T-Mobile

4.0 (4 reviews)

Mobile Phones

Open • 10:00 am - 8:00 pm

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T-Mobile - Mobile Phones Near Me - Barboursville, West Virginia

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Mary S.

5 months ago

I have visited this location and the manager,Levi, is always dancing around while his employees are helping other customers when I come in there. This specific time, I asked for help with my mom's account and he threw a paper at me and only gave me his first name when I asked for it and was just nasty and rude. He obviously shouldn't be working directly with customers. read more

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Michael B.

1 year ago

Great job on everything You all always have everything so perfect let me tell you something you're the greatest

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Cynthia B.

3 years ago

I spoke with Andrea, who was so helpful. We discussed my wants and needs in a phone. She helped me get a better deal than the internet was offering! Highly recommend her and T-Mobile! read more

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Paul C.

5 years ago

I had stopped by a couple of stores AT&T and T-mobile. After some studying and the help from a local store employee I decided to switch to T-Mobile. I ended up ordering online as it was the quickest way for me to get the phone that I wanted. I like the way my phone payments are separated from my actual service bill. 5G service has been good in my area of use. read more

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More info about T-Mobile

17 E Mall Rd
Barboursville, WV 25504
Directions
(304) 710-3123
Call Now
Visit Website
https://www.t-mobile.com

Hours

What time does T-Mobile open?

T-Mobile opens at 10:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.T-Mobile opens at 11:00 AM on Sunday.

What time does T-Mobile close?

T-Mobile closes at 8:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.T-Mobile closes at 6:00 PM on Sunday.

Mon-Sat 10:00 AM - 8:00 PMSun 11:00 AM - 6:00 PM

Payment methods

Does T-Mobile take credit cards?

Yes, T-Mobile takes credit cards.

Outdoor Amenities

Does T-Mobile have parking?

Yes, T-Mobile has parking options.

From the Business

Specialties

Visit the T-Mobile store in Barboursville and discover America's largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 17 E Mall Road can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

History

Established in 1994.

T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become synonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬¨'Ä†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

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Verizon

1.0(3 reviews)

0.3 mi

Available by appointment

Shipping

Do not do business with them. Poor business practices. Upcharges for setup (activating the phone…read moreyou just purchased $20)and any restocking ($35) due to poor device. Does not give paper receipts for itemization of charges. Do not purchase any products in the store. Pricing for car charger $35; phone case $45 and glass protector $55 and you will be upsold immediately.

Manager Tracy knowingly lied to me by telling me it is illegal to port a number prior to paying off…read morea phone, when it is actually illegal for a carrier not to port a number when requested. I visited the store for the sole purpose of paying off the phones on my account and not only would she not take my payment, she was very rude and abrupt and not at all helpful. I had been having second thoughts about transferring from as I am a 20+ year customer of Verizon, switching only to have better internet provision but she gave me no incentive to remain with Verizon, instead giving me the impression that Verizon did not want my business. The very minute I mentioned I had switched to T-Mobile, she insulted both me and T- Mobile, displaying no interest whatsoever in trying to address my reasons for transferring nor my ongoing issue with my phone not having fully disconnected from Verizon service despite the number having been ported. If this is what management is like with Victra Verizon, steer clear. I used to be able to go into this store and get outstanding service, but apparently the staff who provided that service no longer work there and Verizon has chosen an individual who needs more training in tact and appropriate response to customer service issues.

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Verizon

5.0(1 review)

1.6 mi

Available by appointment

Shipping

The service here is top notch! Louis went out of his way to help, spending extra time and doing…read morewhat he could to give me all the discounts I qualified for. Highly recommend, especially Louis.

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

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1 review that is not currently recommended

The reviews below are not factored into the business's overall star rating.

Sasha K.

5 years ago

Horrible company, they have became new to the area & ALREADY telling lies to their customers! Also the manager Bryan was very secretive with his employees in front of us. I WILL NOT BE BACK! You should be ashamed of yourselves! TMOBILE IS NOT FOR LOW INCOME PEOPLE! read more

T-Mobile - mobilephones - Updated September 2026

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Verizon

5.0

(1 review)

Jessica Fair is an angel! I haven't experienced this level of customer service in forever!! She was…read moresuper sweet, QUICK, attentive, honest and very polite. My mom passed and I had to get off her plan and she handled everything for us and had my step dad and I set up on new accounts within 20-30 minutes. She literally brightened my day and took a huge load off us. Thank you, Jessica!

Verizon

3.4

(8 reviews)

•$$

Verizon salesman Zach Napier did a fantastic job adding a new phone and additional line.read more

If I was able to give zero stars I would. Terrible customer service, the guy who was helping me…read morelied to me about how they do contracts instead of admitting they messed up my paperwork. Absolutely disgraceful

Batteries Plus

5.0

(2 reviews)

Excellent customer service. Joe replaced the batteries in 2 automobile key fobs and one 25 year old…read morekey. He did it so fast and was so nice. The price was so much better than going to the dealership. Thank you so much!

Just wanted to say a good word about batteries plus bulbs in cross lanes, I've been there several…read moretimes, they've replaced the battery on my cell phone and I've purchased ATV batteries but today was awesome! The charging port on my iPhone 11 wasn't making contact, I thought I needed a new port, first the employee I spoke with on the phone was very helpful, then I went to the store, turns out my charging port just needed cleaning! They cleaned it in about a minute! I was so appreciative! The guys were so nice and helpful!! Great business!!! Don't hesitate to go to or call batteries plus bulbs!!!

JCPenney

3.3

(6 reviews)

•$$

I had not shopped at JCP in Huntington for many years. I shopped here lots while attending…read moreMarshall. And after moving to Maryland, I would meet my sister here on my way home to visit and pay for portraits for my nieces and nephew when they were younger. They always did a fabulous job! On this visit, I was looking for a Marshall t-shirt and cup. I hit the jackpot as both were on sale. I found a vintage super soft t-shirt and an awesome cup with a handle. The handle makes walking with a cup much easier! I've worn the short and it washed well. And I started using the cup as soon as I got back to my parents and cleaned it. It keeps my water cold for a long time which living in Florida, I appreciate;) I'll be back on my next visit up north. If you are looking for good quality at a reasonable price, you've found it!

I love this store for both myself , my adult daughter and my teenage sons! They always have great…read moresales and they have such a friendly staff! I highly suggest getting their credit card. It can be used in the store AND the salon! Also, it gets your rewards -aka free money- much faster! You can pay it off the same day!

Quinn Computers

4.2

(5 reviews)

I am so happy I found this place. They were awesome at fixing my MAC. They knew exactly what was…read morewrong, ordered the part (older MAC) I had it back in 2 days. They were very reasonable with the pricing! I had called another place, and they were almost double the price. Crazy. Eric and the other staff were nothing but kind and appreciated that this was urgent. I had no other computer. Thank you, Quinn Computers, in South Charleston!

They have repaired my laptop a couple of times. The work has been professional and reasonable…read more I was having trouble transferring a text from my phone to my computer and printing it. I stopped by and asked if they could help with the issue. They did so at no charge, even though it took a little while to work through the obstacles. I highly recommend this business!

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