I am extremely disappointed with the lack of communication and patient support during a very…read moreserious medical situation involving my husband's upcoming colonoscopy after a positive Cologuard test. For weeks, I tried to reach the gastroenterology office with basic but important questions about bowel prep instructions and never received adequate guidance. We were also given conflicting or unclear information about the procedure and preparation. As the procedure approached, we were told we would need to pay a significant upfront amount (around 30%) before care could proceed, even though this is medically necessary follow-up after a cancer screening test. We were not offered clear help navigating financial assistance or patient advocacy, and it felt like the focus was on payment rather than ensuring timely medical care. I also learned through billing discussions that there may have been issues with how the procedure was coded, which could potentially impact insurance coverage. This added even more confusion and stress to an already urgent situation. What was most concerning was the lack of proactive communication and support when we clearly expressed distress and concern. Instead of helping us find solutions, we were met with a cancellation-type response due to inability to pay upfront. When dealing with a possible cancer-related diagnostic situation, patients should not feel ignored, confused, or unsupported. I hope the office improves communication, billing transparency, and patient advocacy moving forward.

Dr. Reddy is my ALL time favorite Dr. He's passionate & he literally takes his time with you. When…read morehe's with you, you receive his undivided attention. #LoveHim

Review based on the professionalism of the receptionist not doctor. My father had an appt today for…read more2:15, he shows up at 1:20 to do paper work. 1. The receptionist was VERY rude. They tell my father the doctor is late and can't make it and if we are ok with a Phys. Assistant. I have nothing against them, but my father did not wait TWO WEEKS to be seen by a PA. We all want the best for our parents. I was very upset granted that I'm a night shift nurse who was sleeping after a long shift! So I was pretty grumpy. I spoke to the rude receptionist and she offered me no help! Her options were to reschedule or be seen by the pa. She goes and tells me they're more than qualified. Lady I know they are, they went to school and passed their boards. But if it's your dad you'll want a doc assessing and taking care of your father. I just felt she didn't care and her attitude was just nasty. I know was a bit rash too, but you are a professional (supposedly), so learn how to be professional when you have an upset patient!!! Why couldn't they call me and tell me this instead of dropping the news to my father when he gets to the appt!! He had to leave work early to go to this appt, he's not a stay at home dad. In better news, the doctor made it maybe less than 10 minutes after this ordeal. Yeah that receptionist just gave us bad news and said he wasn't coming AT ALL, and then the doc shows up... so she needs to get her info straight. Update!! I realized it's the people in the main office that's catching attitude. Everyone else next door in the egd clinic are wonderful. Had to call today to see why my dad referral appt wasn't set up and the receptionist try to catch an attitude. Like I'm not calling about his egd results, I'm calling about a referral appt with s surgeon. I'm a nurse I know what I'm talking about when the gallbladder and esophagus are two separate organs. Lord. Help me

Went in for routine colonoscopy. First I had to come in for a pre surgical inspection I guess where…read morethey took my insurance info and he pressed on my tummy for two minutes. Bill for that was $500. Then I went in for the colonoscopy and was advised polyp too large to remove in their surgical mill and would have to return and do it in the hospital which was 50 steps away. Got the bill for that procedure the Friday before the Monday procedure and they were going to charge me $8,000 for a preventative procedure every other woman in my office had done for free, even the ones who had polyps. Won't EVER be using again

Unfortunately we thought we hit the jack pot when we got in so quickly with Metro GI, as they were…read morehighly recommended. We were scheduled with Dr. Brett Hymel and thought wow, this guy is going to figure out my Dad's issue. Unfortunately Dr. Hymel was arrogant and dismissive. The lack of empathy was shocking. It took us asking for a 2nd endoscopy to find the origin of my Dad's cancer. After asking for a 2nd endoscopy, he told me that it would probably be "unremarkable" but he would go in again. He should have done it all the first time my Dad had to be put under. It is sad and disheartening to think this happens to people all of the time. His poor decision making the first time lead to a delay in diagnosis and months of pain for my father.

After being in another program for over a year jumping through flaming hoops like a circus poodle,…read moreI was referred to the Surgical Clinic of Louisiana. It was a welcome change & the staff have been phenomenal since day one. I started going here in April/May 2022. My doctor is amazing, caring, attentive,& listens to your concerns. Unlike the other program, he didn't force any choices on me or make me feel guilty about anything. My surgery date was 9/2022 & everything has been wonderful. I still have check up appointments & the staff are always welcoming & happy to me. They keep you excited & motivated through this journey. Highly recommend them.

Dr. Treen has no bedside manner. Never can get a return call. Very rude staff. Please see…read moregoogle reviews. All of the good reviews are from his staff that work with him.