The young lady that did my massage was horrible! She apparently did not know what she was doing. I…read morehave had many massages; this massage was actually very uncomfortable & painful! Never again will I go there!

Me and my husband had an amazing experience here!!! My husband got a deep tissue w/ hot stone and I…read moregot a Swedish w/ hot stone.

Massage was phenomenal, my back aches eased away! The table shower was amazing, she had soft hands,…read moreit was a pleasure that I didn't want to leave

Long day, stiff and sore, decided to stop in. Good: Upon…read moreentry I was immediately greeted by two women. I was taken back to a dim room where soft music was playing. I paid for an hour and was left to change. Cindy was professional, and did a good job adjusting pressure when needed. She suggested some advanced relaxation techniques also. No nagging for a tip afterwards, which was very appreciated! Bad: I needed to prompt Cindy to work some muscle groups that I thought would have been obvious, but she was very accommodating with whatever asked. Not perfect, but overall a very good experience!

I was given a birthday gift card from my best friend. I was so excited because having a massage is…read moreabsolutely like heaven to me. When you first walk in, it's so beautifully set up. They checked me in right away. The rooms were perfectly lit - not too bright yet not too dim. The music was soft and at the perfect level. My massage therapist gave me different options as far as the type of massage. I stated as long as it's not a deep tissue massage. I had that once & for three days - I was in so much pain that it felt like I'd been in a car accident. So, knowing that he chose a shiatsu massage. I stated I tend to carry my stress between my shoulders and neck. Plus I'm so ticklish everywhere else! Having told him this, he began my amazing massage. It was the best gift that I could possibly received. When my massage was over - I secretly wanted to move in! I plan to give my best friend a massage there as well. Please try Escape Wellness Spa as you will walk away with out a care in the world and so relaxed!

Gabrielle is Amazing!! I've been struggling with my skin barrier and having my skin feel really…read morecongested, but after just one deep pore facial, it feels so much better!! I feel so much better more confident with the direction i'm going to fix my skin. I definitely recommend!!

Aroma therapy massage was excellent. Tan does an amazing job. Very professional and explains in…read moredetail what outcome will be. I'll definitely be back!

Absolutely hands down worst experience I've ever had and I've been getting a massage once a month…read morefor the past 12 years. So the address that's on google maps is NOT ACCURATE. The true establishment is actually east at 4400 Bayou Blvd. I initially called, no answer. I received a call back from a personal number and the lady on the phone said she thought I scheduled for 7pm. I let her know that I've never scheduled before so right off the bat I should've taken that as a red flag. She said she wouldn't be able to get me in for an hour to which I said that's okay I'm looking for something sooner so I started heading home. On the way home she called and said she could get me in 30 mins and asked if I was at the location. I said yes. She listed a specific nearby establishment and it seems there was a misunderstanding. 30 mins later come to find out the establishment was in a DIFFERENT CITY! She then shares her location with me but it immediately expires. After that she finally gives me the address but no building number. I call, no answer. She calls back and says she's coming out to meet me but the address she gave me put me on the whole other side of the complex. When we speak on the phone she asks me if I can just reschedule.... Are you kidding me?! What a waste of time and gas! We finally found each other after 10 mins of looking, only for her to tell me there's no one available to give me a massage!!!!!! What?!?! She brings me up to the establishment which is tucked into a corner, upstairs. Yeah, "easy to find". She did offer me 1/2 off should I choose to book a future massage which is the only reason this review is 2 stars and not 1. I won't be coming back, I've dealt with poor management before and it can destroy a business. I'm sure the therapists are great but I'm not willing to drive out here again and have someone "last minute cancel or reschedule". This seems like the kind of place to do something like that. Advice: Update your google maps app location, it's misleading, unprofessional, and confusing to customers who are legitimately looking for healthcare. Additionally, don't blame your customers for using the app they prefer. Update your location or take it off the site, you manage a business, it's as simple as that.

