I don't even know where to begin... I have never gotten a spray tan before but I called in to make…read morean appointment and everything was going smoothly, that is until I asked what I was to wear during the spraying process (as it was my first time and was unsure if I was to be fully nude or not). I asked this simple question and the woman on the other end of the phone LAUGHED AT ME!! This is highly unprofessional, disrespectful, and just plain rude! I'm sorry that I've never gotten a spray tan before but now thanks to COVID I haven't been able to get as much sun as usual and I'm trying to save my marriage because Larson just doesn't look at me the way he used to and I can't stand to lose him, so I'm going way out of my comfort zone, getting my first spray tan, and have to be LAUGHED AT by one of women Fabutan thinks is acceptable to employ? For trying to hold together my marriage and not have my two daughters grow up in a split home? Do you even understand how difficult that is in today's world? I will be taking my business elsewhere in the future as I have NO reason to tolerate this blatant disrespect. If I weren't on the verge of divorce I would cancel my appointment immediately!! -Karen

I have been a customer of Fabutan for years in Ontario. After moving to Kelowna, BC, I was very…read moreexcited to hear that there was a location here. I have been here twice, and both experiences were dreadful; The first time I had to wait over half an hour after my scheduled appointment, I gave them a second chance and even with a different girl working, the service was no better and I left feeling mistreated and unwanted. I was rushed in without a hello (she was on the phone) and I didn't even get a chance to ask for a lotion which I would've like to have purchased. Overall I can not believe that anyone can treat someone with such ignorance, especially in a salon environment where customer service should be a top priority... I was looking forward to an inviting, friendly & relaxing experience (as it is at every other Fabutan location I have been to.) I am very disappointed and would not recommend this place to anyone.

amazing tanning salon! up to date bulbs, friendly staff and the cuties puppies greeting you!read more

We have been going here for the past few years. My spouse and I found this place with the help of…read moreother reviews and the location is great as we live near by. I'd give 5 stars if it were cheaper. I found the prices to be more expensive than other places but I've had bad experiences with the cheaper places here. They change the bulbs regularly, do a great job at keeping the beds and place clean, very friendly staff and they always squeeze us in quickly when they're busy as we never remember to make appointments. I don't enjoy using tanning beds which narrowed down my options, so having 4 stand up units is a big bonus for me. I find it weird that I'm seeing bad reviews. Maybe I have yet to meet the owner lol

PLEASE NOTE** What a PIECE OF S@&% PLACE!!! The woman, who sounds like a man, is the biggest bitch…read moreI've EVER dealt with in the tanning industry!!! I love tanning, and use it as my way to relax, but this bitch wouldn't let me tan for more than 5min...FOR $21 EFFING DOLLARS!!! Even though I've been in Kelowna alllll summer, and I am CLEARLY TANNED!!! She didn't even bother asking! I haven't used this place in years, and now I WILL NEVER USE IT AGAIN!!! I HIGHLY SUGGEST GOING ANYWHERE ELSE! SAY TROPICAL BEACHES TANNING?!? Better beds, nicer people, STAND UP FOR AS LONG AS YOU CHOOSE!!! Just terrible...she was just awful!!!

Love getting my dose of Vitamin D with Fabutan! The red light therapy has done wonders for my skin…read moreas well. They also offer lash extensions at both Kelowna locations. The techs at both places are professional and sweet. Highly recommend Fabutan.

Excellent customer service at Waxcetera in Kelowna, such a great location, and very professional…read morestaff. I was treated with care, and my esthetician, JORDAN, was terrific; she was friendly, gentle, and prompt. I highly recommend this salon!

I got a full leg wax and I got nav as my specialist. she was so kind and very very thorough. I…read morehighly recommend to anyone looking to get any waxing services done!

My family was going here for about the past four years and then it changed owners and we will never…read morego back!! We never had our minutes expire as we only tan from about mid January to April and our time we hadn't used during that time would be there for us the next time but not any more, the new owner have put in that your minutes expire. One of the new owner was very rude too!! Needless to say we won' t be back and neither will friends we got to sign up in the past too!