Excellent service. We live east of The Villages but came here based on the Yelp reviews. I wasn't…read moredisappointed

I originally left a 5 star review here years ago because the quality of the work was solid and…read moreeverything was handled in house. That is exactly why this update is so disappointing. My recent experiences have been the complete opposite of what I once respected about this business. After returning back to Florida, permanently this time .... with a bag full of dresses that needed to be dry cleaned I was required to prepay due to an incident from over five years ago when I unintentionally forgot to pick up clothing before my return back to CA. . I understand policies around unclaimed items and take responsibility for that. What I do not accept is the way this was handled. From that point forward, the treatment I received was consistently cold, dismissive, and unprofessional. I brought my clothes in multiple times after that, and every single visit carried the same unmistakable sense that I was not welcome. There was no effort to reset the relationship, no basic courtesy, and no professionalism in how a returning customer was treated. This was not a one time interaction. It was repeated behavior over multiple visits. People do forget items at cleaners. It happens. Most businesses address it, set their policy, and move on. Here, it felt punitive and personal, which is not how a professional business should operate. I paid in advance as required, complied with their (NEW) policy that they set JUST for me... , and returned in good faith more than once. The response and demeanor I received each time was the same level of cold and unwelcoming treatment. That is not acceptable in any service environment, and it is THUS the reason I will not return.

Alain came over to install a new kitchen sink and faucet. He was prompt, polite, friendly and…read moreinformative. He is returning to replace all the plastic push pull valves the homes here were built with.

Exorbitant cost! Will never use them again. I made the mistake of not getting estimates prior to…read morerequesting their service so that is on me. However, their prices are extremely high for what they do. I will never use them again.

We contacted them to remove old metal border and plants and replace it with new stone border. Also,…read morerefresh the old rocks inside the landscape. They quickly responded and gave us an estimate that we accepted. We were told they would contact us at least a day ahead of the work being done. Randomly about a week later a crew showed up on a day we were going to be gone. No warning. They started working and we started to leave. The supervisor flags us down and asks for payment in full. We explained that we did not have the payment yet as it had not been transferred into the account we were paying them with. He firmly stated that they needed payment right then. The job was just started, we were not contacted that they were coming that day. My husband ran back in the house to write a check and asked them not to cash it until the next week. They agreed. The job was supposed to be completed that day. When we got home later that evening we noticed there were several things that had not been completed. In the meantime our check did clear. What followed was 2 weeks of bad communication and promises broken. They would say they would be at our house at a certain time and day and then not show up, and not text or call with a reason. We always had to call them. Finally my husband got pretty direct with the owner and told him how disappointed we were with the situation and that he just wanted the job completed. He was gaslighted a bit by the owner. The next day the owner finally completed the work. For this we appreciate that he finally honored his word. This company touts their faith as the backbone of their business. The landscape stonework was done very nicely. Unfortunately, 3 of the 7 bushes they planted died. We are just happy to be done with the situation and suggest to the owner and his supervisor's to just communicate with their future customers. That is pretty easy in a time of texting and cell phone technology.

I cannot recommend this lawn service based on my experience…read more The quality of service has been consistently poor. The grass is often cut unevenly, clippings are frequently left on driveways and sidewalks instead of being blown off, and scheduled weekly service get missed with excuses that they are down two crews. To make matters worse, I have never received credits or adjustments for the weeks when service was not provided. The winter service has been even more disappointing. On the occasions they did show up, there were times when the lawn was not properly cut at all. I often had to make multiple phone calls just to get my lawn serviced. My interaction with Derek was also very concerning. When I expressed my dissatisfaction and considered canceling service, he was rude and made comments suggesting that he would tell other lawn service companies if I left, making it difficult for me to get service elsewhere. Based on the lack of reliability, poor workmanship, and unprofessional customer service, I would not recommend this company.

This is a great, old-school cobbler/leather-working shop: they can do it all, they do it the way it…read moreshould be done: quality work intended to last as long as possible. Prices are very reasonable. V. nice people as well. Highly recommend.

great same day service if one really needs it. Been back twice now…read more.. Great pricing and fast service. What more does one need?

Edward took care of my Miller mantle clock by providing his expertise over the phone saving me time…read moreand the expense of traveling. I recommend his repair to any one looking for a knowledgeable, expert service. Thanks again Edward!

Our wall clock was repaired quickly and with a better mechanism than it originally came with…read more Repair also includes a 1yr warranty.

Had an eight year old Maytag washer error out. The repairman arrived in the morning and fixed the…read morewashing machine very quickly. Which was quite a relief. He was very knowledgeable about washing machines. Could have been a few things wrong with it, but was lucky it was the least expensive one. The only issue that occurred was that I was quoted one price on the phone when I made the initial appointment, and was charged a totally different price when the repair was completed. It was $40 more than quoted, but the service was fast and the machine works great so I am ok with the error in the quote.

Jonathan cleaned our dryer vent a couple weeks back, and I was more than happy with the experience…read more He measured the air flow before and after, cleaned up after himself thoroughly, and was professional. Based on the lint accumulation he recommended that we didn't need to schedule again for 3 years; he could have told me 1 and I'd have agreed to it.