EZ Home Mgmt has been cleaning our Tahoe Keys vacation home since we began renting it three years…read moreago. We couldn't be happier with the quality of work, and the cooperative attitudes of Erica and her staff. They are meticulous, and have never missed a scheduled cleaning. I believe they are one of the main reasons our vacation rental has been so successful. Without a doubt, Erica the most responsive and responsible vendor we have ever dealt with. She and her husband are very involved in the South Lake Tahoe community, and they're here to stay!

Erica and her crew do a great job taking care of our multi family vacation home. They have never…read moremissed a cleaning and are very flexible and work around our sometimes changing schedule. They are thorough, thoughtful and hard working! Erica keeps a close eye on anything that needs our attention and will go the distance to help out and communicate. We recommend EZ Home Management!

I recently rented two townhomes in the pine woods and there aren't enough words at how great the…read morevisit was. Brandon was so accommodating and answered all of my questions. We will definitely be back.

Brandon will not answer the phone once he has your money. The property we stayed at is in disrepair…read moreand its continuing problems have not been addressed in 4 years. This year, a sewer line in the lake broke meaning no running water. After several calls, Brandon had no alternative place for our family to stay. We ended up in a hotel with bags and boxes all around us. We paid for that experience on top of the house rental. He only returned our money for the house after several more phone calls and several more days. The agreed upon morning we left Tahoe and returned to the house to pick up the last of our belongings in the garage, he had his cleaning lady there on the phone to him telling us we had to leave. We told her she could start cleaning and that we would be out of there ASAP. But Brandon called my husband to tell him to hurry and get out. We were easily going to be out before the 11:00 deadline. Why be so unkind if the house had no running water and was unable to be used? RUN, do not walk away from Brandon. He is disreputable. As an update: Brandon messaged my husband to call me a liar about this review. (There were 5 adults on our trip who experienced this.) His unprofessionalism in texting us after what we went through because his feelings were hurt by reading an honest review, just makes my point even stronger. Second update: 8 days after getting home, Brandon is still calling me a liar. Please do read other recent reviews. One on Birdeye just 3 months ago, describes Brandon's response to renters in a situation they had no control of and his follow up contact after reading their reviews which was described as "aggressive and disrespectful." Brandon gets very few details right of this bigger picture he creates below 1. We were not met at the front door when we returned from our day around the lake. There was a team of Douglas county workers out back. They DID NOT say that the damage was solely due to lake levels and DID NOT say that it hadn't been repaired because of lake levels. They were concerned with fixing the line at all (although other properties were able to be fixed that DO NOT share this same wall) because the sea wall at this property was not built properly nor being repaired in the proper way, According to the professionals, the cost of doing it correctly was a point of contention. Douglas county couldn't cough up the ten grand and the owner wasn't either. The line would continue to break each time the waves got rough. One worker commented, "I can't believe they rented this place out." 2. We did not store ALL of our belongings in the garage. We spent 2 days cleaning out the house of 2/3 of our belongings which we crammed into 2 hotel rooms for 5 people. Only the things we couldn't fit stayed in the garage because we couldn't afford another room and Brandon was not interested in covering any of the costs of our move. As no one could use the property, this wasn't an inconvenience to anyone While my husband and I moved belongings and threw away the food and meals we had bought and prepared, my son used the wi-fi to take his online college course. The hotel only had an unsecure connection. We only left some supplements and medicine in the fridge until our departure day. We did not use the fridge other than storage. We had wanted to use the Marla Bay beach to at least be able to swim in the lake, but the codes were changed. My husband *had* asked to sit on the back porch, but everything was a negotiation (nothing was done with kindness) and the house was just a reminder of how awful the trip had turned out. We didn't do that either. 3. We DID NOT stay there for 5 uninterrupted nights before the line broke. It was 4 (details should be accurate) and included , as it has every year, cleaning bathrooms, dishes, utensils, and glasses. To think that including the cleaning deposit in the refund we waited 8 days for was some act of benevolence is laughable. 4. He did print my husband a check. I guess he can celebrate that truth. It was the day before we left and he had tried to postpone the meeting twice because he's busy. He threw an unfeeling "sorry" over his shoulder as my husband left. We cashed the check that day because of our experience. We have never been treated with the indifference that Brandon showed us. We have been staying in Tahoe for 20 years. Sixteen of those years were with other agencies. We know Tahoe is wonderful. We know what other agencies are capable of just as we now see what Brandon is capable of. I'm sure he'll send my husband another text. If Brandon had spent the time and energy to take care of his renters that he has spent responding to bad reviews, he may not get bad reviews. BTW. The helpful score below is from my friends who know me to tell the truth.

