Very reasonable and great value. They were able to fit me in even though they were very busy bc I…read morewas having an issue where my car would need to be boosted every few days. At first when I got it back the problem seemed fixed but then it got worse and had to be boosted every time I had to start it. I called them and they immediately took my car back in. They have been great and worked with me when it came to the costs as I am a single mom with very little extra money for these types of expenses. I used to go to a different shop but I will now only go here as I did not feel like they treated me like I was stupid or like they could take advantage of the fact I do not know much about cars. Very happy with everything. Thanks guys for being respectful and providing great service.

I overall really liked it such nice staff the front desk lady was so polite to me! I just wanted…read moreto see if ford was right for me and it sure was me and my kiddos will love it! 10/10 definitely visit

I had an invitation to a special sale for previous customers but hadn't responded to it yet but…read moreseeing as I was in town I dropped in. I spent 20 minutes wandering the lot and then went into service to check on any recalls on my 2017 Explorer. I then went into the showroom where there was numerous sales people talking to one another and very few customers. After 10-15 minutes I then wandered back outside to look at more inventory. Not once in the entire time I was there did any individual say good morning or can I help you. I'm quite disappointed as I'm seriously looking at upgrading our Ford Platinum to a pickup truck but having second thoughts about where I deal .

Great office staff. Found Nicole and Julie great to deal with. I have used No 1 Auto a few times…read moreand am very happy with the service I have received. I will continue to use them in the future. My son has also had his vehicle serviced at No 1 Auto and he is happy with the service as well.

We stopped on an emergency basis as our van brake light came on and we were up in Thornbury away…read morefrom home for a week. Spencer took the time to drop the work he had to have a quick look, found there was no leak - just low brake fluid level and topped it up right away. Fantastic service and pleasant staff. Thank you very much Tim & Dawn Dunn

Steve Jacklin and his team are great and provided service that would make me return again. Murray…read moreNeal showed me a few different options as per my requests and answered all my questions. They were fair with price and GM 0% financing couldn't be beat! From the first time I walked in the door to the time of pick up they made sure everything was perfect. Marcy also worked wonders getting quick response from lending provider and a few days later with follow up call to make sure I was completely satisfied. Thanks again Julie Edwards

Unprofessional, rude, and just simply lazy is the best way to describe the team at CARSTAR. It is…read moreone thing to have a bad day at work or to make a mistake, but at some point it just becomes pure ignorance and unprofessionalism. I waited over 3 weeks for my insurance company to let me know if my car was going to be a write off or not only to find out that CARSTAR went ahead with the work without the approval of my insurance company, stating that there was "a glitch in the system" therefore miscommunication happened and they thought they "got the green light" when they hadn't. I let that slide, thinking that if the work was done well, then there wouldn't be an issue. When I went to pick up my car over a month after the accident, all my lights were on still and I went back in and told the staff. They immediately hooked up my car and found out the wires were sliced which they would have already known if they had completed the work properly in the first place, not to mention that the reason why it took even a few days longer was because they said they were completing the computer work and detailing my car (the detailing is a whole other story). Then to make things worse, to fix the problem for the time being, they cauterized the wires and put tape on it and told me it was driveable. Then when I went to pick up my vehicle I asked for all paperwork and found out that it was almost $6000 more work done to it and it still wasn't finished. When I asked why they wouldn't have wrote it off they all shrugged and had no idea. Unprofessional doesn't even begin to describe this entire situation! After putting pieces together, my insurance company wasn't going to write off the vehicle after Andrew and his team at CARSTAR started the work without the approval because too much money was already put into it. My insurance company also directly told me that certain stuff that was repaired should have never been repaired because they didn't approve it. It has been almost three months and every time I get in my vehicle, there's something wrong. Also when sitting in the waiting room at CARSTAR, Andrew and his colleague both laughed and joked about other customers in front of myself and another woman stating "customers are always right" as they rolled their eyes and said "we do a lot of smiling and pretending". If anyone has to bring their vehicle somewhere for repair, I 100% DO NOT recommend Tom Smith Chevrolet and CARSTAR in Midland.

Terribly disappointed in the treatment and service by the owner Mark at Beacock's Auto Service. My…read morebrother dropped off my mother's pick up and specifically asked to check the differential that is all. Mark (the owner) took it upon himself to check all the brakes which he was NOT asked to do. He raised his voice at myself and my mother stating he wasn't going to argue with us. He claimed differential was fine and flip flopped on his story about there being a crunching noise, which there isn't nor did my brother tell anyone that there was. He lied several times to justify why the inspection of the brakes were done. He told my brother he didn't look at the differential but told us he did. He told me I was a piece of work for questioning him. Curious how many people he treats like this. Very rude, condescending and likes to try to intimidate women. I recorded the conversation after he started raising his voice. Then I was told I was rude. Zero stars, do Not recommend!!

I have known Mark for over a year. He is very honest, friendly and knows what he is doing. I…read morerecommend Beacock's.

I brought my vehicle to Carstar on the recommendation of a collegue that had his vehicle repaired…read moreafter receiving hail damage during a storm. Excellent job on his vehicle! I was very impressed to say the least. The staff were knowledegable and handled my repair with the upmost professionlism. They took care of all the paperwork and had a rental for me as well. The quality of workmanship was fantastic and it was completed on time. They even cleaned my car and shined it up. It was like getting into a new car again. Keep up the great work! Definitely a place to have your vehicle repaired.

Good prices and no nonsense service. They make honest appraisals of situations and will work with…read moreyou to find the cheapest solutions, should you wish. Been dealing with them for many years. Recommended.

Adam and the team are great! I've always gone to them for my accessories and I'm always quick to…read morerecommend them.

You get what you pay for here. They did give me a $100 dollar break on my deductable but failed to…read morelet me know about a problem with my wiper motor that they had to have seen. They knew it would seriously impact my driving safety, also that this is what cracked my windshield in the first place. As soon as I used the wipers my windshield cracked again. I called, went in, they were rude, admitted they knew all about this issue with VW Jettas and would not stand behind their work or even admit that they should have mentioned the broken wiper when they saw it. They didn't care that I let them know I would never use their services again. Ladies, don't wear your nice clothes, the place is dirty and there's no place to sit. Zero pride of workmanship here.