Worst customer service I've ever experience. Went to get newer phones a month ago and asked if they…read morehad any deals for free phones without changing my plan. They had one and we walked out with free phones. My last bill showed an increase of about $130. Went to the store today and found out they had changed our plan. The store manager was no help at all; said we must've authorized the change; we did not knowingly change the plan. He said his clerk would not do this; it was all on us. He wouldn't change the plan back, refused to give us his boss's name and made no effort to remedy the situation. I'm 69 years old and this is the worst I have ever been treated. My star rating is a 1, since I couldn't leave a 0.

Very helpful and efficient . I would recommend this company to everyone. Service is greatread more

Blown away!!! Professional, timely service and a team with exceptional knowledge. Clarktel has…read moresurpassed my expectations on all fronts!

Clarktel has continuously provided top-tier service for our company. They go beyond what is…read morerequired to make sure their clients can efficiently utilize their products and services to the best of their abilities. You would be hard-pressed to find an IT company that has your best interest like Clarktel.

If you want your service to gradually get worse and your bill to go up by 150% over the course of…read morejust a couple years... if you want internet that will cut out for anywhere from a few hours to 5 days straight every month like clockwork... It's 2026 and If you want a provider that only has one way to cancel their service and it is to call their Retention Specialists and argue with them until they finally listen to your request... Then my goodness is this the service for you! Yeah this is quite literally one of the worst internet providers I've ever dealt with. When you start begging people to stay when they wanna cancel, not only does it look very desperate but it also looks slimy on your business. because why am I being offered a discount now that I wanna leave? Shouldn't I be getting special offers on my bill and discounts while I am a loyal paying customer especially for quite sometime? If I never wanted to cancel in the first place would I never see a discount in the future? Would my bill just continue to go up and up and up for the same exact service? Why is the only time this company wants to do something good for me is when I threaten to leave? Am I crazy or does this Literally sound like an emotionally abusive ex? The only characteristic I've extracted from this company if that they only care about siphoning as much money as they can from you before you inevitably cancel because they themselves know how bad it is, otherwise they wouldn't have to hire Retention specialists and make it such a headache to cancel it. And if any of yall kinetic customer service members on here are thinking about replying to this and asking me to "email them with my frustrations", thank you for proving my point and I implore you to seek a job with a company that isn't gonna make you conduct damage control on a review app. Have a neutral day.

I do not have nor do I want this service. Their salesperson parks in my driveway, walks around my…read morehouse and leaves he doesn't knock, my security cameras capture him. I have no soliciting signs everywhere. Last time he left a door tag with his business car right below one of my "No soliciting" signs on my door. I have tried reporting this and there's no where to do so. Please train your salespeople to respect private property! Beyond frustrating!

It's a service worth using. I use it frequently. The…read moremessaging is great. Almost no downtime It's there when you need it. I think with time it will become much better

An excellent company to deal with; up front, truthful and genuinely cares about their customer…read morebase. Follow up is unbeleiveable and immediate. I would strongly recommend them for your phone service. Thank you from a very satisfied subscriber.