Stopped here on my way across country due for an oil change and found them on Google…read more Service was fast and efficient and everyone working here is knowledgeable and intelligent They are also very nice

These people were the BEST! My companions and I were traveling from Wichita, KS to Little Rock, AR…read morewhen we experienced car troubles. The local Ford dealership was too busy to help but recommended, "Terry's". and we were so glad they did! The mechanic listened to what I believed to be a fuel filter issue. On his lunch break he installed a new one. It was indeed the problem and he solved it. We were blessed to have found "Terry's!" If I lived in the Ozark area, they would get all of my business! Ron Harrod, Wichita, KS

We had 2 tires blowout on I 40 near Altus Ar and I called Terry's too see if they had the tires in…read morestock. They had the tires I had to have a family member come pick me and the blown tires up and take me to Ozark. Terry's tire shop put the new tires on immediately because they knew I was on the side of I 40. Just great service and prices I can not say how much I appreciate them.

i bought a 2021 ford f150 at randal tyler ford from a great sales man brian motti love the truck…read moreand i'm going to buy a 2022 ford explorer form them soon

*****BEWARE X2***** I am in total shock that this dealership…read morehas ONLY one bad review!!! I agree with Gregg M. on the business practices of the Randal TylyFord dealership in Booneville, AR and at least one in particular sales manager that works there!! Tillman B. McClendon. I have a close friend that is in the market to buy a vehicle for the first time and wanted my help to purchase this car in his name only and to build his credit as he is only 21 years old. He asked me to come along with him as I am much older than him and have had more experience in purchasing vehicles in my time. Originally my friend seen the vehicle he was interested in, at an offsite bank liquidation event in Fort Smith, AR. Jeremy P. Warren was the salesman that helped him at the time and was nothing but professional and extremely helpful to my friend. However, like I mentioned earlier, my friend wanted my help, therefore he told Jeremy he would have to come back. Jeremy then explained to him that the cars would no longer be at that location and we would have to continue our interest and negotiations through Randal Tyler Ford in Booneville, AR. Therefore, within the next few days my friend and I made the trip to Booneville. BIG mistake, needless to say!! Once at the dealership and after viewing the vehicle my friend was interested in, we were introduced to our salesman, Tillman. Right off the bat, instead of talking about the used vehicle that my friend was interested in, he showed my friend a brand new 2017 vehicle that he thinks my friend would like so much better. However, I explained to him that we were only interested in the car we came to see and that we wanted to know what options my friend would have in purchasing it only in his name. I made it clear at the beginning that we were just needing information on what the interest rate was going to be in my friends name only or if we were looking at getting a co-signer for him. I can say, that Tillman was helpful and friendly during this whole process until he came back with his first offer on the vehicle and the interest rate he was able to get my friend. Once he told us this information, I thanked him for the information and told him we would have to discuss it and we would get back to him, that we needed to leave at this time. At that point, Mr. Tillman B. McClendon became a whole totally different person. He became extremely pissed off at us and wanted to know why we let him do all that hard work and put his reputation on the line with the credit union for us not even purchase the vehicle. He was extremely rude to us and his scare tactics did nothing but piss me off at this point. I plainly explained to him that we wanted options for my friend and that we NEVER said we would be leaving that day with a vehicle. Mr. Tillman B. McClendon's attitude, body language, unprofessionalism and smart ass was uncalled for!!! I will NEVER set foot on that dealership lot again and I have told everyone and anyone my experience with this place and will continue to tell people. If I can prevent at least one person from being treated the way we were treated at Randal Tyler Ford in Booneville, AR, then my job is done!!!! Ps: I did not want to give a star at all, but to post this review, I had to select at least one star. And I give that star to my friend who had to go through this terrible experience!! Lol

These guys did a good job replacing windows in our truck at a very fair price. I'll be sure to call…read morethem for our next project.

Had great experience here getting the car fixed. You get what you pay for, and it's definitely more…read moreaffordable than going to the dealership to get more trustworthy folk to fix your vehicle.

In town visiting and got ourselves into a bit of a pickle with our rv and tow vehicle. Within…read moretwenty minutes of our call, Jason arrived and rescued us. We're now free to enjoy the beauty of Mount Magazine thanks to Jason and Mike Frederick's Body Shop. So grateful!

I normally don't leave reviews, but what happened at Kenny Wray's Auto is so outrageous, unsafe,…read moreand unprofessional that I feel obligated to warn the public. My mother and I brought our car in for a clock spring replacement which, all things considered, is a straightforward job. The car had NO ABS light, NO steering issues, NO warnings when we dropped it off. After several days, we were told, "the car is ready to pick up." They processed our payment before we ever saw the vehicle, because, again, they said it was FINISHED. But the moment my mother got into the car, the ABS light was suddenly on, something that had never once appeared before. When she immediately asked about it, employee ALFREDO DELRIO told her: * They, "didn't have enough time," to finish it * They could, "try tomorrow" * Then walked away from her mid-sentence, while she was still asking questions * And worst of all, claimed the vehicle was safe to drive, even though the ABS had clearly been broken or mis-calibrated during their repair They took our money, claimed the job was finished, and then admitted AFTER payment that they simply, "didn't finish." That alone is unbelievable. We immediately took the car to AutoZone, where they pulled diagnostic codes U140E and U0126, both pointing to steering angle sensor issues. Again, something that DIDN'T EXIST before this shop touched the vehicle. When I called Kenny Wray's to get answers, Alfredo Delrio was combative, dismissive, and hung up on me multiple times. I asked for corporate contact, or even his last name, and he refused. This isn't just bad service, this is unsafe service. They returned a vehicle with new warning lights, refused same-day correction, told my mother, "that's not happening," and walked away from a paying customer. For a shop to create a problem, deny responsibility, and release a car that isn't safe to steer is beyond negligent. It's dangerous. And just so you're aware, this isn't the first time Kenny Wray's has shown reckless, sloppy, and dangerous behavior. On a previous visit (different repair), my mother got her car back with a shop rag left inside the engine bay, sitting right on the components. If she hadn't caught it, that rag could have caught fire, damaged the engine, or caused a serious accident. We let it go at the time, thinking it was an honest mistake. Now, paired with this whole ABS/SAS fiasco, the repeated disrespect, the lies about what was or wasn't calibrated, the contradictory explanations, and the attitude from their staff, it's clear it wasn't a one-off mistake. It's a pattern. I would strongly advise anyone in Fort Smith to stay far away from Kenny Wray's. We'll be filing formal complaints with the Arkansas Motor Vehicle Commission, and we have recordings documenting the unprofessional conduct that took place. Save yourself the stress. Take your vehicle literally anywhere else.

They are great at Kenny Wrays. Never had anything except excellent service from them guys. If I…read moreever find one of their shop rags in my engine, like someone said they did, I will wash it in my next load of work clothes and take it back to them. Great service and fast service.