I contacted this bank to ask about their current CD rates, and the experience was extremely disappointing. The representative I spoke with was rude, dismissive, and arrogant The rates she quoted did not match what was advertised online. When I politely mentioned the difference, she became argumentative and repeatedly interrupted me instead of answering my questions. Before I could even finish speaking, she hung up on me. If this is how potential customers are treated, it's no surprise this bank has low ratings. Customer service and professionalism clearly need improvement. read more

The hours are crazy short. Closes at 4:00pm when working people can't even go there and closed on Saturdays. Most ALL other banks close later and are open on Saturdays. Why is this? They don't want to pay their workers or have any customers?? Geez. I will be closing my account. read more

I left Wells Fargo because of their criminal past, went to a smaller bank that promptly sold to Synovus Bank, I am now truly hit bottom. I use their on-line banking, this month they have paid my mortgage three times, after one authorization. I stop payment on that payee when the problem was first discovered, they kept paying from my account, after an hour on the phone, they first admitted the mistake, but after talking to the supervisor, he informs me they never made a mistake at all, and to restore money to my account will require that I start again with an entirely new department. Imagine paying your mortgage 3 times a month and what that do to your budget, I found out that Synovus could care less, the irony is they laughingly call this department "Customer Care". read more

FCB was bought out by Synovus bank. I personally don't bank here but I am often here to make deposits for my employer. They have a location closer to my Boca Raton office but that location doesn't have a drive thru. This location is awesome so I don't mind driving a little further. I have only used the drive thru. The tellers are VERY friendly and helpful. Such a breath of fresh air compared to other businesses. I like coming here and no, not because it gets me out of the office-although that is nice too. Some days the wait is a little longer if they are short on staff. The nice thing is they let you know when you pull up. There is total transparency which I greatly appreciate. This bank provides exceptional service to drive thru customers and from what I hear they are equally as kind inside too. Located on the south side of Atlantic just east of Military Trail right before the Dunkin Donuts. read more

If you want to aggravate your employees and ruin your customer relationships make sure to open a business account at this address at this bank. They will do everything in their power to sabotage your business relations with your walk-in customers. They are rude unprofessional arrogant and know less than nothing. They argue among themselves out loud about a check that you bring into cash and act Completely bewildered if you tell them that you do not have an account here. Although they see me here on a regular basis cashing checks they always act like it's the first time I walk into the bank. They speak out loud about the check so that other people nearby might hear it and that gives me less security when I have to walk out of the bank to my car. They should not be advertising the amount nor the fact that I am getting cash!!!!! Just horrible service from Aldo and Theresa. Go elsewhere, please. read more

Synovus Bank - Banks & Credit Unions Near Me - Delray Beach, Florida

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I have been a customer of Synovus for approximately 15 years and banked at this location with the 2 previous banks, before it was Synovus. The previous customer service was excellent, BUT NOW - there is a great problem with their Gateway Department aka The Treasury Department. Numerous incompetent people work in this department AND ANSWER THE PHONES.. They have no technical support person that knows what they are doing re QUICKBOOKS Transactions connected to their bank feed's transactions. This Dept is mainly concerned about duplicating verifying my identity, and does not respond to my escalated concerns. No Supervisor oversees problematic issues, and not sure how this Department or bank stays in business. It's probably time to find a different bank for my checking accounts. I've already moved my savings, cd, and money markets out of this bank. I suggest you look into finding a different bank. read more

Just opened an account here for our HOA. Went to the drive thru on a Friday afternoon and waited 15 minutes. maybe because of the conversion. read more

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Only one star because ZERO is not available. So, I have been with the previous bank Florida​ community bank. While they weren't​ the best, they weren't​ the worst until now. My bank rep John took the time to drive to my place of business to give me a debit card that was to replace the Fl community card. I called to activate and jumped through all the security questions and then I was asked for the last few transactions​ made on the account​. Well at my age I don't remember​ what I had for breakfast. So, I could not tell them my last transactions on the account, ​so no activation. So all the trouble​ John went through to get me my card, management dropped the ball again. This is the second time I am leaving​ feedback on Yelp​. Here is the first review! This is probably the worst bank I have ever banked with. Been with the Great Fl bank then it became synovus and it went from ok to TERRIBLE​! I wanted to move money from one account to another, a transaction we have done hundreds of times before. Now, I have to go into the bank personally​ (not available online​ to do) and waste 20 minutes going out of my way to the bank and then 20 min to complete the transaction​. Then my debit card from Fl Community bank, (the bank synovus took over) was shut down without notice and NOT replaced with the synovus card. Went to Wawa​ gas station and tried to buy gas, inserted card and found out the card account was closed without notice and​​ the pump​ said "FRAUD CARD". John, at the bank,​ has been the only reason I stayed, however, John can only do so much... No more rinky-dink​ banks for me! Thanks to John for trying to save this account. synovus should double his salary for cleaning up for management's stupidity!!!!! read more

The most friendliest bank personal, from the bank tellers to mangers. The place is clean and serve coffee.