Our child suffered an injury to her face on her 8th day there because the teacher responded poorly…read moreto another's toddler tantrum. No one bothered to call us and let us know about the face injury and I found out about it at pickup. Left because we all agreed West Lake could not provide the level of care we expected for our child. We offered to come pick up our child's belongings but they insisted they mail them to us. Weeks later we still don't have them and when my husband calls and asks he gets a different answer every time. I urge you to take your children elsewhere, the only reason this place gets good reviews is because they have negative ones deleted.

My name is Brea, and we had two children attend Primrose School at West Lake. We absolutely loved…read morethe teachers and front office staff -- they consistently kept us informed throughout the day about how our children were doing in their classrooms. It was a very professional and nurturing environment, and we truly couldn't have asked for a better experience. Thanks to the strong foundation they received at Primrose West Lake, both of our children are thriving in elementary school and were well prepared academically and socially. I recently came across a negative review from Jenny E and felt compelled to share our positive experience. Please don't let a few hurtful comments overshadow the care, dedication, and excellence this school has built. We remain incredibly grateful for everything they've done for our family.

I have been using College Nannies and Tutors for a couple of years now. Last night we had a sitter…read morecome to watch our 7 and 4 year old children. We got home at 11:00 PM and both kids were in bed sleeping. This may not seem like a big deal but our daughter has problems sleeping. My wife and I were truly amazed when we walked in the house and both kids were sleeping!

God bless these people. They are wonderful. Employees go through more training and background…read morechecks than Care.com. They also have an app to book sitters with bios. They truly want to make your life easier. You have an initial consultation to determine your needs, and then they set you up with the perfect person.

Stay away from this facility. They treat kids like puppies... Kids are left unattended, dressed…read moreimproperly and neglected. The teaches are very mean and ignorant. They don't care about your children thay care about money you pay. My child was in emergency room twice for 6 month due to ongoing viruses and health issues at the facility. They never clean toys or rooms. Stay away, if you wish your kids the best

Our daughter has attended HSSEE since she was 3 months old. She is now two. We have loved our…read moreteachers and Kate, the owner/director is great. She is attentive and responsive. They use the Tadpoles app for daily reports and send pictures of our girl throughout the day. I look forward to getting these pictures and love that I get to see what she is doing during the day while I'm at work. The lesson plans are age appropriate and I've been very happy with my daughter's progress. It is more than just "child minding", the kids are actually learning. I highly recommend HSSEE if you are looking for a daycare in the area.

Tamra is an AMAZING advocate for special education students in our county as well as the disabled…read morecommunity in general. Tamra is extremely knowledgeable regarding myriad services for children and adults and is an amazing asset to families and our community. I am a single mother of 4 here in Wake County and 2 of my children are severely autistic with other differences including sensory processing issues and pica. I had the absolute pleasure of meeting Tamra when she was assigned as my child's case manager during her tenure at the CDSA (Children's Developmental Services Agency). Tamra helped me with services for my child and also gave me a lot of advice for my other child that was already in the school system with an IEP. Tamra can help with guidance during IEP meetings and advocate for your child and I can tell you from my personal experience, she will treat your child/children as if they were her own. Tamra was even attentive and answered questions for my 2 children that don't have special needs, but were learning along with me. Tamra is very professional, attentive, determined and I promise you, you would not regret having her help you navigate the complex world of disabilty services, the school system and acquiring other services. I was extremely overwhelmed when we first met because both of my children had just been diagnosed, but Tamra took us under her wing and made me feel so much more confident and comfortable with the processes. My children love Tamra and her family....it was funny because when she started working with us we found out she literally lived in the same subdivision. Tamra's family has become framily (friends that are pretty much family).....because when people go above and beyond and do so much for your family.....they often become just like family and you develop a deep connection and respect. I am so proud of Tamra for making this leap into consulting and starting her own business and I am also so extremely thankful that our community has her. You would not regret having her help you and your family......she's top notch in every way.

Tamra was super helpful in helping me navigate through an IEP request, as well as, creating…read morespecific accommodations for my child. The laws and regulations can be a bit confusing, especially with navigating for the first time. I highly recommend Tamra to help navigate through the confusing world of IEP's and 504's.

