I went into the store for a phone replacement which had already been agreed. There was no manager,…read moreo e girl who was woefully untrained and the only other girl was watching tick tocks while talking to customers.... she even took selfies...... most got up and left but like a fool i wasted 2 hours in store..... still didnt get my replacement as the girl couldnt use the pc and the other one was still on tick tock and taking selfies, the manager if there is one never turned up.... avoid

Ug-h. Why did I have…read moreto get on my high horse and insist on getting an iPhone as soon as I arrived in London? Why??? That meant I had to deal with SO MUCH MORE hassle than if I had just calmed down and gotten a normal phone. But ohhhhhh nooooooo. It had to be the iPhone. Because once you have it once, you can't ever have anything else. The people who work at this O2 shop (and most others, I imagine) got a special degree in JERK, because I have never been served so much attitude in my life. It took no less than 3 visits to this place before I actually left with a phone and a contract. O2's policies are effing strict. I'd like to say that first month was worth the wait, but not having a phone when you've just moved 6,000 miles away SUUUUUUUUUUUUCKS.

Amazing and quite loaded with older video games for the past gens of consoles. Definately recommend…read morevisitng it and would so visit it again.

This a small branch of the ubiquitous mobile phone shop, which seems to be taking over the UK's…read moreHigh Streets. Actually, it's rather useful in Earl's Court because there's not much choice in the area, unless you're prepared to trudge over to Kensington High St, or try some of the dodgier back-street looking places. I happen to have their own tariff (Fresh) which suits me, but they are useful for accessories (I needed a phone charger and a new SIM card) and bits and pieces. They don't keep an especially large range of phones in stock, but can order items in if necessary. I haven't tried this angle of customer service, but they seemed helpful and straightfoward enough for my specific needs.

THis is a small mobile shop that sells all sorts of mobiles from old classic devices to new…read morehandhels pda's. Their really is something for everyone, and if your felling a bit down because they don't have the phone you wanted, don't worry they will order it for you from another branch if possible or they will assist you in finding a similar device.

I've been to quite a few carphone warehouses and this one was actually recommended to me from…read moreanother one down the road as it doesn't have big queues. It was pretty good experience, they listened to my complaints and managed to give me a new iphone after I claimed on the insurance. They were helpful and had a wee laugh with me: what more could you want?

Went in for a cracked screen ended up with damaged motherboard. Quick to dismiss customer. Plus I…read morepaid for a screen protector and he didn't fit it. Had to go back twice.

From the owner: Mobile Phone Repair, Unlocking, Sales and Buyingread more

Ok, so I clearly didn't like this place. Here's why:…read more 1. They don't talk to you unless you sit down at one of their stations. 2. They (and I kind of understand but it's still VERY annoying) always try to sell you stuff when you just want some simple information. 3. They break the law. Er.. hello. What's this? Oh yes. Not to get too anecdotal or anything, but that is kind of the point here... I got a Nokia 6300 here and the new small charger broke within two months. When I took it back they checked it was the charger and not the phone but still said I had to send the phone and charger to the manufacturer for repair, which would take two weeks, and didn't offer any replacement, or even an apology. So I bought a new charger for £15. When that died after 27 days (I'm being specific for a reason), I took it back with the receipt to be told that as there was a Nokia sticker on the plug, they didn't sell it to me. When I said, 'Here's the receipt," they said the charger in my hand wasn't the charger on the receipt. I asked for the manager but he was on holiday. So when I went back two days later to speak to him, he said that I couldn't do anything because the 28 days after purchase were up. I went through the obvious and still got nowhere. When I waved the Consumers' rights laws, which I had downloaded from the government's website, they finally gave in. But still not without the, 'I'm doing you a favour,' line. So now I'm doing Yelpers a favour by saying STAY AWAY. But the best thing is I don't let it bother me.

They are extremely rude and unreliable. They don't stick to their own 3 month- warranty... They…read morealso don't answer emails and when calling them and they don't give accurate information. Don't recommend it!!

Live in the US ... had a broken GPS unit that I wanted repaired and could not find anyone in the…read morestates who would fix it. Did some research and found this company on-line. Requested a quote and they told me the total cost - the price was appropriate. Sent the GPS over and they fixed it in one day. They even have web-based tracking so you can see what has been done and when it was done. Overall very happy.

A poor shop with unhelpful staff. Always too busy behind desks, trying to convince customers to…read moreconsider new contract deals. Not worth going into more detail, they just don't deserve any business. Awful.