The only way to describe it is absolutely amazing! The women are amazing. My husband sent me for…read moremother's day an at first I was reluctant but they took such good care of me and kept asking how I was doing.

The lack of professionalism from this company is absolutely appalling. They were unable to resolve…read morethe issue or respond years ago, yet nearly five years later they chose to comment on my old review with inaccurate and demeaning statements. They're defending staff who most likely don't even work there anymore and essentially calling me a liar without ever taking the time to contact me directly. I remember this awful visit like it was yesterday. How would Molly H. even know what happened when she wasn't there and didn't resolve anything? I paid a lot of money for that experience, which can be read about in another review. For her to make those comments this many years later is absurd. I hope anyone reading this takes a moment to notice the time stamps, because this extremely late and disrespectful reply says everything about how they handle customers. Instead of reaching out to make things right, Molly H. decided to stay up late and defend the company's actions from years ago. That tells you everything you need to know about their integrity. See below for the time stamps showing that this company chose to respond to my review four years later at one in the morning. How does that make any sense from a business owner?

Golden Touch Massage and Spa is one of the best massage therapy establishments I've ever been too…read more I became a member after my first session which happened to be with the Owner. Every therapist there is kind, dedicated and so some to earth. I want to really express my thanks to Jael Bang for the wonderful service she provides my mom for the massage session I booked for her birthday earlier this month. My mom was so happy and appreciative of not only a great massage but the special acknowledgement that Jael gave for her birthday (a banner in the room and a goodie bag of chocolate). Golden Touch Massage is a class act!!!

Golden touch provides the best experience from walking into their doors. Their desk staff is…read moreincredibly friendly and knowledgeable. All the therapist are amazing. I've personally seen Caitlyn Lane and she is absolutely one of the best. I always feel so much better after leaving a session with feeling so much better! I've also had massages by Martina and they were unbelievably good! I've met many of the other therapists and they are wonderful humans with incredible energy! Highly recommend Golden Touch!!

Friendly greeting. Atmosphere was warm and comfortable. Great massage. I go back againread more

Massage was good but actions taken were inappropriate. I asked for a 90 minute massage and got a 40…read moreminute with two people. Made an uncomfortable comment while I was leaving.

I had an amazing experience today! Christy is absolutely fantastic and our session was calming,…read morepeaceful, and beautiful. I absolutely recommend any & everyone to her because she makes your time all about you and your healing and peace. Thank you Christy, this was an amazing birthday present!

From the owner: We Listen. We tune in to the signals of the body, take in to…read moreconsideration the stresses in your life, and your goals for visiting to design your healing session. Whether you choose gentle and soothing work, deep tissue and focused bodywork, or perhaps a combination of both, we are here for you. Our years of experience allow us to pull from a range of therapeutic techniques and/or energy therapies to get results and help you on your journey whether physical, emotional, or spiritual.

I've been seeing Dr. Gutenkast for over 8 years. I originally came in for lower back pain, and the…read moretreatment made a big difference. Dr. G is professional, easy to talk to, and really knows his stuff. I still go monthly for adjustments and therapeutic massages. Highly recommend!

I had to share my experience because I think it's important to let others know the truth about a…read morebusiness. I'm a firefighter with over 15 years of service. I had been experiencing back pain, so I went to Dr. Mark Gutekunst because of the positive reviews online. At first, I was very happy with Dr. Mark. He seemed very personable, trustworthy, and thorough. He did X-rays and came up with a treatment plan. They made a copy of my insurance card and I started with the exercises, adjustments, and care plan. After every visit, I was scheduled for my next visit. I assumed that my insurance was billed and there was no copay. I was never told that I had a balance. In the past my insurance always covered my chiropractor visits. I told Dr. Mark and his staff about my upcoming wedding plans and honeymoon. They all seemed very excited for me and asked about everything when I returned. Then several weeks later, I received an itemized bill in the mail. A bill for $914. I was shocked and extremely upset. On the second sheet of the bill, it was highlighted that I was out of network, so insurance covered nothing! Imagine getting back from your wedding/honeymoon and Christmas then getting a $914 bill that you didn't expect.. Why wouldn't his staff let me know I was out of network? Why wouldn't they have told me each appointment that I had a balance? Why did I get an itemized bill months after my treatments? And why does it cost $90 for 20 minutes of exercises in their office ? So I went up to the business to complain. It was just a few days after the new year. Only the accountant was there and she apologized. She told me this was not standard practice. She gave me a discount but I still had to pay hundreds of dollars... after Christmas and after paying for a wedding. I drained my HSA and put an additional $200 on my credit card. The worst part is that my back still hurts. So I'm out money for nothing. I asked the accountant if she would let Dr. Mark about my bad experience, she said she would. But I never received a phone call or apology or anything. So, I've attached a copy of my itemized receipt, just so everyone can see how much your bill will be if you're out of network. So..unless you want to spend lots of money and still have back pain.. I would not go here!

I have a couple of mild to moderate degenerative spine conditions exacerbated by injury and was…read moregifted a massage for my birthday. Ash S was my therapist and did an excellent job both in terms of having a breadth of knowledge and in performing the actual massage. It was the perfect amount of pressure and he worked in conjunction with my breath with intuition..I already feel better. Thanks to Ash and the team. I will be back!

BEST MASSAGE OF MY LIFE. Sara was my masseuse and she did a spectacular job and so incredibly kind…read more The pressure was perfect, she was very knowledgeable about anatomy and physiology and I left feeling like I was floating. Thank you! ‍

Lisa was great . Always with her. She's talented at massage , thank you so much Lisa you gotta…read moregreat skills!

Been there couple times. Good massage. Lisa is the best. She can do the massage in popular way…read more Pure massage even her English is not that good But she can communicate the phone translator

I made an appointment I was running late I asked, should I reschedule she didn't get back in…read morecontact with me so I rescheduled my online. She had an officer call me and ask to come down to the Norfolk police department and it became a whole big mess so I don't recommend

Amazing service and very professional. Virginia is very knowledgeable about what she's doing and…read moregives great advice for aftercare, she's very thorough when it comes to following up with her clients... I'd definitely recommend her services

What a great place. The staff is very attentive and friendly. I go there every other week for a…read moretwo hour massage. You couldn't ask for better people. I've been going there for quite some time and will definitely continue. I recommend for any and everyone! Robin Dowdy

The establishment was clean and smelled great, I was in a lot of pain and needed a 2 hour deep…read moretissue massage. The girl that I had was very unprofessional. She kept texting during the massage and I kept catching her because she would pause, stay on one spot for long periods with one hand, or I could feel her phone vibrating in the table constantly. Plus she was not applying hard enough pressure and kept asking for more, I didn't go there for a rub down. I stopped the massage at around 45 minutes and ask for a refund. They kept asking me to stay and another lady apologized and asked if she could take over and I was so upset and just wanted my money back. I received half a refund and left. Never going back there.

I went here for the first time on April 2 and from the moment I entered, I felt the calm. Everyone…read moreI interacted with was kind and friendly. My massage with Delona was wonderful and I rebooked as soon as I got home. I'm glad this place exists in my community.

Julie was my masseuse & I had a 90 minute massage that was wonderful!…read moreThe shop was very clean & the staff were very welcoming. Will return!