My second visit to Sierra Shores was just as good as my first. Great location. walking distance…read moreto a Safeway, and several great family restaurants. The units are well maintained and very clean. My place to stay in Tahoe.

Great service. Friendly, professional, helpful with things to do and great places to visit in and…read morearound Tahoe. Rental propertIes always clean and staff available to answer any questions.

ManageHome has been an absolute game-changer for managing my Truckee property. Meghan and her team…read moreare incredibly professional, responsive, and knowledgeable about local STR regulations and permitting. Their 24/7 availability, attention to detail, and seamless coordination of everything from guest communications to home maintenance give me total peace of mind. I truly feel like my home is in the best hands--highly recommend to any second-home or short-term rental owner in the area!

I will leave 6 star if there is such option. Meghan and her team did wonderful job managing my 2nd…read morehome in North Tahoe. Responsive, very competitive price, and fast action for any urgency. I cannot say enough. Best of best and I strongly recommend them to anyone who needs a local property manger to take care of your house and guests.

We have stayed in a lot of houses and this was by far one of the best!!!! Clean, stocked, and super…read morecomfortable! Made our stay in tahoe absolutely wonderful! We cannot wait to come back!!!!

I'm a new homeowner who joined VRA's program in November…read more I felt compelled to write this review after every guest rated their stay 5 stars, raving about the house (cleanliness, amenities, etc.) and the VRA booking team's excellent communication. (Reviews attached) I must say, I couldn't be happier with this mgmt team. I was worried about my new home getting traction, but it immediately started flowing in new bookings thanks to VRA's trusted Airbnb's SuperHost status. The team quickly arranged a professional photo shoot, recommended improvements, and really takes care of every detail. They set up the house absolutely beautifully! I can trust them to vet the guest, enforce local ordinances/ occupancy, monitor cameras, noise sensors and everything in between. Thank you VRA!

We had an absolutely wonderful stay in South Lake Tahoe. The condo is beautiful and perfectly…read moresituated right on the lake - waking up to that view was such a gift. The space itself is thoughtfully designed with lovely decor, very comfortable beds, and a well-stocked kitchen that made it easy to settle in and feel at home. What truly set this experience apart, though, were the hosts. During our stay, I had an unexpected emergency surgery, and they went above and beyond - graciously extending our stay while I was in the hospital and showing such genuine care and flexibility during a stressful time. We are incredibly grateful for their kindness and hospitality. I can't recommend this property highly enough and would absolutely stay here again!

Lux villa managed my property for air bnb the manager/owner Steve Y. assured me that anything up to…read more$3000.00 of damage would be repaired or replaced per our contract. Their guest broke my hot tub tray, stole a lamb rug, car damaged my parking post and they have yet to fix any of it. They refuse to file a claim under air bnb for its replacements. I cannot file the claim because I wasn't the host, just the property owner. They refused to file claim with air bnb within the 14 day window And in response to this review the owner Steve threatened me over email to this down, I think his business is suspended.

Came across negative reviews on yelp & my experience couldn't be further from some of the others…read more Carson mcFadden (now Hamman) is fair and honest. I currently work for her but I feel that makes my insight even more applicable. It is upsetting to read poor reviews about someone u look up to and admire. The only consolation is they are mostly very old reviews. If I could give 10 stars I would.

Carson City Property Management is run by, humorously enough, Carson. I saw the past reviews and…read morefelt the need to clear the air. The reviews seem to either be related to people unhappy they were not selected for a home or a few people that came from acquiring a different company that were not happy about it, especially right at the change. Out of hundreds of properties, this speaks volumes to how well Carson City PM takes care of their clients and residents. Carson City PM is a top-tier property management firm, and they are always looking to improve their services and provide more value. I recommend them to everyone looking for management or a place to live in Carson.