My son rents his insturment from Olivas and recently the trumpet was banged up. After I dropped…read moreoff the instrument I expected I might have to pay a little for the repairs. Surprisingly the repairs were covered by the store. They provide great service and I recommend others to bring their instrument in during the summer when kids are off to make sure their instrument is ready for the next school year.

I have to be honest the quality is great! I haven't rented any instruments but i get cleaning kits…read moreect. They do everything easy and fast. I got there while there was no one and there really nice! I dont have complaines, super great! Totally recomend!

Surprisingly, I didn't realize how close this music store was to where I lived. Plus, I have been…read morestopping in this area hundreds of times for eating or shopping at Albertsons. So, we stopped in today for rosin that the music teacher said is required for tomorrow. At the store, we were warmly welcomed and the person behind the counter was very helpful asking if we needed assistance. Recommend checking out this place for your music store.

Amazing music store! Instrument repairman, Mike Carillo, is always eager to help whenever he can…read more I teach at a small private school and he has been so helpful each time I've come in. Don, the manager is also extremely patient and helpful with all the questions I have. Great and friendly service!

I was so excited when we saw that there was a music school in town that not only gave lessons, but,…read moregives my son a chance to perform as well. The set up is perfect. There is a homework station for kids to hang out after school, and multiple music rooms along with a stage for the performances. My son has started loving guitar again, and is now even showing interest in the drums. The teachers and the owners are great! Prices are very reasonable. I'm so excited to see El Paso kids excited about music! Can't wait for the first performance on 12/10!!!!

My son goes to Drum lessons and daughter for piano and guitar... teachers are awesome. They also…read moreare part of the Rock Band groups. It is a blast to see our kids up on stage performing! Highly recommended!!!

Great local store for your music needs. Have been going to them for years now. Daughter started…read moreviolin lessons and they had the method books we needed in stock.

I LOVE CAPSHAW OLIVAS!! I Got My French Horn Here and I Did place in the All state band!read more

My daughter had lessons there for one semester. The quality of teaching (the techniques and the…read morerepertoire) was good, but the customer service was not. The teacher (Mr. Monteros) had too many students and little interest in the lessons. There was also an issue on a class cancelled by him with a very short notice. The director took the teacher's side without any appropriate discussion or argumentation, while saying to his customer "I had an intuition from the very beginning that you would have an attitude". Is it appropriate? For discussing about a cancellation with too of a short notice. The parents were accused of "being rude to the teacher", no proof was provided upon request though. So the business is customer-unfriendly, disrespectful, arrogant. This is what a lack of competition in a smaller city may do to a business.

I was a student of Yvonne and she is an amazing singer as well as all of the other teachers. I…read morewas impressed that the teachers had such professional curriculum and they were here in El Paso. The private lessons and classes helped me prepare to go to college and feel more secure about my voice and abilities.

Larry is very supportive of EPMTA. He can be counted upon for music book supply & will work with…read moreeach client to find the appropriate instrument for them. I would rate him as excellent in serving the public as well as the music teachers in El Paso.

One of my kids needs an instrument to play in band. So, I did a quick search on instrument rental…read morenear me. Bertie's Music was the first option. I called and the phone rang several times but a man answered he gave me a number to text to get started with the instrument rental. The process was super easy and a few hours later I got a text saying the instrument was ready to get picked up from the store. When i arrived I noticed this shop is BUSY but that doesn't stop the staff to give you caring and personalized service. Also, I noticed they get lots of calls and because they are so busy they take a while to answer but they do answer. Im glad we got the instrument rental and Berties. First month trial is $5 and afterwards $20 per month.