We had a great experience getting backsplash for our kitchen refresh. Chris came out quickly for a…read moremeasure, and Beth was really friendly in the showroom and helped us choose a tile that looks great with our cabinets. Paul did a great job with the work in the house - he was really careful since all the counter and cabinets surrounding the tile were brand new, too. Everyone was very friendly, and the cost of the job was very reasonable.

Hidden jewel in the Northland. Pleasantly surprised by the large selection of flooring products…read moreand the experienced staff!

The carpet installer came out to fix my steps that were rolling and he did a wonderful job…read morerepairing them. He also looked at my other steps and noticed they were also doing it and repaired them also. I told him how much I appreciated the extra work he put in. I highly recommend this company. They are great!!!!

I purchased flooring for an entire new build. I took in my exact blueprint, and Angela calculated…read morethe amount of flooring I needed. I trusted their expertise. Once we installed the flooring, I had 20 extra boxes! Yes, upon purchase, I was told there would be no returns, but how is that an acceptable amount of excess? When I agreed to the purchase, I felt like maybe 2 or 3 boxes but not 20 extra! Paul, the manager, agreed it was not an acceptable amount of overage but refused to do anything about it. I was not allowed to return any boxes despite their error. I regret trusting them in their field. I regret attempting to explain my dilemma to Paul who stated he understood my problem but still refused to help remediate the situation. Very poor professionalism and extremely disappointing business practices. Do not deal with these people at any point. The lack of regard for the customer far overrides the positive aspects of this business. ...Ha! Amazing how they responded. Upon posting this they then responded that "...the quote was adjusted to more materials based on your request." (Another example of this business pushing their problem off onto me, the customer.) I never questioned what was recommended to me beyond making certain I was getting a transition strip. Yes, the timeline was beyond a few months. But that does not negate the fact they grossly miscalculated and then ignored remediating the situation. I wrongly trusted their professionalism. Who's to keep them from tacking on 20 boxes or 30 or 40 onto your order? Should it really matter that the purchase was 8 months prior to? In my humble opinion, they should revisit their policy to exhibit a trust in their employees' ability to meet the customers' needs and to accurately calculate square footage.

They were very friendly, quick, and helpful with the whole process. They provided exactly what we…read morerequested!

A few months ago KC Wholesale Carpet did a magnificent job for our fraternity house basement floor…read more The product and install was professional all the way through. Hats off to this locally-owned small business that sets the bar in every category (including customer service)!

After putting down 50% of job cost, we were told our carpet would be installed within two weeks…read more After 3 months of being told we were next on list and he would install that very week we still had no carpet installed. After he had tried my last nerve, he showed up (3 months later) and installed carpet. A short time later, the carpet frayed and came loose from the transition strip into the kitchen area. There was not any way I was willing to listen to his excuses for another 3 months (or more) for something that should be covered under warranty. I paid another company to fix his problem without excuses or incident. It was worth the cost to not have to deal with Shelton.

I'm a first time customer and was a amazed at how everything looks so perfect in detail! It looks…read moreso beautiful! Everything was done in a professional and timely manner. My son was so excited to have a new man cave with his own bathroom in our basement. The tile and carpet are not of cheap quality, Brad Shelton did detail it with such expertise and design. They always contacted me back or I was able to text with prompt communication. Coming from a background of being a carpenters wife in the past. They lived up to my expectations and more! My teenager has foot problems and he loved the insulation put in our basement floor. This is a very friendly and honest floor company to deal with and who care about their customers. We came a cross a few timely issues but Brad made it right for us in the end and we will always remember how thoughtful and hard working he was to get the job done.It beat going to a big store and waiting in line. They came out with the samples and let us choose w/o stepping a foot out the door. I'm usually very choosy with colors matching and they were so helpful in this area. He also installed my bathroom stool because of tile floors to be installed. So I didn't have to wait on a contractor to come back out for more time out ,on both of our ends.We loved the wall tile around the tub, It looked great! He also was very clean as he worked which I also noticed since I used to do construction clean up years ago.He worked very very hard and stayed on task to his best ability! I would recommend this company to anyone who needs an honest and friendly family owned business that will treat their customers right as an individual and not a Job #.They get the job done right with great quality flooring for a very comparable price! Hats off to Brad Shelton and his family ! My son and I will remember your time and efforts forever!

Super nice sales team and very knowledgeable on products. They have high end products and our homes…read morelook fabulous.

Rude owner , the salesman was nice but after talking with owner who was extremely rude I cancelled…read moremy $6k order and bought from another carpet company

Worst flooring company ever. We were referred to them because the owner (Juan) is a good friend of…read morea family member. They sent a crew that was very unprofessional and even confrontational when we pointed out our concerns. Now a year later our concerns have come to fruition. They send out the same guys and make it even worse. Worst experience of my life.

We named our cats Fant, Astic, and Floors because when you call them, they just sit there and do…read morenothing. Constantly miss appointments, same excuse twice in a row, one installer out sick, one out of town. Same out of town location each time. No call. None. Replacing two carpet noses, only brought one. Counting confuses them. Find anyone else.

Highly recommend KB! They were on time, very professional and did great work for an affordable…read moreprice. They did work on our dental office and we couldn't have asked for a better quality job. We will definitely be using them again in the future for home and office.

From the owner: We specialize in all residential flooring applications including: carpet, tile and natural stone,…read morehardwood, laminate, vinyl and luxury vinyl tile. Our goal is to provide you with the best customer service and communication that the industry has to offer. You will not have to jump through hoops to speak with someone that can give assistance. We work hard to do installation in a timely manner so your life is as uninterrupted as possible. It's your home, we want to give you what you want and do it right the first time! We will help you find what is practical for your needs in a professional and non-aggressive or pushy atmosphere. We look forward to working with you.

Midwest recently replaced our flooring, and we couldn't be happier. Their pricing was reasonable,…read moreand their service was exceptional. We really appreciated their patience and flexibility throughout the process. I highly recommend them!

I can't say enough wonderful things about Midwest flooring. The work was excellent, they were…read moreprompt, courteous and so respectful of my home. Josh even went so far as to make structure changes to accommodate my design wishes. I would recommend them highly to anyone needing A tile or floor remodel. I would encourage them to use me as a reference anytime they need!