Don't walk away from 1Wire, run. We use 1Wire as our business phone system and are constantly…read morerunning into issues with the physical phones and the mobile app. We have submitted all of these issues and their team has been "working" on them. They've offered many different solutions, we've tried them, and nothing works. I found information on their website about a 30-day cancellation notice, asked about it three or four times, and they've ignored every question.

The cabling techs were phenomenal! They stayed until the job was done, making it so my office was…read moreready to go the next morning. When I'm ready I will be calling them to run the cable at my house! I highly recommend them.

Tri Tel installed a new phone system for our busy auto repair shop. We were worried our phones…read morewould be down, causing our business to suffer. They did such an amazing job. Our phones were only down briefly. Their customer service is top notch. I had an issue with my wireless headset not fitting correctly. I tried for 2+ months to find the "correct fit" with the one they provided me. After being totally frustrated, I called Christine, who is absolutely awesome. Even after a couple of months, they came and switched me to a whole new headset. This company knows the meaning of "customer service". I would highly recommend them! No questions asked.

From the owner: The Edge you have been looking for.read more

I'd leave zero stars if I could. Look for an alternate…read moresolution for your internet service provider. My service has been down for a month, and they have no intention on fixing in the near future. But luckily (for them) I'm still required to pay my monthly bill because they require a service contract when you sign up. As soon as my contract expires I'm choosing another ISP.

I have CentraCom phone, TV and internet. I am so impressed with the personal customer service I…read morehave received. I have had their service for close to 10 years. I rarely have issues, but on the occasion I do have an issue: I can call and get a real, local person that helps me with the issue; a technician has been out in less than 24 hours, or they have called me to troubleshoot within hours. I have lived in big city areas and that is not the case! I know many big companies won't go into rural areas because maintenance on lines for fewer people is not cost effective. I am so grateful to have a wonderful company as a neighbor and who provides a great service at a competitive price. Another rare and wonderful bonus...I can binge watch Netflix, download whatever I want and there is no data cap or additional cost for data usage.

I have been calling customer service quite a few times for a bit of help setting up my own router…read moreand firewall. I have talked to Trevor a couple times now and he has been great. He is patient and kind. He really works like he wants everyone's issues resolved. He is a clear communicator. He's the best customer service support person I've ever talked to. Thank you Trevor!

If you still have TDS and are looking for a much improved customer service and billing experience,…read moreI highly recommend switching over to SC Broadband!!!!! You deserve SO MUCH BETTER than to continue to put up with TDS' lies, chronic incompetence, and bullying/mistreatment. TDS needs to be sued for gross negligence.

Very disappointed in the lack of integrity from the sales force at this company. They came in to…read morequote copiers for our business. After reviewing their offer I decided to go ahead, but then wanted to wait. I asked if they could hold off on running a credit check. They lied and said it had been done. Hours later I got an instant notification from my Experian account that my credit had been accessed. Not only that but our business does over $500K per year in sales and we were not approved for a lease??? Edited 7/15/20: I have to say I am very impressed by the upper management of this company. They have reached out to explain where the ball was dropped, how they have handled it, and what they were willing to offer me. I am hoping this episode has helped them improve weaknesses in the sales process and it will be helpful to future customers.

Big mistake on my decision to go with Les Olsen for my printing needs. I have a small business and…read morewe print out a fair number of pages each day. When I talked with the sales person we figured out an appropriate amount of printing for our allotment to be covered. However, we weren't accurate and we end up paying $140-$220 extra every quarter for overages. I've tried contacting them to talk about it, but they wouldn't return my call. And I'm locked into a 5 year contract- ugh!

This is a scam. I'm dealing with the same thing everyone else is. They facilitate a lease…read moreagreement with a finance company for 5 years that is non-revocable and cannot be terminated. They provide phones at 10 times the cost then disappear. If you dealt with them file a police report immediately and start the process. you may not get your money back, but with some luck and enough reports, they might catch them and safe someone else the trouble. If you haven't signed a contract yet, DON'T, it will only cause you pain and you will never get the service you're expecting.

Rimrock Telecommunications does not include their address on any paperwork nor on their website…read more Here is how it happened. A friendly saleslady came by after emailing about a great offer to change my business phones to a VOIP. It moves along smoothly enough but at the end of the deal you are given a contract that is written totally in "the fine print." The contract is provided by Rimrock's partner, Graybar Financial Services. It is for five years, non refundable. Problem is if the service stops working you still must pay Graybar. I should have had an attorney look it over. The saleslady does not disclose several things: for one, you will have to pay a tax on the property each year, you will have to get it insured, and the products are billed at 10 times their market value. I was assured that if the product (the business phones) stopped working that Rimrock would come out and service. I had assumed that to be the case. After all, if you lease equipment from Comcast they service it. Same with Verizon and any other telecom service out there. I think the average person would assume that to be the case. But as I now read the fine print of the contract I am responsible for the service. I must pay for it even if it doesn't work. My business has now been without working phones for three days. What if we were a doctor's office? I call Rimrock every day and they give me the runaround. I've asked to terminate the service through Graybar and they have refused in writing. Tomorrow we will try again by telephone to get Rimrock to fix the phones over the phone and if that still does not work I have been told the first service tech who can come out is scheduled for Monday (7 days after I reported loss of phone service). And having a tech come out does not guarantee that I will have phones that work even then. I am sure I am not the only customer having trouble with these two companies.