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    TAC Private Hangars

    5.0 (2 reviews)

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    7 years ago

    This air group is amazing and great location to fly out of. This facility is only a few years old to my knowledge as well.

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    8 years ago

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    Scottsdale Airport - JSX lounge at SCF

    Scottsdale Airport

    3.6(17 reviews)
    0.1 mi

    If you're able to fly privately, whether it's a single or twin engine plane or even a jet this is…read morea really cool airport to land and depart from. There are many FBO to choose from including signature., Jet Aviation and Atlantic aviation. NetJets and Flexjet have their own terminals for their owners. There are also a couple of flight schools located here, including a helicopter school. There is only one restaurant on the field called Volanti that enables you to watch departing and arriving planes. If you are considering basing your single engine aircraft here, you are better off basing it at phoenix deer Valley airport for cost effectiveness.

    Just a quick note: Scottsdale Airport (SCF) is not an airport for public/commercial passenger…read moreaircraft. It's for private/charter and military aircraft only. We arrived here from Harry Reid Airport (LAS) on 2/16/24 and departed on 2/18/24 using JSX. JSX's service from SCF to LAS replaced their LAS service to/from Phoenix-Sky Harbor (PHX) about a month ago. Since this is a small airport with no commercial aircraft or TSA, I will just stick this review towards the JSX lounge area upon our return to LAS. The JSX lounge here at SCF is really nice and literally right on the tarmac. They have complimentary coffee and tea, but sadly they did not have any lids available for their coffee cups. While waiting, I had myself two chocolate cappuccinos, which were really good! We got to the lounge at around noonish and boarded the plane at around 12:35, with a scheduled departure time of 12:50. Checking in our bags was super quick and super easy, as we were one of the first few people to show up at the lounge. The flight was super short as well. It only took about 45 minutes to get from SCF to LAS. Because Arizona lies entirely within the Mountain Time Zone and Nevada is within the Pacific Time Zone (outside of Daylight Savings Time), it felt like the flight only took 15 minutes. If we travel to Scottsdale again, it's more than likely that we'll be using JSX.

    Photos
    Scottsdale Airport - Boarding the plane

    Boarding the plane

    Scottsdale Airport - Boarding the plane

    Boarding the plane

    Scottsdale Airport

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    Phoenix Sky Harbor International Airport - Terminal 3

    Phoenix Sky Harbor International Airport - Terminal 3

    3.0(101 reviews)
    14.0 mi

    The airport is a mid sized airport. It's clean and has a nice setup. They have less options by the…read moregates than what I am use to seeing at other major airports, but I am guessing since it's more mid sized then they offer less options. The staff is nice and the place is clean.

    Numerous people I interacted with at this airport were completely unhelpful in me picking up an…read moreunaccompanied minor. I was given conflicting information about where to go and wound up on a wild goose chase all over the airport. No one had the foresight to realize I'd have a hard time getting a gate pass because the minor arrived AFTER the ticketing counter had closed. Once I got a gate pass from the airline's baggage office, they pointed me in a general direction but weren't clear about where to go. I wound up going a couple of steps in the wrong direction and the security guard was an absolute wench who refused to listen to the fact that an unaccompanied minor was waiting for me and I'd gone the wrong direction. Fortunately the minor had a phone because things could've gone really badly if I hadn't been able to communicate to the flight crew that they had to bring the minor to me. The child would've been stranded waiting for me to pick them up and I never would've arrived. If the security guard had any humanness at all and actually listened to understand the situation, she could've radioed someone to help me get where I needed to go. Instead, she was hateful and talked over me, telling me I was in the correct place BUT I WASN'T. If I'd been meeting an ordinary passenger who could walk themself to baggage claim, then yes, I would've been in the correct place, but that wasn't the situation. Why do all security guards seem to be inhumane? When someone is picking up a minor, don't assume they know where they're going. It would be helpful if airport employees could communicate step by step instructions regarding where to pick up minors as not all people are familiar with or confident in navigating airports. The airline employee didn't seem to understand what I explained about being locked out of the gates and insisted on bringing the minor halfway to me. She seemed really bugged that she had to bring the minor all the way to me. My whole experience navigating Sky Harbor to retrieve my unaccompanied minor was incredibly stressful. If only the security guard had been willing to help problem-solve instead of leaving my minor stranded and me unable to get her even though I'd gone through the process of getting a gate pass and being verified by security.

