Simply the BEST computer repair shop in Decatur and Macon county!…read more From your personal computer to your business's servers and network, Decatur Computers can help! Very competitive prices and they don't need to ship your computer off like Best Buy does! - Rick

I was having issues with my computer being stuck in automatic repair loop and windows 10 wouldn't…read moreeven start. I seriously thought I was going to have to replace it despite getting it 5 months ago. I chose to take my laptop computer here because of great google reviews. I felt they would be more attentive & affordable than "Best Buy's geek squad" My Husband dropped off my laptop for me after 4pm on a Tuesday. They closed at 5pm. I immediately started getting "update" emails from Matthew. Matthew was so professional and was just wonderful to have as my specialist. He constantly kept me updated with each step he was doing on my computer (I loved that). He called me to let me know my hard drive needed replaced. He gave me my options. I could use my warranty or buy a new one. Now here's where I was impressed, I thought my warranty expired after 90 days of owning my laptop. Matthew was able to tell me my warranty hadn't expired, that I could use it & when it does expire. He even went above and beyond by sending my computer to HP because it was under warranty. I figured he would have just had me come & pick up my computer, but He took care of everything!!

These guys are the best. Been here a few times, not ripping anybody off like places with the…read moreinitials GS...hmmm Very reputable, had a customer before me that they couldn't help and they were quick to tell him where to get his work done. My MacBook Pro needed a new screen, they didn't have it but could order it ( it was a little too much for me) I have extensive laptop repair experience and they told me how to do it and was real easy. Great guys

they made an appointment w/me, then did not show up and no one…read moreanswered when i made several calls following the appointment time. crickets since. dana m.

He is rude obnoxious and made my computor worse while blaming me. Talked everyone else down and…read morepretty much told me how stupid I am

The guy does not know what he is doing and could care less about doing a good job. He also…read moreovercharges. He is very rude. There are others out there that can service computers and do a much better job for less money. Dale Baker is not worth it. If I could give it less than 1 star I would. Find someone else!!!

Chris stated he would honor the sale price on desk chairs that just expired the day before so I was…read morethrilled. Told him I would be coming in from Bloomington then 40 miles away bringing truck. I get there and asked the sales people to help me with the two chairs I was interested in and that Chris said he would provide me the sale price. Well no one could give me what the prices were, asked me if I had taken in pictures, or I could wait as the possibly find the old sale signs in the trash. I was like what the heck I wasted two hours and gas on this poor service. Will never step in this store again.

Bought a Staples computer chair for grandson birthday, the piece of crap fell apart 5 weeks later…read more Assistant manager said chair only warranted for 30 after purchased. All I wanted to do was exchange for new chair.Staples salesman fail to tell me of this very limited warranty. Told me they had good luck with this computer chair as far as quality. They are all a bunch of goddamn liars. This store only worries about sales and no after the sales service. There just a bunch of very greedy people. Unfortunately this is the way American business today. Shop somewhere else other than this store!!!!! Heather of Staples contacted me on yelp to say the Staples chair has a one year warranty.

Dropped off my xbox, they told me a price in a voicemail I tried to call them back several times to…read morepay or get a update but nobody answers, I look online and now it says they are permanently closed, so what they just get to close and keep my xbox? Awful service and my poor xbox is forever lost.

Currently here, paying them a SECOND time for a screen replacement. I live in Missouri, and my…read morescreen had went black and was unusable. The screen was not cracked on the front, but was cracked on the back for the past 2-3 years. Ive had it for 4 years. It is the iPhone 11 Pro. When i brought it in about 6 weeks ago, they replaced it. About a week later, it would glitch and start pressing buttons and doing stuff on its own. Since I dont live here, I just had to deal with it. I would press the power screen to shut off screen and then start over and close out of things. I tried calling and emailing to get a refund for their lifetime warranty. Well Friday, the screen slowly dimmed all the way to black again, and I emailed them again for a refund to get it repaired in Missouri. Well, Monday it started working again, and Wednesday, once again, dimmed to black and unusable. I have not dropped the phone and it has had no water damage. The first technician did NOT notate the phone had a crack on the back of the phone. I am 100% of MY PHONE having a crack in it for a couple years now. This is bad business. My livelihood is from my phone. It's how I make a living, get directions, and do work as I own a business and work a full time and part time job apart from that. I am now being charged an additional $112.87, plus the $172.71 I paid. This lifetime warranty is no good, if their employees are not taking the proper, neccesary notes and steps to keep track of every device they handle. Need to train people to slow down and have a checklist. I feel screwed.

Very fast and courteous service. Good prices , friendly service. I highly recommend!read more

From the owner: Qik smartphone repair shop.we do all kinds of phone repair and accessories read more

Nate is a lifesaver! Today, my external hard drive went bad and stopped working. I was freaking…read moreout. I spoke with one of his assistants over the phone, who was very informative and very friendly. When I dropped my hard drive, Nate looked at it, did some diagnostic work, and gave me detailed information about the cost of doing the work and how much it would cost if he needed to send it somewhere else. He was very nice about it, and thank God. Eventually, there was a bent in the controller, and with some manipulation, it worked, and I could retrieve all my data. He didn't charge me for anything, and he was very generous in explaining and giving me more information about how to store my data these days and available resources safely. I highly recommend this place

From the owner: When you choose Computer Works Family, you are part of the Family. Our all encompassing service…read morelist will ensure all aspects of your home or business is well taken care.