T-Mobile

5.0 (2 reviews)

Mobile Phones, Telecommunications, Electronics

Closed • 10:00 am - 8:00 pm

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T-Mobile - Mobile Phones Near Me - Bronx, New York

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Sirena M.

2 years ago

I have to say that my recent experience at 314 E. Fordham Rd location was exceptional for me to want to tell people at them! I'm not even gonna waste time. Thank you to Francyne V. As an older women who can admit that sometimes I just dont have the patience for certain things or setting up equipment, she was very patient with me, set up my internet and went through EVERYTHING with me , step by step , process by process. Thank you to JP. The system while checking me out had an error and for about 20 mins JP, Sam and Francyne were on the phones, even their personal lines trying to figure out the problem. Not once did JP try to sell me anything different, get frustated or abandone the situation. We all look for good customer care ..service! And that is what I received at this spot. I walked away feeling appreciated as a customer and not just the amount of my monthly bill. Minimal wait time, friendly and patient customer service and they respect cleanliness?!....Yes, head to this location. Thank you all for your help!! read more

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Jasmin P.

11 years ago

Hey guys so I usually don't do review to comment on a specific person ,but this time it is different . Today earlier I had broke my phone and came in to get a new phone at t mobile. The employee named Benjamin A. Is a very very professional helpful and pleasant person I've ever delt with in any t mobile store ever!!!! He was so helpful and went through every detail regarding my new contract with t mobile . I've been buying phones in t mobile since I was 14 years old and never had anyone explained so well like Benjamin. I was there with my 3 year old son that was very annoying running all over and he did not get bothered at all. He knew I had my car at a meter and he was the one to actually remind me about my meter for I can put more time . Moral of the story if your ever in need of a phone in the Fordham section of the Bronx . Benjamin is the man to go to in t mobile read more

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More info about T-Mobile

314 East Fordham Road
Bronx, NY 10458
Fordham
Directions
(718) 562-3912
Call Now
Visit Website
https://www.t-mobile.com

Payment methods

Does T-Mobile take credit cards?

Yes, T-Mobile takes credit cards.

Outdoor Amenities

Does T-Mobile have parking?

Yes, T-Mobile has parking options. Street Parking

Other Amenities

Is T-Mobile wheelchair accessible?

Yes, T-Mobile is wheelchair accessible.

From the Business

Specialties

Visit the T-Mobile store in The Bronx and discover America's largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 314 East Fordham Road can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

History

Established in 1994.

T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become synonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬¨'Ä†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

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T-Mobile

3.7

(3 reviews)

Awful service except one gentleman ... all were very rude and saying out loud that they weren't…read moretaking anyone because they were leaving and didn't want to help anyone that would take to long. Very disappointing service I wish I could remember the name of the young man that helped us.

Have gone to this T-Mobile location a couple times. I went…read morethis past Monday 6/29 and got exceptional service. My phone was broken for a few days and t mobile customer service over the phone and apple had me running in circles. No one could find a solution to the problem even tho in the end it was a minor fix of putting my SIM card in another T-Mobile phone but i didnt have anyone around that did. I had gone to geek squad at Best Buy in the Bx mall and asked them to at least try but no one was willing. Idk her name but a female worker at this T-Mobile fixed the problem that I had for FIVE DAYS in literally 5-10 min. Communicated easily - listened to me even tho i was frustrated and had an attitude but i was fed up with the problem and no solution. She had no issue putting my SIM card in her phone so I could receive a message to reset a password that was needed. So thank you very much to her and her patience. Maybe the Best Buy workers thought it was too personal a gesture but they could've done a lot more to help, as could have the T-Mobile and apple customer service agents over the phone. I spoke to a total of nine representatives and only two had knowledge and actually moved me up along the process of solving my problem before i encountered the great help at this T-Mobile. After I was done I stayed inside the store downloading some apps I needed and a new agent would come up and ask if I needed help or was already assisted literally every couple mins. I also used to frequent the Fordham location and this one does not compare. Clean - helpful and not rushing u out. Thank you guys for the great customer service!

Improcom Global Telecom

5.0

(5 reviews)

For any business owner , high-quality and timely work of the secretary is the part of success. I…read moreneeded a few months to decide and change the phone service to Improcom. I am satisfied with the quality of service and technical support.

The moment my numbers were transferred to Improcom Global Telecom there were no more issues with…read morethe phone system. Switching was sooooo simple! We just became free from *&%@(^!. Thank GOD! I would rate this company 5 perfect stars for every category sound quality, reliability, features, customer service and yes absolutely the price! For the amount I pay each month, I am really happy.

Master Communications

5.0

(1 review)

We are a small company of about 10 ppl and we moved and had Master Telecommunications set-up our…read morephone systems and paging system for 2 of our warehouses. Mr. Vadim was very pleasant to work with. His customer service is amazing. Even the after service. I definitely recommend Master Telecommunications.

From the owner: Telephone systems installation. Telephone system repairs…read more Phone system service. Office telephone systems. Business phone system. AVAYA telephone systems repairs. NEC telephone systems repair. Panasonic telephone system repairs. Samsung telephone systems repairs. Telephone systems sales. Best telephone systems. Phone system for small office.

Metro by T-Mobile

5.0

(1 review)

Customer service representative Areliz is awesome, very professional and accommodating. She was…read morequick, efficient and provides professional customer service. Awesome job Areliz!

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

Stop N Fix iPhone Repair

4.7

(338 reviews)

Gem of a find in old New York…read more My iPhone 10 "bricked" without cause, reason or warning. Apple store told me they would have to replace the motherboard for $500. I checked on YELP and found Stop N Fix. For a fraction of what Apple wanted to charge, I had my phone back and working the next day! Based on my experience, I would recommend this shop.

Great guy and very helpful with repair done immediately. Knew the diagnosis and fixed it for fair…read moreprice.

Ware & Tear

4.5

(8 reviews)

Dylan is great! My computer needed cleaning, and he did it quickly and thoroughly while I waited,…read moreat a very reasonable price. Highly recommend!

Terrible customer service. Asked him a couple of questions about what he was going to use to repair…read moredevice he kept stalling and not answering questions or would attempt to answer another question to get around what he was going to keep up with his lies.

Jayso Electronics Corporation

4.3

(3 reviews)

I don't write reviews but felt obliged to after my interaction. I could not speak more highly about…read moreJohn. I've never been to the store nor have I dabbled in this field at all. I was struggling with a project and trying to figure out my wiring. I called the store and John literally spent 15-20 minutes listening and walking through in detail how to wire the switch. The fact he actually listened, worked it out in his head and gave me a genuine solution and feedback is unheard of these days. Usually you'd get the "I don't know you'll have to bring it in, we're busy". But John literally solved my problem over the phone with his knowledge of the situation and willingness to help. I will make sure to order from these guys moving forward since this level of attention and service is hard to beat and can't be found on Amazon..

Gotta give them 3 stars , Every time I go over there or even give them a call to see if I can…read morefind an electronic part they never have it or don't even Know what I'm talking about, We need to bring back house of a 1000 parts.

T-Mobile - mobilephones - Updated July 2026

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Verizon Authorized Retailer - Your Wireless

4.3

(6 reviews)

Needed to drop off equipment and was in and out in seconds. Christian was friendly and great.read more

All the employees of this store are extremely helpful and courteous. I came in the with a SIM card…read moreissue and was immediately helped despite the store being busy.

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