I am looking to buy a digital piano and contacted Sydney Piano world over the phone. Their service over the phone was exceptional. She was so kind and patient and helped me understand the way a piano works and what I should look for in a Piano before making a purchase.
I was then introduced to the various brands on offer like Kawai and Yamaha. I explained I had seen a Roland and interested in purchasing that or an equivalent model in another brand. Over the phone, they discussed 4 different models and helped me select and narrow down my choice.
I am also offered a guaranteed price beat on any competitors product and they are also going to offer free shipping inspite of me living in a second floor apartment with no lift. That is truly amazing.
I cannot wait to go in store and test the different piano's to feel which one suits me best. I am more than impressed with their telephonic service and if their in store service is just as good, this place will definitely get my 5 stars! read more