We had great massages here! We were skeptical because of the previous reviews, but we experienced a…read more relaxing setting and and the soak were great. I would recommend this place.

Absolutely a waste, it was not a good massage at all. The lady basically pushed on my back and then…read morethey argued about a 5.00 tip and said it needed to be 20%. Don't waste your time, trust me!

Massage was okay. It wasn't good but wasn't bad. She was Afraid to get close to my butt where all…read moremy lower back pain was. The lady I had was kind and sweet. Side note... the table itself was not comfortable. Felt like plyboard with a thin cushion that creaked a lot.

Good food good food - quick service. Nice people at this location. They willingly fixed meal as…read morerequested

Great place to get a relaxing massage! I moved to Pensacola in March of 2024 and I had gone to…read moreseveral massage places trying to find a masseuse that could really help relieve some of the tension in my neck, traps, and shoulders, and I was so grateful when I finally found Chris Bruni at 12th Avenue massage! He is very thorough and knowledgeable about massage therapy and how our muscles interact with one another. He provides amazing pressure, especially if you like deep tissue massage. Every time I leave I feel such relief from the tightness in my upper body. Highly recommend! Five stars!

Easy to give 12th ave a 5 star review! Vicky, Michelle, Geri, and Samantha all paid close attention…read moreto areas we asked to focus on and even found the spots we didn't even know needed attention! Highly recommend this wonderful group of massage therapists that created a cozy and super inviting environment. The entire place was perfectly clean and I would come back again any day.

Song is the best!! Literally deep tissue massage was amazing…read more I have been going to this location for a few years. I will always ask for "SONG" His hands never stopped for an hour. And, $59 is a great deal. Other places want 90 and a tip of %20. This place rules. I can actually close my hands all the way today. Slept very wll last night.

I love that they take walk in appointments and they're available most of time apparently because it…read moreseems like they have a lot of workers. I don't like the fact that they don't ask any questions about your preferences so make sure you mention important details like pain, type of pressure, etc. I came for a relaxing massage and I had to ask three time to please go softer lol by the third time he laughed at me. Kind of uncomfortable moment. Lady in the front desk is super nice but unfortunately didn't understand what we were saying so it was hard to communicate. I'd give it another try if I'm in the area though. They have good deals.

I have lived in a number of cities and traveled around the globe, I have tried different massage…read moretherapists in too many planes to count. I was thrilled after my first appointment with Kristen - it was the deep tissue massage I ever had. Since then I have been a regular customer. Kristen alters her massage to meet your needs. And the lagniappe is her price is so reasonable with the prepaid package that I splurge for 90 minute massages. I have significant arthritis with chronic pain and it is her massages which keep me moving!

I starting seeing Kristen for muscle tension and pain. She has been just what my back and shoulders…read moreneeded, professional, caring, and very capable!

Giving 3 stars only because of very misleading backpage add. This is a clean, nice place. The lady…read morethat took care of me was very professional and knowledgeable. She took her time and that made it a very relaxing time. They do not dress sexy not do extras! So if that is what you want, move on. If you want a great massage, this is place!

They shorted me on time by 15 mins.- not counting the 3 times the therapist left the room. Then…read moreargued with me afterward. The room I was massaged in smelled like cat pee. The website and bill board advertisements say $48 for 60 minutes, but once inside the wall chart says $60 for 60 minutes. I am not even sure the therapist was legal. Did not see any licenses posted as is required by all legit therapists. She did not speak any English either. The only draping is a towel. On the plus side, they were very nice to me when I first walked in. They were NOT nice to me when I told them they shorted me on time. Never EVER again. I hope they this review. I am angry! My complaint is in regard to being UNETHICAL, and FALSE advertising, and possibly illegal if the therapist is unlicensed by the Florida Dept of Health Massage Board. There was NO licenses posted as required by law. Mostly I am angry because I had a bad experience with them, then they did not make it right, and were not nice to me when I challenged (politely) them. I even paid the full $60 (sorry I did now) because they were arguing with me about time, and I was so angry I needed to leave.