They are 100% useless! Still charging after disconnect was ordered on Jan 5 .said they don't…read moreprorate. Internet did not work from Feb 21 to at least April, and then again from before Thanksgiving to the date I disconnected the equipment. Not one single thing was done to make it right.

Terrible customer service and very difficult process to disconnect service. DO NOT USE THIS COMPANY.read more

I had asked Chris to fix the annoyingly problematic and inefficient WiFi at my home. Despite…read morespending money to upgrade systems, buying more (and more) tools to get the WiFi signal to be stronger and consistent, nothing seemed to work. Chris did a wonderful job of getting the multitude of Smart devices, laptops, TVs, etc. at home running optimally. Not only did he fix it, I also got a tutorial on the issues and resolution, which in my view was a great add-on. The total cost and time to completion was lower than the initial estimate. A cost effective job well done thoroughly and professionally. I will definitely hire Chris again and will not hesitate to recommend him to family and friends.

I recently moved from the SF Bay Area to Salem, VA; I really needed help setting up WiFi, cable, TV…read moreboxes, coax wiring, PC server, etc. I found Chris here on Yelp and he was fantastic! He knows what he's doing and is very communicative and flexible. He knows how to troubleshoot and fix problems with simple solutions and his costs are very reasonable. Next time I need any tech help, I'm calling Chris. I give him my highest recommendation. Thanks, Chris!

Extremely expensive in rural SW Virginia because they know they are the only choice for most of us…read more The equipment is outdated, signals drop and quality of internet and TV signals is poor. Twice as expensive as blazing fast Verizion FIOS in Richmond, Shentel in Blacksburg, VA is far inferior. The worst part is they KNOW they are raping customers because there is no other cable company available to most.

Internet seems to always be down when you need. In many cases i have reported major issues before…read morethe technicians spotted the problem. Before they took over JetBroadband it was the best service ever with unlimited Internet. Now its a cap on garbage service which basically they have a monopoly on in the area which should be illegal.

Terry is awesome hooked us up with great internet and wireless service…read more Jacob was extremely helpful with the whole process ... and Dakota was entertainment Thanks guys!

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Agent sent us to store to get verified because we was supposed to have got a phone call to verify…read morebut never did Went to our local store in Summersville Wv And the sales agent wouldn't listen to what kind of phone I wanted kept telling me that the flip6 and fold 6 wasn't any good so we walked out

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Pretty disgusted with a female employee at this location. As a 14 year combat veteran, it is highly…read moredisheartening to hear someone say theyre a veteran too, only for them to admit they never made it out of Air Force basic training & was "medically retired" without ever doing their job. Then, has the nerve to say, "I got the check though. Its all about the paycheck, right?" UH, NO. You're a disgrace & you DID NOT SERVE. You are NOT a veteran & should be ashamed of yourself. Bc NO, for some of us, it was NEVER about a "paycheck". Stop calling yourself a vet. Id fire you immediately from my store, but thats just me. The last 3 of her sales rep number is 399. She wasnt worth remembering, so I cant recall her name. Dirtbag is all I can think of. Whatever. I dont recommend T Mobile, period & especially that wanna be vet working there.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.