturer to fix the problem. Something that took a few hours to resolve. They are the best. Hardworking, honest and dependable.

Ugh. If you don't have to use them, I would suggest don't. I would expect that service guys would…read moreat leasst leave a card saying tHey came to do a service - but instead, they expect that ghost services are acceptable - and then serve you with an invoice for POSSIBLE services rendered. In general, communication is poor. If your willing to kiss your money goodbye without any proof or communication - this is the place for you. Otherwise - I would demand a schedule, calling cards stating the person was there and report of what they did and then it makes sense. If you don't, expect to be chewed out by the owner who has no visibility into his Employee routes and thinks that sub-par "BURB" service is OK. Not in the big city - we demand and deserve better than this! I would give them a second chance if they could implement the above system suggestions. Here's hoping.

Great pool service. Been using Henry's for years, and I'm always satisfied with their services. If…read morethey can't fix it, they know someone in the industry who can. Fair pricing, very dependable, and professional.

Excellent service, always dependable, and competitive prices. Whether it's questions regarding…read moreservice, chemicals, or equipment they always have knowledgeable recommendations and cost saving tips! I can always depend on Henry's even on short notice!

Jesus and his team came in a rescued our pool project! We had gone with another contractor that…read moredidn't work out after being under construction for 1.5 years. We were at a complete loss as to how to get this project completed. Jesus was professional, detailed orientated, artistic, and returned calls within minutes, and completed our pool within a timely manner. We highly recommend Prestigious Pools!

Jerry (the owner) was very responsive, punctual, and clear when I contacted him to discuss a…read morecomplete refurbish of a 50 year old 22,000 gallon 18'x 36' inground pool in the Seattle area. The bid included replacement of coping, new skimmer, re-tile, re-plaster, and replacement of old electric heater with new heat pump. The bid detailed the cost of each phase of the project so that I could choose which phases I wanted (could afford) to complete. In the end I chose to complete the entire list and Jerry installed the new skimmer ($2250) for free. Jerry uses a combination of his own crew and subcontractors (coping and plastering) on my project. One can tell Jerry takes great pride in his work. He took the time necessary to make sure I understood the maintenance and water balancing of a new pool. When I decided to replace the 15 year old pool pump with a new SuperFlo VS motor he gave me a bid but did not balk when I decided to replace it myself. He even looked over my work to make sure it was done properly. I would end by saying that Jerry was very competitive in pricing (half that of AquaQuip) and in the same range of other contractors, but his customer service and communication was far better than other private contractors. I would have no hesitation recommending Prestigious Pools with the full 5 stars.

An update from the last review. So I received a note from Charlotte B asking that I call to discuss…read moremy review. Left message, no call back. So I called again to ask them to come out to look at my hot tub and got the same run around. Need your name and address to check in our system to see if we have serviced your hot tub before. Can't answer any questions or promise someone can come look until you give me your credit card number.

Great company, I highly recommend West Coast Pool & Spas. Great service by their team and…read morecompetitive pricing, it's important to have a reliable company who you can trust.

Where do I start? Installing a pool is like doing a house renovation. There are many moving…read more parts, many things to consider outside of the original goal, and licenses and permits through the roof to deal with too. And that is why it is critical to have an excellent working relationship with the contractors. In this case, ARIA. From the first moment I met the team, I felt comfortable. They understood what I wanted, and how fast I wanted it, and were willing to work within the very strict parameters of the site itself and my often quite strong demands. The team behind them, especially the project manager, Jen and the site manager James, went out of their way to find solutions and to accommodate my wishes. This was not an easy build. It was on an existing property and had no rear access. So everything came down the side of the house, and for the pool (fiberglass) itself, OVER the house! That was an incredible sight. Note that damage to existing structures is inevitable but miraculously only a bit of concrete was cracked due to the weight of one of the trucks. Aria repaired it without a thought even though it wasn't their error. The digging of the pool started mid-February and by June 1st I was swimming in it and that included the landscaping. There were a lot of hiccups along the way especially with the sub trades but every time I needed them, ARIA showed up, or chased people down. This was an outstanding level of customer service and customer care and I'm grateful to my son who found them in the first place. Because there are so many components to the construction of a pool, especially mine, I can't give the process a 5 out of 5 stars, but can I give the company 5 out of 5 for truly working hard to make me happy at a reasonable price. PS If the link works, go to YouTube and you can watch the process from beginning to end. This is my video and has nothing to do with the company. https://youtu.be/Lhvg7z84a8A?si=QZqHpXsEHGijzqFt

This company: -does not use proper materials…read more-does not have a company liaison - phone number lead to a call center in the USA -does not communicate -does not take ownership for mistakes -only speaks to the client when they want a bill paid -has no foreman on site -cuts corners -does not adhere to quotes -has staff retention challenges -overpromises and underdelivers

My roof cleaning would not have been doable without the water delivery. The delivery was on time…read moreand exactly as needed as they coordinated with the other contractor. A great find!

From the owner: We provide transportation of Potable drinking water from one of the public utilities to your home…read moreholding tank, your swimming pool or hot tub, to commercial job sites, and other areas not listed. We are available for normal business hours but also offer after hours emergency response as well.