Just got a free update and free phone. Excellent service…read more Good location. Angel is the best!

This place is perfect for phones. Got one from this company and never over 1 and half a year have…read morebeen having problems. I hope one day soon able to work at any Cricket stores to build up taste of excellence!

I just had a terrible experience here. Ms. Jasmine Taylor was incredibly rude to myself and the…read moreemployee she was training. I felt so bad for the trainee. Her way of questioning me was extremely rude as if I was causing her some type of inconvenience when I am the customer. Once I told her that I didn't like the energy and the way she was talking me she got extremely defensive and told me that she didn't even know me so she wasn't giving me any type of energy. I told the trainee I was going elsewhere and she apologized whereas the Ms. Taylor did not care. As I was we walking out the door, she yelled at me to enjoy my day and stopped herself from saying a curse word. I felt extremely disrespected, uncomfortable and upset. I will not be back to this store as long as this employee is here at this store. Management please train her properly on her customer service and attitude.

Araya helped my husband and i make the switch from ATT to Verizon sooo smooth! answered all of our…read morequestions before hand and gave us a great break down of our services and billing. will be recommending this store to everyone around

Definitely highly recommend to just go to the actual Verizon store in Hanford by the Home Depot…read more There are no phones on display so I hope your well aware of what precise phone your seeking. We were not quite aware of the sizes of each phone, didn't realize until we received the phone that it was smaller than expected, had to switch phone while still in store did not receive promo credit on plan ultimately. Great people but I don't feel we received all that was promised.

I've been going to I've been going to him for a few years now. I first met him at his kiosk in the…read moremall. He's very personable and professional and knowledgeable. He does amazing work and quick. I highly recommend him!!

Great service from this place brought in two iPhones and got them fixed up for a great place. Safe…read moreto safe I am happy but time will tell if I'll be back Shout out to the guy who hooked my up sorry man I forgot your name .

I went to get my iPhone screen replaced after being recommended this place from my dad and my…read moreprofessor. I am not impressed. From the outset, the sketchy-feeling location of the immediate/surrounding area where this place is located as well as the clear lack of punctuality make the experience less than it could be. The lady at the front desk told me that the phone would be ready within 45 minutes, but she didn't call the number that I gave her at all, even 2 hours later. I came back around 1:45pm and the sign said that they were on lunch break, and that they would be back by 2pm. I had to wait until around 2:20-2:25pm for them to return. I thought that that was irksome. Additionally, for whatever reason I am currently experiencing glitches when I am typing on my iPhone keyboard. This did not seem to happen whatsoever before I got my screen replaced. I am going to ask for another replaced screen, and see how my phone is after that. Edit: I went back to get the screen replaced again because my keyboard wouldn't stop experiencing glitches when typing, but even with the new screen that they added on, it is still experiencing glitching. You can see this taking place in my screen recording attached to this review. The owner of this business states that they have the "best" replacement parts in the business on this Yelp page. I say that that is a vague and misleading statement. On the contrary, you are looking at a possibly inferior product here. I paid $70 for a slightly faulty screen, and I was not informed that it would be faulty in the slightest. Sure, it is a notch cheaper than Apple would've charged to do the job fully well, but what I care more about here is the fact that this company claimed that their parts were the best, which, again, I find to be a misleading statement and hence probably bad business practice. It is a shame too that many others who have received an inferior product from this company may be ignorant of the fact that it is anything other than "best", and are passing faulty information around to people like me to persuade them that they can get the "best" parts at a lesser price from here than directly from Apple. When Apple says that they have the best parts, I know that what they say is true from experience. In the opposite vein, I doubt that what this business says is true going forward because when they said that they have the best parts, I know now that what they said is misleading and potentially deceitful.

Went well got my iPhone fixed with no further issues would recommend if you have any type of issue…read morewith your iPhone!

Brought our daughters phone that the screen hasn't been working in a while, got it fixed for a good…read moreprice! Fast and friendly customer service!

Went in on Tuesday, ordered the frame for the phone, 2 days later dropped off my phone when the…read moreparts came in and it was done within an hour. Kaylee was very sweet! Great job, it looks beautiful! Thank you!! Reasonably priced. Comes with 90 warranty!