Wow... hate to say that I feel a little better from the other reviews here. I can't get customer…read moreservice or the individuals I worked with to reply to an email and it's been a month. I was working with an organization who paid to have their event "featured" and then instead of using the organization's ticket link, someone there decided to put the unaffiliated venue's instead. No one will tell me how/why this happened or off any kind of refund or apology. I want to support local news but I will NOT be doing it here. Go to WFSU instead.

Same as others here. Did their free subscription to get access to a paywalled article. Of course it…read moresays "unsubscribe anytime." Then find out there is no way to unsub on their website account portal, which took me a frustrating time to figure out. I sent an email to subscriptions requesting unsub. I continued to be billed. They have a policy to refuse refunds. It's a scam. Fraud. Theft. These con artists are worse than the criminals they report about. Had to handle it through my credit card. DISAPPOINTING TO SAY THE LEAST.