Terrible experience with this company. I found halfway through our job the inital bid was for an…read moreincomplete job. They bid low so they get the work and then add on everything after. I wish that I had done some research first as I came across many people with similar experiences after. Its unfortunate because some really nice people work for them. Would not recommend at all.

I have considerable experience with contractors, construction companies and similar. Never have I…read moreexperienced the lack of professionalism, the unbelievable delays in communication and services, and the almost intentional withholding of information as with this lousy outfit. Stay away - they positively suck. Promises made, face to face and by phone, as well as email, and a shameless refusal or inability to provide what is requested despite their promises to do so. .

I've made a lot of mistakes on this, my first home. However, hiring Thomas and Hall 802 Builders…read morewas NOT one of them. Quite frankly, I tried to save money by piecemealing things, prior to hiring them. In the long run, I had people steal from me, walk out on the job, and even be abusive and cause mental stress. ENTER...802 Builders! They are amazing, and true professionals. They roll in with every piece of equipment you could imagine, arrive on time, are kind and communicative, and after six months of waiting on others -- they are banging out a beautiful job, just in the first day they're here. I'm giddy with excitement as my punch list gets smaller and smaller and it's all taking shape. I feel so blessed to have found them and, though you have to be patient to wait your turn, they are fast, efficient, friendly and it was well worth the wait. I highly endorse them, and will have them do a rough bid on some other projects, since they have such advanced skills, save up the funds, and keep bringing them back. I won't go elsewhere, as they are truly the best.

They just replaced my old deck and stairs and shored up the joists. They did a quality and…read moreefficient job in less than 2 days. When the team left it as as if they were never there except for a brand new deck. Waiting for some replacement windows to arrive and I'm sure they will do the same great job. Owner is easy to work with and very responsive.

We were fortunate to find Michael and his team when we moved to Hanover, N.H. in late 2023.He…read moreprepped and painted our exterior, resurfaced our Brazilian hardwood deck, painted four interior rooms and built a beautiful backyard fence for our dog.That was the first contract-we then we recalled him to build a new backyard deck. These projects were handled in a professional manner and all to our satisfaction.We received good value for dollars expended. We referred michael to our next door neighbor for a full house painting and to our neighbor across the street for a custom Bathroom remodel. Pratt's painting delivers excellent results.

Crook. Demanded a cash deposit. Not to a company, but to him personally. Worked a few hours…read moreleaving scattered nails and debris. Never returned. Calls to the Charlestown police station advised he was probably back in jail.

At first, working with Brian seemed promising. However, as the work progressed, it became clear…read morethat he was using cheap materials and lacked the skill or attention needed to do the work. We spent tens of thousands of dollars with BESC just to discover that his work needed to be completely redone. Major issues included: - An ineffective roof patch (we are experiencing the same leaks we saw pre-patch); - The installation of cheap plastic deck latticing (which was not approved and damaged the existing wooden structure); - The installation of a "custom" cabinet design (which also was not approved, effectively decentered our kitchen sink, and incorporated cheap and mismatched tiles that were installed unevenly); - A failed thermostat installation (wires were simply left disconnected); and - An abandoned door installation (for which we advanced the cost of materials that were variously never provided or installed). The list goes on. When we raised these concerns, Brian simply stopped all communications. As a result, we have lost months of potential short term rental income and spent tens of thousands more to redo his work. The contractors who have since reviewed Brian's work have been incredulous over the lack of quality and we are now concerned that other work that he performed will create issues in the future. We are considering legal action and reporting him to the BBB. I strongly recommend against using Brian and/or BESC.

From the owner: Builders Edge Services & Construction is your premier contractor builders. We provide top quality…read morework at reasonable pricing. Contact us for all your contractor needs from frame to finish.

Keith and his crew showed up as scheduled. They kept the workplace orderly and clean throughout the…read moreday and the project. The quality of the work is very good. Although we ran into a few design/engineering issues during the process, we were able to work them out for a satisfactory outcome. I found the crew easy to work with. They were very careful around my wife's flowers, which is greatly appreciated. Jancewicz and Son is a much more professional contractor then others we have dealt with in the last few years. I would not hesitate to hire them again.

Update for review from fall of 2022: There are better, local…read moreand less expensive slate roof repair co's to hire. This is how Jancewicz operates: You call, they arrive and send up a drone for in depth photos of roof. Impressive. They come in for discussion of job. You choose slate and ridgecap colors. They come again in a week with contract which is always exceedingly high. Ours was $14,000 to replace a handful of tiles and two ridge caps. Yes, I've asked other customers and roofers about them--always high priced. Also they left the chimney repair out of the contract. The drone showed damage, it was discussed, but not included. I asked about that and the rep shrugged. Red flag! They brag repeatedly about this "great 80 year old company... " to impress you. So they are great, reliable etc. Right? Don't fall for it, they are no better than anyone else. But, out of desperation to get the roof fixed before winter you sign the contract. They come out with old, raggedy used slate. Not new slate which can be expensive and would help to explain the high cost of job. Explanation was that they couldn't match the old slate. This wasn't brought up by rep. Also brought ridge caps that are not your color. Sent them back for correct ones. Towards the end of job, Jancewicz demanded an additional $3000 for the chimney repair work on top of hefty $14,000 slate roof repair. "No way, should have been in contract," was my response. "We'll take care of it!" We hired a local company to repoint and replace flashing at roofline for $800. Great job. No more leaking into ceilings. Saved $2300. Yes, I'm wiser now. The job took 10 days, not the 3 days they stated. It wasn't rain that kept them away as they were no shows on some beautiful clear days. Go local, get referrals from people you know. These guys are no better. They advertise, that's all.

Jeff responded to an inquiry about problems with propane heaters that were malfunctioning. He had…read moretime to do the service much sooner than I expected & was really conscientious about communication with me & my daughter & the property manager. He arrived at the time se said he would be there was very respectful & went right to work. Cleaned the units & the igniters and tested both units & was done in a couple of hours. He made recommendations for the future & the service charge was incredibly reasonable. I am keeping his information for future use & would recommend him to anyone who has need for HVAC contractor!!!

From the owner: Minuteman Heating Cooling Refrigeration llc. Honesty,…read moreIntegrity, Great Customer Service. For all your Heating, cooling, Hot Water needs.

Had house and garage roofed and repaired. Always on time or earlier. Hard workers. Excellent value…read morefor the money. Would highly recommend!

From the owner: A roofing contractor you can trust Allstate quality…read moreconstruction Roofing and siding

Was not up front about not wanting to do the work. Played me all weekend by saying he went to the…read morehouse and needed to get prices from supplier on Monday. Monday afternoon, after 2 unanswered texts, he declined the job saying " I don't need the aggravation."Gee sorry I tried to use local talent. If you don't feel like working, just say no up front. There's plenty other contractors out there. Ughh

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