I had a facial, manicure, and pedicure at Matisse. It was a great experience!…read moreMy facial was very relaxing. My manicure looked great. And my pedicure was very enjoyable. I felt relaxed and refreshed after my treatments. The staff was very friendly, personable, and professional. I'll definitely be back. And recommend booking with them.

I would not recommend Matisse day spa for a pedicure manicure. There are so many reasons why I do…read morenot recommend it. First being there are only two technicians and it's difficult to get in. The second is they don't use gel polish they use shellac, which is not just a name change it's a difference in the strength of the polish it leaves your nails weaker therefore they break easier. Third you have to book an appointment to takeoff your previous nail polish. If you have any on at a cost of $22 absolutely ridiculous that's on top of your pedicure manicure. If you miss booking the nail polish remover, they will not finish her appointment so you could leave there with only a pedicure or manicure- if they run out of time, they simply will not finish. And last but not least the management is downright rude. When I mentioned that I was charged $44 for nail polish remover on top of my pedicure manicure, they also put in my last review that they took care of it, but they never called me back and I had to phone them back - they finally credited me back $20 but again I would never go back. The building itself is old dusty. It is not comfortable to get a pedicure while you're sitting in an old chair and you have to move your leg around a bar. furthermore, there's no massage chair very expensive. Very low quality zero impressed.

7/10 of my brand new set of nails fell off with 12 hours. It was a hard won refund (they kept the…read moretaxes and tip) I was never offered an apology or explanation to the poor application.

I have not used recently bit I used FFN for years I found them always friendly and professional…read more My nails lasted a and should one fall off they were always obliging and fit me in for a replacement usually nc, dependingon reason. I would recommend FFN in a heartbeat.

BAD Experience and bad service Shorter hair that I asked…read morefor especially at the back and aneven hair. Colour not even close, I showed Anna H a picture of me with my latest haircut from Europe we're I was visiting.

Anna and Ali at The Ginger Room were a god send when what I thought was a simple home toner to get…read morerid of brassiness went off the rails. I walked in with some serious colour correction issues (pacthy, bright purple hair!), and walked out looking picture perfect a few hours later. From the moment I went in, I felt totally welcomed and treated with both kindness and professionalism from both stylists. First, Anna put her extensive knowledge and experience into removing the horrid colour issues and redepositing a beautiful silver gloss to my hair. What a pleasure to be in her chair! I knew I was in good hands, and she felt like an old friend, honestly. Next, Ali took my new, gorgeously coloured hair and styled it beautifully for a gala I was attending that very night. I was in tears hours before but walked out glowing and smiling ear to ear. So grateful for these talented ladies! You cannot go wrong at this salon. I will definitely be back!

Really enjoyed getting my lashes done with Rhonda. She knows what she's doing and you the perfect…read morelength and volume I needed for my lashes to hold up and stay on. I've got weak lashes so I'm so impressed with her abilities