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    Sylvan Learning of Knightdale

    5.0 (1 review)
    Closed Closed

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    Prometric Testing Center

    Prometric Testing Center

    2.4(20 reviews)
    5.8 mi

    Took the USMLE STEP2 CK here and had a comfortable testing experience! The staff were nice, very…read moretimely in opening the center, and prompt in checking me in and out during breaks. There's a lobby area with seating where you can spend your breaks, which has a water fountain. Sufficient locker space. Bathrooms were nice & clean. Plenty of parking available in the front. I didn't experience any delays or problems with technology. They provide you with headphones for audio as well as noise cancelling headphones (you can also bring your own ear plugs). Only negative is that it gets pretty cold in the computer area so definitely bring a jacket. 10/10 would recommend this site for your testing needs!

    Proctor Gave Us Misleading Information and Could not Speak or Understand English…read more Our ten year old son was scheduled to take his middle school entrance exam. His proctor could not speak or understand English. When a message appeared on the monitor that said enter HTML code she did not know what to do and simply kept repeating call the global testing center. I asked, "Did I receive an email with this code?" She said, "Yes call the global testing center. They will give you the code." Obviously, this made little sense. After calling Prometric, it turned out the HTML code was a glitch and all you needed to do was leave it blank. The proctor did not know this and in fact kept repeating that we would receive the code if we called the global testing center. I have now been on hold for over an hour trying to reschedule the exam. Overall, I give Prometric a 0 out of 100 on customer service.

    Sylvan Learning of Knightdale - tutoring - Updated May 2026

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