Was not satisfied with their professionalism. Wanted a trim on certain problem areas during summer…read morefor my dog. They did not really go over what I wanted, just quickly "yeah, yeah'd" me and took the dog. When I picked my dog up, no one discussed the trim and just let me take her and check for myself when we got home and I could see her underside what was done. It was not what I was expecting, nor did it cover the areas requested. It was not a big deal in my opinion however so I didn't call or say anything. I received an email from them to review the services, so I took the opportunity they presented to me. I said I was unsatisfied and thought the trim was less than instructed. To that short statement I received a very immature response complete with full caps "YOU"s blaming me for the misunderstanding and saying that the negative feedback made it "too late to make it right". It also made comments about the requested service that were not accurate, furthering my belief that they didn't actually listen when I was talking to them concerning it. I decided to call the manager to give her a chance to behave in a mature manner and discuss the issue at hand which for me at this point was getting yelled at via text with all the caps etc. I got yelled at over the phone and told that the email was not "asking our thoughts of the service" and that the "negative review was what upset her". The email requests "feedback". Feedback is one's reaction to a service or product aka "our thoughts of the service". The manager told me she made motions over her body to my mother on where the dog was to be trimmed which was not accurate- the trim was discussed over the phone and not again in person. I guess I should be sorry for using your chosen platform to let you know how I felt about the service. But your response was way out of line, and frankly a little irrational. Then the response over the phone was combative and again out of line. If you don't want negative feedback, go over the services given before your customer leaves. The manager seemed to be dumbfounded that we would even expect them to go over the trim when returning the dog to us. As if we should be able to see the belly of a large dog with long side hair from standing or would want to kneel on their floor with all the dog traffic to inspect for ourselves... The lack of professionalism when I dropped her off and picked her up were enough to make me look elsewhere, however the response to my brief and non accusing review is what made me decide to definitely not return and warn others that this place is not necessarily worth giving business to.

From the owner: Here at Critter Clippers Pet Grooming we have proudly served Siouxland's pets for over 25 years! We…read morecater to all breeds of dogs and cats. Critter Clippers Pet Grooming is a state licensed & inspected professional pet grooming salon located in Sioux City, IA. Critter Clippers is owned and operated by professional groomer, Janna Mertz. Stop in today to see how we can beautify your furry family memeber!

We were so happy with our experience here. The owner was very attentive to our dogs. She sent…read morepictures to our phones every couple days. She was very flexible about when we picked up our pups, and when we picked them up there were even more pictures. We will return here again.

This is one of the best places to take your fur babies!! Excellent Staff and the dogs get to be…read moreoutside and play with others.

Love this place. Have used it for years. Good with larger breeds and great groomer with my more…read moreprissy dog. I have also used their boarding facility. Recomend them all the time to friends and relatives. Very competitive prices too.

Thank you very much for getting Lue in today! I was referred to you from a friend and I am very…read morepleased at the job you did! She looks great!

Our Pip is very skittish. Pip was shown love. Pip is very skittish and we wanted our mini poodle…read moregiven a short cut. He made it very difficult for them but handled him with sensitivity. Great job ladies. We will be back

I brought my dog to Happy Tails to get groomed, and Madison did a beautiful job. She is very sweet…read moreand did exactly what I asked her to do. In addition, the staff was very friendly and accommodating.

I had a scheduled appointment today for my dog to be groomed. It was scheduled for 2:00. When we…read morewalked in the door was unlocked, lights were on and empty, no one there. We were there 20 minutes early so waited as my ride had dropped us off. Finally at 3:20 my dog and I left with the grooming not done. No one ever came! No phone calls no nothing! I have taken my dog to them for 6 years and this is the second time this has happened. My dog Is old and doesn't ride well, we live almost an hour away! And honestly, it is a fight sometimes to get her there!So, to get there and no one is in the open business or no notification of any kind is very frustrating! Needless to say, I have had enough and will not go back!

Best groomers ever!! Very considerate - willing to work with any dog!! Our sweet pup, Marla, always…read morelooks so good afterwards. Would recommend to all my friends and family!!

My usual groomer had to get surgery for arm...rotator cuff or something, so I asked the cyber…read moreuniverse to recommend a place for me and a ton of people raved about this place. Of course I had to give them a try! First I brought in my long-haired chihuahua and told them to shave him down. He looked great! He did have a bad rash on his butt from caked-on mud and poo. He healed quickly tho. Then I brought in my standard yorkie and asked for him to be shaved down. (It's hot in the summer!) They did and I forgot how skinny he looked underneath all that hair! It's $50 because I asked for a bath, nails, and a cut. Totally worth it. They even put an adorable bandanna on your pup when they're done. I love that I can drop off my dog(s) super early in the morning. (Like, 6:45am) It helps with my schedule. It's a cute little place tucked back on a dirt road and tons of trees. I think I'll just stay with these guys! They do an awesome job.

From the owner: Your Pet Care Specialist. Pet Spa has been your pet care specialist in the Dakota City and…read moreSiouxland area since 1981. We have experienced groomers who do expert styling on all size of dogs. External health are checks are available. Fluff drying and hand scissoring with no cage drying. Pet Spa has boarding available with a trained experienced staff. We have 35 combination indoor/outdoor runs with beds, benches and play areas. 24 hour on-site care. Geriatric and specialized care available. Brenda Oliver owner of Pet Spa invites you to stop in for a tour.

My name is Elisabeth Maurus. My puppy Ned died in the care of Midwest Dog Training. I trusted their…read morewebsite, positive reviews and the owner/ trainer Chris Railsback to take good care of my dog. Chris left him in a hot van overnight and into the day, taking Ned back to his house rather than the facility, my sweet dog died a terrible death from overheating. Chris has tried to silence, erase & block my boyfriend and I from spreading the word. But had I know the truth about this place, past & present, I NEVER would've sent Ned. I can't bring him back but I can try my hardest to inform & help other dog owners.

we sent our 16 week old labradoodle (buddy) for the 6-week training. we would like to thank chris…read moreand brian for the wonderful job they did working with buddy to correct his bad habits. the results were wonderful, we have a very calm puppy that listens to all of my commands and is very disciplined. i would call every week to check on buddy and brian was so kind and a very caring guy! would recommend midwest dog training to any dog owners. thanks again chris and brian!!

Brittney Edwards, Owner of Pampered Pup in Alta! Thank you for the great grooming job on my little…read moreguy. With it being his first time groomed, I thought he would be a handful but you worked wonders and both of us (Spike) and I love the cut. Thank you

They worked with my specific dog grooming needs and were very friendly about my requests. It was a…read moregreat first experience overall.

Great service. Nice staff. It was my first visit there and all went well for my elderly dog!read more