    Photos
    Phoenix Sky Harbor International Airport - Terminal 3
    Phoenix Sky Harbor International Airport - Terminal 3
    Phoenix Sky Harbor International Airport - Terminal 3 - The photo I sent to the airline employee to show where I got stranded in the process of trying to pick up an unaccompanied minor.

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    The photo I sent to the airline employee to show where I got stranded in the process of trying to pick up an unaccompanied minor.

    Southwest Airlines - Free snack - peanut and treenut free - THANK YOU

    Southwest Airlines

    2.8(749 reviews)
    13.8 mi

    I needed assistance and decided to call this business at 18552381440 The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

    I was originally booked on the 8:00 a.m. flight from Phoenix to San Diego. The morning of my…read moreflight, I changed my reservation to the 9:30 a.m. departure. Because of the same-day change, I was not automatically assigned a seat and was instructed to speak with the gate agent upon arrival. When I arrived at the gate, I was greeted by a gentleman named Troy. He was kind, professional, and reassuring. He located my name on the standby/assignment list and told me everything looked fine. He simply advised me to refresh the app in about 20 minutes, as seats would begin to be assigned. A couple of minutes later, I still had not received a seat assignment, so I returned to the counter to ask for clarification. That is when I was helped by Holly. From the very beginning, Holly told me that I was not getting on the flight and that there was nothing she could do. Her demeanor was dismissive, cold, and lacked any sense of empathy or willingness to investigate the situation further. Rather than listening or trying to help, she repeatedly insisted there was nothing she could do. At that point, I became overwhelmed and began crying. I explained that I had been awake for nearly two days and had just admitted my mother to a psychiatric hospital. I was emotionally exhausted and simply trying to get home after an incredibly traumatic experience. I even handed Holly my A-List card, hoping she would at least take another look at my reservation or provide some guidance. Instead, she continued repeating that there was nothing she could do. What makes this interaction even more frustrating is that Troy immediately advocated on my behalf. While Holly walked away, Troy took the initiative to help me. Within moments, he was able to resolve the issue and get me onto the flight just before boarding was completed. That alone raises an obvious question: if Troy was able to help me, why was I repeatedly told by Holly that nothing could be done? I fully understand that airline operations are complex and that not every problem has an immediate solution. My complaint is not about policy or procedures. It is about how I was treated during one of the most difficult moments of my life. As an A-List member, I have always appreciated Southwest's customer service, which is why this interaction was so shocking. Compassion costs nothing. Listening costs nothing. Even if there had truly been no available solution, there was a respectful and empathetic way to communicate that. Instead, I was made to feel like an inconvenience when I was already carrying an overwhelming emotional burden. I want to specifically recognize Troy for his professionalism, patience, and genuine kindness. He treated me with dignity, took the time to listen, and ultimately solved the problem. He is exactly the type of employee who represents the Southwest brand well. I sincerely hope this incident is reviewed, not only because of my experience but because no customer--especially one clearly in distress--should be treated the way I was. I hope Holly receives additional coaching on customer service, empathy, and communication. A few moments of compassion can make all the difference, and unfortunately, that compassion was absent during my interaction with her.

    Photos
    Southwest Airlines - Charging ports

    Charging ports

    Southwest Airlines - Now Boarding, mind the duct tape!

    Now Boarding, mind the duct tape!

    Southwest Airlines - Nobody in line!?!

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    Nobody in line!?!

    TAC Private Hangars - airportterminals - Updated July 2026

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