we hired Cole to remove the old carpet and replace with wood floors. The results were amazing! We…read morewere blown away by their over-the-top customer service. We were trying to manage the renovation from out of state- Mike and his team were incredibly accommodating. We are thrilled with the results and grateful for their efforts.

Cole Wood Floors is as good as it gets. We had them do several projects on our 100 years old…read morehouse. They repaired and then refinished original oak floors, installed a tile bathroom, and installed new oak wood floors. They had to contend with old house issues like sloped floors, irregular baseboards & antique doors. The final floors are absolutely beautiful and makes the house feel younger. The process was easy since they are capable of dealing with any situation, total professionals on schedule, price, and unexpected issues. We will use them again.

Tim was very prompt for our scheduled appointment. He…read morequickly assessed the carpet buckling we had and identified another area we had not noticed. His repair rate was very reasonable. The finished work was very good.

Responds quickly, seems very Professional and respectful. Looking forward to meeting him and seeing…read morehis work.

Though Zero but Actually a Hero…read more My wife and I were told by our contractor to go to Arley for tile and ask to work with Megan and her only. Since we currently are building a house in the Pocono Area, We live 110 miles or so away. When we arrived at the Store we asked for her. She came over and asked if we had an appointment, we did not. She was short with us, telling us she could give us 5 to 10 minutes before her next appointment. We explained that we drove over a hundred miles, that didn't seem to matter. So we looked around and made an appointment for the following week. We got there 30 minutes early and she had people at her desk. She told us to go look around for ideas. 10 minutes before our scheduled time, she came and found us and spent the next 2 hours working with us. We then realized that her "attitude" the last time we were there was just her way of saying that her customer she is working with at the moment is her first priority. For 2 hours we were hers. She was constantly interrupted by other employees needing things and other customers (without appointments) trying to get her to do something. In her matter of fact tone, she told them that if they want to wait until she is done with us then they could, otherwise make an appointment. She is also straight forward with her opinions and designs. She will make you think about your choices and suggest some other ideas. The final design was more than we would have ever expected. We left there first by saying sorry for being pushy the first time we met and leaving there with a friend. If you go to Arley, call first, ask for Megan and make an appointment. Be prepared to be told "No you don't want that" because You will not regret working with her. She is our Tile Hero! We will go back again for our basement bathroom! Prices are a little higher than Lowes and Home Depot, but you get a Designer like Megan, Well worth the small extra money!

the store seems overwhelming at first - but every time we went in- we were immediately greeted by…read morethe sales staff. they ask if you need help - but are so good about letting you just browse. there is never any pressure. they are very knowledgeable about their products and were very helpful pointing out what time would work for what we needed. even if you go in with only a small idea about what you want - they help lead you thru the process. great customer service.

First of All I could say is wow!! This installation team is "TOP"notch and is staffed with all…read morefamily owned caring staff. If you are ever looking for flooring, from the New ShopRite plaza in moosic, to just our two little kitchen and dining rooms. This is "THE" team you will be super happy you hired, like us! No job to big or small!! And their "pay attention to detail" is phenomenal to say the least. Along with their down to earth, kindheart crew..... We we're gifted to have this team update our house for a very reasonable price. It's just a no brainer to give them a call if you are looking for someone local. Crêpe's almighty they even lended me a hand digging out something they were not even hired for...#50sFossil to me That's.... #Kindheart101 in my book 10 stars I my Wife's Book and me as well!!

Got an estimate and it was pretty reasonable . this was like 5 years ago . they came over didthe…read moremeasurements and installed on the day of my choice. However, the guy pulled his heavy blue truck on my newer sidewalks. I don't know why he did this because there was plenty of room on the street. He was told to move it and with saying that his attitude changed ! He got angry and said he was afraid histruck was going to get hit or sideswipped. Not saying I would never use them again, but to have no respect for a customer. Concerns me !

Zach and his team did an amazing job restoring old wood floors in our farmhouse. He was on time, on…read morebudget, clean and reliable. I would highly recommend him to anyone!