If I can give them a zero rating I would. We had a scheduled tour with this location that we…read moreplanned a week ago. I even discussed enrollment for a future date with the contact person when we scheduled the tour, with an understanding that availability may open up a bit later. Well my husband and I showed up for the tour only to be waiting at the door while someone is on the phone discussing the scheduled tour we have with them. She then proceeded to tell us that the one spot they had available was just taken this week. We let her know that we weren't interested in a spot this soon but one in the future. She then said there won't be any spots until next year. I asked her why didn't they call us to let us know that so we wouldn't have to drive all the way there for the tour? The lady just stood there confused because she was the middle man since the director didn't have the audacity to speak to us themselves. So needless to say they didn't even offer a tour and gave the impression that we were inconveniencing them for showing up. If this is how they treat prospective parents, I can only imagine how they are caring for the students. God clearly was keeping us from this place. Save yourself from this place and pay attention to the red flags!

A bright and beautiful setting...each classroom has an ample amount of toys and materials to keep…read morethe children engaged while learning through play. Their state of the art library offers a diverse group of books with authors ranging from Eric Carle to Shel Silverstein. The facility is staffed with individuals who are dedicated to providing a safe and secure environment and are committed to the arena of Early Childhood!

We could not be more thankful to have our girls at Everbrook. The staff is beyond amazing and truly…read morecares about our girls. The building is beautiful, in a great location, and very secure. They provide diapers and wipes in the infant room, and meals once they start solids. They regularly send school and classroom/child updates and have live cameras to check in anytime you want. We have twins in the infant room and although it was hard for us as parents to not have them at home during the day, the girls' transition to daycare was so easy for them and it's all thanks to their teachers. Ms. Pam, Ms. Nadia, and Ms. Daniela are incredible and so attentive. Anytime we check the cameras they are interacting with the babies, feeding, playing, checking on sleepers, and always have a smile on their faces. One of our twins is slower to warm and it only took her a few days to go smiling and eager into their arms. Our girls have also gained so many motor skills because of the teachers support. When we pickup, both girls are happy, giggling, and tired out from a day of fun. Our oldest is in the Preschool room and was in public daycare as an infant - 1 YO. Our previous daycare experience quickly went downhill when she moved to the 1 YO room so we put her in an at home daycare. We were super hesitant to transition her back to a public daycare after our previous experience but she met some of the staff while touring and was asking to go! We thought the transition would be rocky as she was used to eating whenever and whatever she wanted and having a lot of 1-1 attention in the at home daycare. When we dropped her off on the first day she walked right in, said bye to us, and didn't look back. Watching her on the camera, the teachers helped her understand expectations, and made her feel immediately comfortable. I love that the meals they serve in pre-school are family style so she gets practice with serving utensils and listening to her belly. We worried she wouldn't like the food served or would be hungry but she regularly tells us how yummy her food was and we like how balanced the meals are. She can't wait to tell us about the fun things she's done during the day like dig for fossils, or letter matching puzzles and she loves Ms. Danielle, Ms. Angi, and Ms. Dana. Ms. Lauren and Ms. Coree not only know all the children, but they are always active in the rooms supporting the teachers and interacting with the children. Even the multi-age teachers like Ms. Simab, and Ms. Teja know our children and are recognized by our girls. As a parent, it is so wonderful to see how happy the staff are even when they are cleaning rooms at the end of the day. We highly recommend Everbrook. Thank you to the amazing staff for taking such great care of our girls!

I just love this place! So, I've done a project in studio…read morebefore and this time I decided to try a "hammer at home" project. I ordered a 3 Christmas in July projects for my kids. Yesterday I got an email that they were to be ready for pickup and today we got them. They were so carefully put together and all pieces including paints, ceramic, lights and brushes were accounted for. Kristen was so thorough both times that I've corresponded and she runs a 5 star business! I can't say enough how much I love the quality and appreciation from this business. Please take a minute and browse the website. They are top notch!

I give the teachers a five star. My child loves going and they are so great with him. However the…read morecommunication from management is absolutely horrific. Expect to constantly pick your child up and have your pediatrician on speed dial for a return to daycare clearance note.