I had equipment I needed to drop off and also wanted to discuss a concern I had with my account and…read morethis was the closest location. The store itself is beautiful both on the exterior and interior and has a large parking lot. The check in process was via a kiosk and was smooth. I waited about 5 minutes until my name was called and Darnell was the associate who helped me. Despite not being able to resolve either of the reasons I came in, it was no fault of Darnell's and he provided me with details on how I could resolve my account concern and also the address of the location where I could return my equipment. Overall a good experience

Not for the store but for Verizon. It's been months since we switched and we waited several for our…read morebuy out from T-Mobile. Finally came as a digital gift card after calling customer service over 3 times. Tried to use it today and it would not activate. Chatted customer service for 40 minutes to have them say "call us to discuss further" after they tried to say it was "mailed" when we elected to have it sent digitally and we have the email. Ridiculous having to contact the company 4 times and we still can't use the money they owe us from the buyout.

I went to this location today to get a new phone and service. Bash was awesome. He set me up with a…read moregreat new Motorola phone. Set me up through a great promotional deal. I walked out 20 mins later completely happy. It was effortless and I didn't spend a fortune, in fact it was much less and less complicated than I expected. I highly recommend this location, provider, and staff.

Website says the phone is for one price. I go in ask the rep and responds "no". Doesn't check…read moreanything just refuses to help. I don't understand why customer service is no longer a priority for most companies. I guess I'll just stick to shopping online. I won't miss when ANY of these brick and mortar stores go. People complain "but what about those who lose their jobs?" I say "what about them? They don't act like they want them anyway"

Needed to drop off a pre-paid package for shipping and this was the closest location. Located in a…read morelifestyle center there's ample parking. Was able to walk right in, hand my package over and be back out the door in less than a minute. So a speedy transaction which was great, but the cashier and manger literally said not a single word to me or anyone else. But I mean if I just needed to drop off a package and I was in the area I'd swing back by.

I dropped my package off here, only to find out when the merchant received it that it was missing…read morethe jewelry box with the gold ring I returned. The merchant told me that there was a clear tape over the brown tape I had used on my package, meaning that somebody from FedEx stole my ring and ring box. The level of deceit and fraud in this country is out of control. Please avoid FedEx at all costs, they are criminals and thieves.

ordered a cell phone from us online store, which uses this company for shipping. After numerous…read moredelays (June 09, to July 21), I finally receive package....a booklet on electrical safety!!!!!! So, where is my expensive cell phone?? Someone made a mighty profitable swap.

Hello I was just recently hacked on Poshmark over 500…read moredollars in merchandise going to this address in the the name of Dimitrij Gurov Please call your local police Dept and him or her arrested for fraud and theft. Your company is being used for illegal activity Please help good hard working people avoid bad people who steal Thank you C