It has been horrible dealing with this company the past few months. The driver, Larry, even called my mother directly in her hospital room today, posing as a representative of Soonerride, to complain that she didn't cancel her dialysis ride and to stop wasting his time, griping and bullying her the entire time. She's having a heart procedure! Larry steals rides/patients from other transport companies like Pelivan, and is argumentative and hateful. I had to transport my mom to dialysis one morning, no one showed up. Larry was told when he arrived late that we already had her taken care of for the day. He proceeded to drive 40 minutes to the dialysis center and hang out, and tried to steal her when she was finished, stated to her that I had left already and he was her ride! He loaded her up in his van and i made him release her, and threatened to call the sheriff. Larry transported her this past October and she was out for over 4 hours that morning, and was late to dialysis. He wasn't supposed to be her driver that day, it was Pelivan! They showed up at normal pick up time and no one knew where she was. She almost missed her chair time. The dialysis center had to make him leave and he got into an argument match with other drivers in the center parking lot. Besides Larry, the company does NOT communicate with patients, facilities and drivers. It's always a surprise, they never call ahead of time and verify pickup times, and are angry and hateful when they show up and the patient has left already. They don't understand standing reservations, either. Very unprofessional and scary, beware of Scary Larry and this company. read more

Worst experience of my life. They were (the owner, Thimotee Ilbado), was one hour and twenty minutes late to pick us up in a van that would start and stop all the way there. At times we could only go 30 miles or less an hour and had to continually move over to the side of the highway driving that slow and I thought we were going to be killed by oncoming vehicles. It took us over an hour to get to our appt. which had to be rescheduled. It's usually a 15-20 min drive. He said they were late because the van he was driving overheated and he had to go back to his shop to get the van he picked us up in which was certainly not road-worthy at all. He never even apologized for not calling us. I plan on calling SoonerRide, Motive Care and the Better Business Bureau to file a complaint and to request that they NEVER send anyone from that company to pick us up again. This was the OWNER of the company that picked us up in this vehicle that should have never been taken out on the road much less an expressway. read more

This was the most horrible experience I've ever had in my life. First off they were very late picking me up then it was and older gentlemen and he was scared to help me up but that was ok. The real REASON/PROBLEM WAS they sent a side door van instead of one that opens from the back . Because my wheelchair is wide Ike me and my chair couldn't fit through the van door because it's a side door instead of the one that opens in the back. The poor man couldn't even get me down the ramp. But this just goes to show that when you set up with a ride they don't be listening to you or your needs. Now I have to miss dialysis because of there Incompetent sefl can't get things right. Now me getting NO DIALYSIS TODAY PUTS MY LIFE ON THE LINE. So EM I PISSED YES I AM because that makes no sense to not know I'm a heavy set lady and my chair is wide and I can't even fit my chair in the van they sent and I need a man just a little younger and a little stronger . So now I'm stuck home not being able to go to dialysis. So I've been calling the company but no answer so that's my EXPERIENCE WITH T. & T AMERICA read more

Driver was good. But company is unsatisfactory. Contract was to be picked up within an hour. Company sent the driver on another pick up an hour away. read more

Never showed up for our appointment, never answered their phone or returned our calls. Do not use this company.

This is the worst transportation in Oklahoma. Never call them. Entrusted sooooo much better. Their vehicles are broke down there's no communication between the driver and dispatch or the customer. read more