I purchased a 2017 Sierra All Terrain here a little less than a week ago from (I believe his name…read morewas) Cody and I had a GREAT experience. My wife and I were counting the other day... we have purchased 19 new vehicles of just about every make since we have been married, and I will say this has been the most pleasant experience to date, which is actually surprising because we had a trade to deal with and all of the fun that comes along with that. They gave us more for our trade than any of the other dealers we had visited on the same street (might I suggest staying FAR away from a certain nearby Chevy dealer), and it wasn't even a haggle. It was quick and easy and I didn't get ripped off. I didn't even have to FIGHT to not get ripped off. Imagine that! Our salesman, finance guy and the woman who helped us set up the truck with Onstar service were all just wonderful. I will say I really thought that having a dedicated person to go over the vehicle with you and help you deal with the annoying account setups and such is a GREAT touch of service. Now I haven't experienced the service department yet, and admittedly that is where a lot of dealers lose the repeat customer. We traded in a Toyota and their service department is the sole reason we swore to never step foot in a Toyota dealer ANYWHERE again. It was that bad. I don't expect anything but great service here though based on my experience so far. Bottom line... we feel like we lucked out by coming here and getting the service we received. This dealer is, in our experience, a diamond among the dirt along 36th street.

Service department is so unprofessional and rude !! Left me sitting for over 3 hours for an oil…read morechange. On my first visit Then next service appointment my vehicle would not release spare tire. They told me it was my fault and needed to pay the mechanic for his time to fix it ! But it has an active recall for that exact problem !! My vehicle is practically brand new !! And under warranty.

Hands down I would make the trek to Charleston over Fort Smith. They are conscientious,…read moreprofessional, thorough, and care about their customers. Thr service department is top notch. Harry Robinson is a turn and burn and miss things and there is no comparison, the Hug dealership is the way to go for service or purchase!!

It won't let me leave zero stars so I'll start with that. I bought a new 2021 Sierra from this…read moregarbage place less than a year ago. The truck had around 9,000 miles on it when I noticed paint falling off of the hood while I was detailing it. On further inspection I found more spots in the paint near the front side of the rear wheel wells with dozens of chips missing from the paint. The service manager claims that it's a result from rock damage from "aggressive tires" that came stock with the truck and they are refusing to fix the paint. I would not recommend this dealership, buyer beware.

I bought my car here over 3 years ago and they're a great dealership. Prices aren't through the…read moreroof, communication is great and they're really nice. Would buy from this dealership again

These are truly good honest people that run this car lot. I bought a car here a few weeks ago and…read morethey took such good care of me. Allen motors went above and beyond to help me get financed. I will recommend them to everyone i come in contact with!!

I had a trailer hitch installed. They were very professional. Because it took less time than…read moreanticipated they charged me less. I would recommend them. My only complaint is that their website is down.

I'm not saying that Donna may have the tire you need, but what I will say is that if she does, she…read morewill make sure you're taken care of and on your way. This shop prioritizes well and works well. I came in with a bmw roadster, a flat, run flat tire. Donna took one look and knew what i needed. She Had me on the road on my way to Arkansas within 30minutes. She and her team are probably the best team I have dealt with in along time. Thank you river valley for getting me on my way to my family for Christmas.

Towing my pickup truck to shop! The tow truck driver was…read morequick to show up and take care of me with a very nice attitude. The price was comparable with others but he was able to get there almost immediately. I am an old woman and don't need to be sitting on the side of the road broke down waiting for a tow truck. I am very pleased with the service I received from OLD SKOOL TOWING! I highly recommend this company!!