They do attics too This winter I had giant icicles all the way around the house, and a lot of ice on the roof, triggering a leak in the front porch. My neighbors suggested I might have an insulation problem. Out of the blue, BSQ called me (actually, looking for my late mother) to follow up on older files and the sump pump in my basement. "Oh by the way we have now branched into attics and insulation." Funny you should say that.... and within a few minutes I had scheduled a free attic inspection. Before the agent visit, I received a detailed booklet by mail describing the need for insulation, the types on the market, and what type was appropriate given our climate. it also contained a mini survey of the problems observed, which the agent would later use to calculate the quote. The agent went into the attic and took a series of photos and measurements. He confirmed that my leak was not from any hole in the roof (there wasn't one visible), but from condensation caused from inadequate insulation. The insulation that was up there was the original when the house was built -- about 60 years old, matted and dirty, and not helping the house at all. He recommended cellulose that would be blown in; it would never deflate, it was waterproof, fire retardant and pest resistant too. And he was eager to correct the poor impression BSQ had made during the earlier sump pump installation. The installation took about 11 hours. I lost track of how many bags came out of the attic -- I think Petro counted 40.  They kept me updated with their progress throughout the day.  I was a little nervous about the front door open for hours on end, but fortunately there were no squirrels or birds or other unwanted visitors.  It was not too noisy, I was able to hear easily during phone calls. They did blow a circuit at one point but we went downstairs and figured out which circuit to reset. A display of plastic collectibles fell on the floor, but none of them broke.  After they left I saw there was a hook in the closet that got bent out of shape, and a small piece of sugar art broken. But these were minor issues. The team was also very good about cleaning up their mess, both inside and outside. The trapdoor to the attic is through a bedroom closet at the back of the house. They put down tarps on the floor, the furniture, the exposed items in the room. They took away all the bags of old insulation. I just had to sweep up a few crumbs afterwards, and put the shelving back. One heads-up I wanted to share: It took a couple of weeks to empty out the closet where the trapdoor is. There were lots of books and magazines on the side shelves, and I had never seen the floor of this closet. Some of the items were older than I am, and every single thing needed a new, if temporary, home. Definitely a positive experience, although the true test of the insulation will probably only be seen next winter. read more

Systemes Sous-Sol is an amazing company. They are honest and look out for your best interest. They send an engineer to assess your needs and do not try to sell you repairs you do not need. We had an issue with sloped floors and we needed to stabilize the house since lifting it was not an option (too expensive, causing major interior damage, etc.). Mike Costello was our rep and he was very knowledgeable and helpful. The team, headed by Yuri Melnick, sent to execute the work was unbelievable. They worked tirelessly, professionally and as cleanly as was possible in this kind of job. The project was done exactly in the time frame contracted and to our utmost satisfaction. We do not hesitate to recommend this company for any kind of foundation issues and then some. Jack, Dollard-des-Ormeaux read more

First of all We are in Ile perrot Quebec :-) No idea why it insists we are somewhere else except our internet provider. The rep was very knowledgeable and truly concerned that we got the right fix for our situation. We have a daughter with a terminal illness, her lungs are not very strong. Our crawl space is just 2 to 3 ft high and a dirt floor. We knew from researching that around 25% of the air we were breathing was from under the floor and we were having some respiratory issues. the team that came for the installation were very respectful, careful and clean. They also knew the product very well and were able to answer most of our questions during the installation of the liner, under liner thing that lets water run away, dehumidifier and sump pump. The follow up care has been amazing (Installation was over 2 years ago). The improvement we have seen has been well worth having the job done, Our daughter has not been in hospital so much (its been over a year now and only once in the year before that vs 3 or 4 times a year before). Although we know other factors are at work in this, we credit a large part of the change to the work done by Basement systems Quebec. we had quite a few other companies giving us quotes, this one felt like they cared and have cared ever since. A huge thanks to the whole team from start to finish and beyond, an amazing experience. read more

Exactly! They were as good as it gets. Always pleasant and professional. The team went above the contract requirements to accomplish a great attic insulation job, which was complicated by the very low, drawn-out, roof. They cleaned up very well after themselves. It was a pleasure to deal with a professional, smart, honest, communicating and hard working team. I have no hesitation in recommending them. I am sure that they will not let you down. Thank you. Gerry read more

We hired this company in the summer of 2014 to install their drainage system. Since then we haven't seen a drop of water in the basement. They also did some additional work for us removing pyrite-contaminated fill, and replacing the floor, in part of the basement. Our experience was very good: the salesman was pleasant, friendly, clear, and candid; the workmen were industrious and thorough. Clean-up was acceptable, considering that the work naturally makes a mess. We haven't had to invoke the guarantee but it seems to be thorough and iron-clad. And it's reassuring to have a dry, dry basement. read more

I used basement systems Quebec for a sump pump project iam very happy with the work preformed .Two years later the system is working amazing I would recommend this company for any basement issues you inconter! As a already referred one of niebours they are very happy as well! read more

Turned up three hours late; made a horrible mess of my back lawn; broke my central vacuum system; tore up the door sill of my garage door and left the discharge pipe too short. It now leaves a huge puddle, which freezes in winter. Contacted them and they basically told me f*ck off and tried to charge me to put it right. Did not return calls and generally made me feel like I'm the bad guy. Shitty workmanship and shitty customer service. UPDATE: After putting my review here, the company contacted me and did the work as requested initially. read more

very professional, right from the beginning starting with the estimate with Jonathan guy right through to the end. we had them repair cracks in the wall and install interior drainage and install push piers and sump pump, installed by Michael leclerc and his team. clean up could have been more thorough, will highly recommended this company to others. office staff was very helpful. read more