Home town service. Dry lumber, stored inside. Much less…read moretwisting and warping. Also the bulk screws by the pound. I really like that.

I went to CJ's Do it center in Price, Utah yesterday on 9-22-2024 to try to find out what happened…read moreto a package I had dropped off and left in their care as they are a UPS drop off location. The gentleman that was there was extremely nice, and told me that he had no idea in regards to my lost package and asked me to come back tomorrow 9-23-2024 in order to talk to his manager to see what she could do. I should have gotten his name so I could boast on his pleasant attitude and the help he gave me. He is the only reason I have given a 2 star rating. I walked in today on 9/23-2024 and started speaking to the manager Melissa as I was told to do yesterday. She immediately started cutting me off and telling me not to yell at her as I tried to ask a question and yet she was the one raising her voice. I only started doing the same because she would not let me get a word in and started giving me a list of all these reasons why the package wasnt in her care because she's been gone and how they're a hardware store that doesn't even want to do this. I have worked customer service before. I know how crappy it is, especially when something goes wrong but the way she handled it was incredibly unprofessional. The reason people come at them about the UPS stuff (regardless of them wanting to deal with it or not) is not because of any issues with the service itself, it's because of people who jump the gun like her and cause the customers to become more upset than when they walked in when customers are just trying to figure out what happened to their stuff. I can be extremely patient in these situations but if you start raising your voice to me and cutting me off like that then you can bet your bottom dollar I'm going to return that attitude. I have NEVER gotten upset like that with someone when trying to solve a problem like this before and I have had plenty myself working in various customer service jobs since 2013 and dealing with all manner of upset customers due to store policies that have absolutely nothing to do with me. I will be filing a complaint with the company and will NEVER go back in that store to use any of their services so long as Melissa is the manager.

New owners and employees, this is my go-to for vape supplies. Paul was very professional in helping…read moreme match my existing vapes with the needed pods and juice to get me up and running. Other employee was very good also, forget her name but not her smile!

Honestly terrible service people don't know how to let you bee up in your business like I'm trying…read moreto look y'all need to calm down and stop being pushy

Nice organized store. I was able to price many items for my renovation project…read more I'll be back to pick up more windows and doos.